Tokyu Stay Kyoto Sanjo-Karasuma

3.5 star property

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Photo gallery for Tokyu Stay Kyoto Sanjo-Karasuma

Front of property
Daily buffet breakfast (JPY 1530 per person)
Lobby lounge
Garden Twin Room, Japanese Style, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
392 Kakimotocho, Nakagyo-ku, Kyoto, Kyoto, 604-8173
  • Yasaka Shrine
    ‪3 min drive‬
  • Heian Shrine
    ‪3 min drive‬
  • Kiyomizu Temple
    ‪5 min drive‬
  • Osaka (ITM-Itami)
    ‪45 min drive‬

Room options

Garden Twin Room with Washing Machine, Japanese Style (Single Use)

  • 366 sq ft
  • Sleeps 2
  • 2 Large Twin Beds and 2 Twin Futons

Standard Twin Room with Washing Machine (Single Use)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 2 Large Twin Beds

Standard Double Room with Washing Machine (Single Use)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Garden Twin Room with Washing Machine, Japanese Style (For 4 People)

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

Garden Twin Room with Washing Machine, Japanese Style (For 3 People)

  • Sleeps 5
  • 2 Large Twin Beds and 2 Twin Futons

Standard Twin Room with Washing Machine (For 2 People)

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 2 Large Twin Beds

Standard Double Room with Washing Machine (For 2 People)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed

Garden Twin Room with Washing Machine, Japanese Style (For 2 People)

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Similar properties

About this property

Tokyu Stay Kyoto Sanjo-Karasuma

3.5-star hotel in Downtown Kyoto
A restaurant, concierge services, and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite. Housekeeping is available once per stay.
Tokyu Stay Kyoto Sanjo-Karasuma offers 182 air-conditioned accommodations with all-in-one washer/dryers and safes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Wired and wireless Internet access is complimentary. This Kyoto hotel also offers a vending machine, tour/ticket assistance, and concierge services.

Tokyu Stay Kyoto Sanjo-Karasuma has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
京都ことこと 烏丸御池店 - Onsite restaurant.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,530 per person
  • A restaurant

Restaurants on site

  • 京都ことこと 烏丸御池店

Family friendly

  • All-in-one washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • All-in-one washer/dryer
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's Annex Building will be closed from June 4-August 30, 2025, due to maintenance.
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1530 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma Hotel
Tokyu Stay Ryougaemachi Dori Sanjo Hotel
Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma
Tokyu Stay Ryougaemachi Dori Sanjo
Tokyu Stay Ryougaemachi Dori

Tokyu Stay Kyoto Sanjo-Karasuma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 692 out of 1003 reviews
Rating 8 - Good. 221 out of 1003 reviews
Rating 6 - Okay. 62 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 6 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The twin style garden room was spacious and clean. The staff were very kind. Good stay and will definitely recommend.
Stayed 3 nights in Mar 2025

10/10 Excellent

RIEKO

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very responsive and helpful.
Stayed 9 nights in Mar 2025

8/10 Good

Beverli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in central Kyoto, easy to catch trains/subway to all desired destinations. Rooms are small, but typical. Only reason it's not a 5 is the air conditioning wasn't on yet in March, so we cracked the window at night. Most indoor spaces in Kyoto and Tokyo were very hot for us. Get a fan and use it.

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, location, location

Great location, great service and very nice people. 2 min walk to metro and 5 min walk to shopping district.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and accommodating

The room was ample in size and location was excellent. Access to the metro system was within a few short minutes walk. 7/11 located right down the street and just a short minutes walk there were several restaurant options as well as shopping options. The staff was very helpful and kind. Highly recommend this hotel and would stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Cheuk hein

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

CYNTHIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love having the washer and dryer in room. Great amenities. Spacious room and bathroom

10/10 Excellent

Maricris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Kyoto! And staff are friendly and helpful. And love the washer and dryer
Stayed 3 nights in Mar 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

DAVID, OXFORD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommended

Great location, great room - You can't ask for more
Stayed 7 nights in Mar 2025

6/10 Okay

Alireza, Coral Springs

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It is a clean hotel very close to shopping and station.
Stayed 3 nights in Mar 2025

10/10 Excellent

Myriam

Traveled with partner
Liked: Amenities
Close to subway station
Stayed 5 nights in Mar 2025

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Good japanese breakfasts!
Stayed 5 nights in Mar 2025

10/10 Excellent

Rocio

Stayed 4 nights in Mar 2025

10/10 Excellent

roel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything. We were able to walk to a lot of the ok aces we wanted to see. If we need transportation, Uber was inexpensive and the train station was a 5 min walk.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bao Trang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! We booked the family room which can accomodates 4 people with washing machine and it feels so comfy, almost like home. The room is spacious and comes with 3 sinks. Yes, no kidding, THREE sinks. They offer free sake, coffee, lattes everyday on the lobby which was a nice touch! We will come bck again for sure
Stayed 4 nights in Mar 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The twin beds are fantastic. A very quick walk to Karasuma Oike station (in itself 5 mins from Kyoto Station) made using it as a base of operations an absolute pleasure. Staff were lovely and, when needed, had strong bilingual skills.
Stayed 7 nights in Mar 2025

8/10 Good

Pablo

Traveled with family
Liked: Cleanliness, staff & service, amenities
We asked for a room with washing machine since we packed lightly for a 3 week trip. However their washing machine didn't work, it was way to small and the drying functiom took around 3 hours and didnt have much options to configure the temperature (shrank some clothes because it was too hot). We had to go to a laundromat a couple of blocks to finish doing our laundry, think twice before paying the extra for a room with a washin machine. Aside from that, breakfast is good and buffet style, checkin/checkout process is seamless and staff speaks english.
Stayed 3 nights in Mar 2025

6/10 Okay

JENNY

Liked: Staff & service, amenities, property conditions & facilities
Nice location. Laundry machine is the best thing about this place. Cleanliness could be better. Save your money and have breakfast elsewhere.
Stayed 6 nights in Mar 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great hotel! Clean and quiet. The staff were so friendly and helpful. I love the stores and restaurants around the area plus the train station is just around the corner and very convenient. I will use this hotel in the future again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, fairly clean room although it seemed the room hadn’t been vacuumed after the previous occupant checked-out, but other than that, the room was clean and comfortable and in a great location. Would totally stay here again
Stayed 3 nights in Feb 2025