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Cross Hotel Kyoto

3.5 star property

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Photo gallery for Cross Hotel Kyoto

Experience the sleek, contemporary design of this hotel, featuring a beautiful garden with a water feature and lush greenery.
Enjoy communal dining in this spacious area with rows of tables and chairs, illuminated by a prominent ceiling light fixture.
Enjoy a city view from the large window, relax on the comfortable sofa, and unwind with a flat-screen TV.
Enter a modern space with a striking geometric sculpture and sleek glass doors.
Relax in our spacious lobby with a central reception desk and comfortable seating area.

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Nishiki Market
    ‪7 min walk‬
  • Shijo Street
    ‪8 min walk‬
  • Kiyomizu Temple
    ‪3 min drive‬
  • Osaka (ITM-Itami)
    ‪45 min drive‬

Room options

View all photos for [NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(18 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Premium Suite

  • 818 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • Sleeps 7
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe King Room

9.4 out of 10
Exceptional
(10 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Corner Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 441 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(4 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(13 reviews)
  • 506 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Twin Room Plus

9.4 out of 10
Exceptional
(6 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior Twin Room with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • 323 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(27 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(11 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for [NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior Twin Room

9.8 out of 10
Exceptional
(10 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(28 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Air conditioning
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About this property

Cross Hotel Kyoto

3.5-star hotel in Downtown Kyoto
This hotel features a restaurant, a coffee shop/cafe, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Cross Hotel Kyoto offers 301 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This Kyoto hotel also offers multilingual staff, concierge services, and laundry facilities.

Cross Hotel Kyoto has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
KIHARU Brasserie - This brasserie specializes in Mediterranean cuisine and serves breakfast and lunch.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1330 out of 1613 reviews
Rating 8 - Good. 226 out of 1613 reviews
Rating 6 - Okay. 40 out of 1613 reviews
Rating 4 - Poor. 7 out of 1613 reviews
Rating 2 - Terrible. 10 out of 1613 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Bee-Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located, and our room is cleaned. We have breakfast included but were disappointed with it. Almost all the foods were the same everyday. For instance, they served overcooked sunny side up eggs, and mentaiko tamago everyday. I love to eat Japanese style breakfast, but the tsukemono served never change for the seven nights we stayed there. The WiFi is super slow when where were to many guests. I was not able to connect to the WiFi on mornings when there were too many guests at the lobby. Overall the hotel is nice to stay but not the breakfast.
Stayed 7 nights in Apr 2025

10/10 Excellent

CAROLYN MAE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - walkable to a lot of sights and close to 2 train stations for easy access to other areas; 1 min walk to the riverside. Lots of restaurants and basic shopping needs in the area. Rooms were new, clean and spacious, and the complimentary coffee bar was great. At times a little noisy at night when louder / rowdy people walk by, but overall an excellent experience. Would definitely stay here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in great location

Room size was excellent -separate toilet and large bathroom with shower wet room.Large TV (didnt use much) Location is excellent. Short walk to either main shopping/food area or riverside. I found it easier to use Sanjo station as nearest underground-just short walk over the bridge. Riverside is well used by locals and great place to relax. Hotel staff were great and v helpful. Check in was quick.
Stayed 3 nights in Apr 2025

8/10 Good

Doug

Traveled with partner
Liked: Amenities
Very nice, clean hotel in a great location. Only negative is the rooms are on the small side
Stayed 7 nights in Apr 2025

10/10 Excellent

Lora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, wonderful hotel

It was an amazing location and an excellent hotel. We had a wonderful trip.
Stayed 3 nights in Apr 2025

10/10 Excellent

Saher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room and the service
Stayed 4 nights in Apr 2025

10/10 Excellent

Myoungju

Stayed 2 nights in Apr 2025

6/10 Okay

Adil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Virginia

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and location, large rooms and bathroom. Only odd aspect is no dinner or bar service ( even though a beautiful bar in the dining room). Need thicker towels too, but glad we stayed.
Stayed 4 nights in Apr 2025

6/10 Okay

mohammad

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Annie

Stayed 3 nights in Apr 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room size. Extremely clean. Great location and good value for money.
Stayed 3 nights in Apr 2025

10/10 Excellent

Skip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful. Incredible location in a historic building. Breakfast amazing combo of western and Japanese options.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lorelie

Stayed 2 nights in Apr 2025

10/10 Excellent

Dori

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for cherry blossom viewing. Breakfast buffet had a nice selection and plenty of seating. Staff was very helpful. Housekeeping service very good. We shipped our luggage from Kyoto to Tokyo and the front desk staff took care of everything for us. Staff was always available to help with directions or ordering a taxi for us.
Stayed 4 nights in Mar 2025

8/10 Good

CHRISTOPHER

Stayed 5 nights in Apr 2025

10/10 Excellent

Nadja, Georgetown

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The bed was very comfortable and the bathroom was spotless and very well equipped. The nigiri restaurant across the street is amazing. Breakfast at the hotel offered a nice variety and was delicious.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Yong Gil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Miki

Stayed 2 nights in Apr 2025

10/10 Excellent

Seunghoon, Long Island City

Liked: Staff & service, property conditions & facilities
Would stay again next time
Stayed 2 nights in Apr 2025

10/10 Excellent

Naimah

Stayed 2 nights in Apr 2025

10/10 Excellent

Usman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025