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Ace Hotel Kyoto

4.0 star property

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Garden views
Exterior
Reception
Reception
Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs) | 1 bedroom, premium bedding, down comforters, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
245-2 Aneyakojidori, Higashinotoin-nishiiru Kurumayacho, Kyoto, Kyoto, 604-8185
  • Nishiki Market
    ‪9 min walk‬
  • Shijo Street
    ‪9 min walk‬
  • Nijō Castle
    ‪14 min walk‬
  • Osaka (ITM-Itami)
    ‪45 min drive‬

Room options

View all photos for Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | 1 bedroom, premium bedding, down comforters, minibar

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

  • 1055 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) | 1 bedroom, premium bedding, down comforters, minibar

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

10.0 out of 10
Exceptional
(1 review)
  • 840 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs) | 1 bedroom, premium bedding, down comforters, minibar

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 6
  • 4 Twin Futons

View all photos for Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | 1 bedroom, premium bedding, down comforters, minibar

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

9.8 out of 10
Exceptional
(13 reviews)
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

9.6 out of 10
Exceptional
(16 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

1 bedroom, premium bedding, down comforters, minibar

Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

8.8 out of 10
Excellent
(9 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) | 1 bedroom, premium bedding, down comforters, minibar

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

10.0 out of 10
Exceptional
(1 review)
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

1 bedroom, premium bedding, down comforters, minibar

Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

9.6 out of 10
Exceptional
(22 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

1 bedroom, premium bedding, down comforters, minibar

Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

9.8 out of 10
Exceptional
(41 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Ace Hotel Kyoto

4-star Kyoto hotel, connected to a rail/subway station in Downtown Kyoto
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and free use of bicycles. Housekeeping is available on request.
Ace Hotel Kyoto offers 213 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Kyoto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
Ace Hotel Kyoto features a 24-hour fitness center and complimentary bicycles. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance.

Ace Hotel Kyoto is a smoke-free property.

A hosted evening meal is available for a surcharge daily (reservations required).
Mr. Maurices Italian - This restaurant overlooks the garden. Guests can enjoy drinks at the bar.
STUMPTOWN - Onsite coffee shop. Open daily.
PIOPIKO - This bar specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.
KOSA - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Ace Hotel Kyoto is listed in the 2021 Condé Nast Traveler Hot List.

Languages

English, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,800 for adults and JPY 4,800 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 14,000; reservation required

Restaurants on site

  • KOSA
  • Mr. Maurices Italian
  • PIOPIKO
  • STUMPTOWN

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping mall

Family friendly

  • Baby bath
  • In-room refrigerator
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in the Breakfast rate for children age 12 and younger.
Guests are required to contact the property in advance to make arrangements to bring their pet. Otherwise, pets will not be allowed.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 14300 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 6215.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: JPY 15000 per accommodation, per night
  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 4800 for adults and JPY 4800 for children
  • Pet fee: JPY 14300 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: JPY 6215.0 per night
  • Hosted evening meal: JPY 14000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Ace Hotel Kyoto Hotel
Ace Hotel Kyoto Kyoto
Ace Hotel Kyoto Hotel Kyoto

Ace Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 807 out of 940 reviews
Rating 8 - Good. 86 out of 940 reviews
Rating 6 - Okay. 25 out of 940 reviews
Rating 4 - Poor. 13 out of 940 reviews
Rating 2 - Terrible. 9 out of 940 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, efficient, English proficient.
Stayed 5 nights in Mar 2025

10/10 Excellent

Julie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It’s a great place to stay in Kyoto. We would gladly return.
Stayed 5 nights in Mar 2025

10/10 Excellent

Sibylle (Sibby)

Generous room size, friendly helpful staff, good position and excellent coffee (foyer area
Stayed 4 nights in Mar 2025

8/10 Good

Oleg

Stayed 3 nights in Mar 2025

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - great location Will use again
Stayed 3 nights in Mar 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel!

Ace Hotel Kyoto is just the best in all ways. It’s so cool and the staff is really amazing. We loved stumptown coffee off the lobby and the transportation station is right next door.
Stayed 5 nights in Mar 2025

10/10 Excellent

parag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay and all three restaurants were awesome
Stayed 4 nights in Mar 2025

10/10 Excellent

Leef, Alexandria

Stayed 3 nights in Mar 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and very comfortable stay in Kyoto!

An excellent stay in Kyoto. New and very clean, hip hotel in a great area for exploring. The subway station is right beneath the hotel, making it easy to go anywhere and everywhere. Also very walkable neighborhood.
Stayed 4 nights in Mar 2025

10/10 Excellent

Husain

Stayed 3 nights in Mar 2025

10/10 Excellent

Gemma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So quiet! Amazing soundproofing, beautiful room. Kind staff, easy to access and easy to walk to a lot of attractions
Stayed 2 nights in Mar 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ace Hotel Kyoto is amazingly located in the heart of Kyoto. Staff is friendly and Eric did a phenomenal job.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this beautiful hotel is amazing
Stayed 4 nights in Mar 2025

10/10 Excellent

Ed

Stayed 3 nights in Mar 2025

10/10 Excellent

Adam

10/10 Excellent

Adam

Stayed 4 nights in Mar 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

hyejin

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, service and location. Would absolutely stay again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Babak

Liked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Ace Kyoto is always a treat. The best team and service. Great location, and the space is always so well maintained.
Stayed 3 nights in Feb 2025

10/10 Excellent

Albe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 4 nights in Feb 2025

10/10 Excellent

Albe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were beyond amazing! Very helpful and everyone speaks good English which is extra bonus. But their helpful attitude was what really impressed me. They managed to assist me to post EMS back to Australia, and luggage delivery to another hotel. Want to thank all the staffs for that. Besides that the hotel and the vibe was just exceptional. Close enough and walkable to bus & train station. Blue bottle coffee nearby :)
Stayed 1 night in Feb 2025

10/10 Excellent

Marjory

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Mar 2025

10/10 Excellent

Patricia

Stayed 1 night in Mar 2025