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Cross Hotel Kyoto

3.5 star property

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Exterior detail
Reception
[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes
[NON SMOKING] Premium Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes
Bathroom sink

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Nishiki Market
    ‪7 min walk‬
  • Kiyomizu Temple
    ‪3 min drive‬
  • Nijō Castle
    ‪4 min drive‬
  • Osaka (ITM-Itami)
    ‪45 min drive‬

Room options

View all photos for [NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(18 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Premium Suite

  • 818 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • Sleeps 7
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe King Room

9.4 out of 10
Exceptional
(10 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Corner Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 441 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(4 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(12 reviews)
  • 506 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Twin Room Plus

9.4 out of 10
Exceptional
(6 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior Twin Room with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)
  • 323 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(26 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(11 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for [NON SMOKING] Superior Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior Twin Room

9.8 out of 10
Exceptional
(10 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(28 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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Property amenity

THE BLOSSOM KYOTO

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, (2080)
$233 nightly
The price was $295
The price is $233 total
All taxes and fees included in total
THE BLOSSOM KYOTO

About this property

Cross Hotel Kyoto

3.5-star hotel in Downtown Kyoto
This hotel features a restaurant, a coffee shop/cafe, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Cross Hotel Kyoto offers 301 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This Kyoto hotel also offers multilingual staff, concierge services, and laundry facilities.

Cross Hotel Kyoto has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
KIHARU Brasserie - This brasserie specializes in Mediterranean cuisine and serves breakfast and lunch.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1274 out of 1550 reviews
Rating 8 - Good. 223 out of 1550 reviews
Rating 6 - Okay. 39 out of 1550 reviews
Rating 4 - Poor. 6 out of 1550 reviews
Rating 2 - Terrible. 8 out of 1550 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jindou

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. And high quality hotel. Breakfast was tasty.
Stayed 3 nights in Apr 2025

8/10 Good

M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient, new, clean, good breakfast, close to dining and shopping. Rooms a bit small, no coffee maker in room but available in lobby.
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Steps away from Pontocho Alley

Great location was easy to get to everything we wanted to see. The hotel staff was very nice and helpful!
Stayed 4 nights in Mar 2025

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Loved our stay here. The room felt new and clean. A good amount of space. Adding breakfast to the stay was a great value, lots of options. The hotel is close to a lot of shopping and food too.
Stayed 4 nights in Mar 2025

10/10 Excellent

Georgy, Monaco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good simple hotel in convenient location
Stayed 4 nights in Mar 2025

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Perfect for families. Rooms are quite big and location is so convenient. Would stay here again!
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel offering all you need in location, very clean and quiet. Lots of western tourists here and keeps this standard. The central location couldn’t be better. I would stay here again. Our package included breakfast which was OK but it was very busy every morning even early before 8. Suggest to add another coffee station and greeter as both were overwhelmed with people. We visited during peak season in April, so may not be that crowded other times. This is only real improvement opportunity I could think.
Stayed 2 nights in Mar 2025

10/10 Excellent

Itay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of best location. Superb hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stay here if visiting Kyoto. Amazingly walkable part of town. So charming. Beautiful room with soaking tub and separate water closet. Comfy bed. Yummy buffet breakfast. Really enjoyed our stay and definitely recommend. Most staff spoke English and were so helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Original room was tiny, with no space nor storage. We paid for an upgrade an the new room was much better.
Stayed 5 nights in Mar 2025

10/10 Excellent

Yunxian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and nice place
Stayed 4 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay and well cared for in Kyoto

Stayed here for 5 nights with my adult children during cherry blossom season. We were so impressed with the hotel and its staff we changed our plans to travel to Osaka, and instead extended our stay in Kyoto two more nights. The hotel is centrally located near great shopping, restaurants, sites, and transportation. The staff is so kind and helpful. The rooms are immaculate and beds are luxuriously comfortable after a day of seeing beautiful Kyoto. Breakfast buffet is delicious and served in a beautiful room. I only wish the hotel bar was open in the evening so we could linger longer, but there are plenty of bars nearby.
Stayed 3 nights in Mar 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the Cross Hotel. It was in a very convenient location and helped us enjoy Kyoto to the fullest!

10/10 Excellent

Douglas, Maraval

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service. Breakfast was delicious
Stayed 3 nights in Mar 2025

10/10 Excellent

Jiayi

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and staff are very nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas

Stayed 5 nights in Mar 2025

10/10 Excellent

Nerisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff specially Yamashita-san. Everyone is very helpful. Nice location.
Stayed 6 nights in Mar 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Stayed 4 nights in Mar 2025

10/10 Excellent

Connor

Stayed 2 nights in Mar 2025

10/10 Excellent

CARL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and always quick to instantly assist. Location is perfectly located close to pontocho alley, river and Nishiki market. Close to public transportation
Stayed 3 nights in Mar 2025

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great location, wonderful staff, beautiful building, and spacious rooms. We loved our stay and we absolutely will be back!
Stayed 2 nights in Mar 2025

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room which can be hard to find in Japan. Breakfast buffet is excellent. Staff very helpful. Short walk to market, shops and Gion district.Would stay there again. Much nicer than its 3 star rating. Doesnt have a bar and no dinner restaurant.
Stayed 4 nights in Mar 2025

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property in the heart of Kyoto. Close to the main bus line and very walkable to food, shopping and a lot of tourist sites. Temples, Shrines and Palaces are all really close. We lucked out finding this property!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Cynthia Arlene

Liked: Amenities
Solo traveler from Toronto. Not sure why this hotel is only a three star. It’s got a great modern boutique style vibe. The lobby is warm and inviting. The room I had on the 9th floor was clean, stylish and had a great view. The breakfast had great selections. The staff went above and beyond to make it a wonderful stay. If you’re visiting Kyoto for shopping, dining and seeing the sights this is the place.
Stayed 4 nights in Mar 2025