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Ace Hotel Kyoto

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ace Hotel Kyoto

Garden views
Reception
Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe
Garden views
Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
245-2 Aneyakojidori, Higashinotoin-nishiiru Kurumayacho, Kyoto, Kyoto, 604-8185
  • Kyoto International Manga Museum
    3 min walk
  • Shijo Street
    9 min walk
  • Nishiki Market
    10 min walk
  • Osaka (ITM-Itami)
    55 min drive

Room options

View all photos for Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

  • 1055 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

  • 840 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

  • 646 sq ft
  • Sleeps 6
  • 4 Twin Futons

View all photos for Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Premium bedding, down comforters, minibar, in-room safe

Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Premium bedding, down comforters, minibar, in-room safe

Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Premium bedding, down comforters, minibar, in-room safe

Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Property entrance

Cross Hotel Kyoto

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.8 out of 5, Exceptional, (1256)
The price is $152
per night
$167 total
includes taxes & fees
Jan 21 - Jan 22
Cross Hotel Kyoto

About this property

Ace Hotel Kyoto

4-star Kyoto hotel, connected to a shopping center in Karasuma
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, free use of bicycles, and concierge services. Housekeeping is available on request.
Ace Hotel Kyoto offers 213 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Kyoto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
Ace Hotel Kyoto features a 24-hour fitness center and complimentary bicycles. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance.

Ace Hotel Kyoto is a smoke-free property.

A hosted evening meal is available for a surcharge daily (reservations required).
Mr. Maurices Italian - This restaurant overlooks the garden. Guests can enjoy drinks at the bar.
STUMPTOWN - Onsite coffee shop. Open daily.
PIOPIKO - This bar specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Ace Hotel Kyoto is listed in the 2021 Condé Nast Traveler Hot List.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,800 for adults and JPY 4,800 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 5,500; reservation required

Restaurants on site

  • Mr. Maurices Italian
  • PIOPIKO
  • STUMPTOWN

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping mall

Family friendly

  • Baby bath
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Breakfast is not included in the Breakfast rate for children age 12 and younger.
Guests are required to contact the property in advance to make arrangements to bring their pet. Otherwise, pets will not be allowed.

Renovations and closures

The property will be renovating from August 1 2024 to January 3 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 14300 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 6215.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: JPY 15000 per accommodation, per night
  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 4800 for adults and JPY 4800 for children
  • Pet fee: JPY 14300 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: JPY 6215.0 per night
  • Hosted evening meal: JPY 5500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ace Hotel Kyoto Hotel
Ace Hotel Kyoto Kyoto
Ace Hotel Kyoto Hotel Kyoto

Ace Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 639 out of 745 reviews" "
Rating 8 - Good. 66 out of 745 reviews" "
Rating 6 - Okay. 23 out of 745 reviews" "
Rating 4 - Poor. 10 out of 745 reviews" "
Rating 2 - Terrible. 7 out of 745 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

YuHan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

6/10 Okay

Voula

Liked: Cleanliness, property conditions & facilities
I usually have 5 star reviews for other Ace hotels but this one missed the mark. The location and rooms are great but both of the restaurants were lacking in service. The staff seemed overworked and it felt chaotic
Stayed 2 nights in Oct 2024

6/10 Okay

MIN KYEONG

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

B H

Stayed 4 nights in Oct 2024

10/10 Excellent

katie

Lovely hotel. Breakfast was great and staff very helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Dennis S

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Kyoto Stay
Excellent stay, priority was super clean & modern, great location for dining. Staff were courteous & helpful, loved the record player in room
Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ace Hotel is in a great central location. It is a beautiful hotel. The historic rooms are the best by far. We loved the adjacent outdoor mall that had cute shops and great food offerings.
Stayed 5 nights in Sep 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived we were welcomed by excellent staff. The hotel itself is fabulous and the vibe of the hotel was great. Simple things like organising taxis takes away the stress if your Japanese is limited. Great stay in Kyoto
Stayed 2 nights in Sep 2024

10/10 Excellent

Gil, San Clemente

Liked: Cleanliness, staff & service, property conditions & facilities
We had an absolute blast at Hotel Ace. The building itself is a stunner, and the rooms are so cozy and well-equipped. The staff was incredibly friendly and helpful, and the place was spotless. I can’t get enough of their coffee shop—it’s the perfect spot to start the day. And their Italian restaurant? Chef’s kiss. We even had a little hiccup during my stay, but the head manager was so understanding and went out of her way to make things right. Overall, it was a luxurious and unforgettable experience. Thank you so much.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Meridith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

HIROSHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Tessa

Stayed 3 nights in Sep 2024

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel with super friendly and helpful staff. I would stay here again.
Stayed 6 nights in Sep 2024

10/10 Excellent

wei han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff best location best coffee shop. Had an amazing time in Kyoto at the ace hotel. Will def be back!
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Mrinal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great staff (super helpful)! They have bikes you can use. I wish they had a buffet breakfast but the a la carte breakfast was good too.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nils

Stayed 3 nights in Sep 2024

10/10 Excellent

Simon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel with amazing staff and beautiful rooms. The hotel itself is really cool and comfortable and situated in a lovely neighborhood. We all loved our stay here.
Stayed 3 nights in Aug 2024

10/10 Excellent

Steven

Stayed 4 nights in Aug 2024