Ratings based on 37 Verified Reviews
3.9 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.2 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Feb 4, 2019 on Expedia
The hotel was very rundown with broken tiles at the entrance, lots of the walls had black staining on them. Birds had marked them but not cleaned.Outside loungering area looked into a building renovation, upstairs balcony needed cleaned and was not an inviting place to spend time.It was a dirt track road not good for the car.
Comment from Hotel Management
Mar 24, 2019 by Philip, Hotel Management
Thank you very much for taking the time to review our property. It is very unfortunate that your expectations were not met, you were even disappointed by the mosaic art tiling at the foyer which is clearly visible in our profile pictures. The less than 100m long dirt road leading to our property is a municipality maintained suburban road.
We are a small, family-run Bed & Breakfast establishment and cannot claim to meet the standards of a hotel. We sincerely hope that you found accommodation to your liking during the remainder of your travels.
by A verified traveler
Posted May 31, 2018 on Hotels
I enjoyed the stay. Only the room needs painting inside
by Nafeesah
Don't bother...
Posted May 30, 2017 on HotelsWe checked in and immediately started looking for another place to stay. Of the paid for 2 rooms for a 4 day stay, we didn't stay one night. The rooms (deluxe double and family room) are much smaller and poorly equipped than the pictures indicate. One room was supposed to have 2 sofa beds, there was one and it was a futon that was basically right on the edge of the bed. The lodge is in a residential neighborhood, next door to construction and surrounding by disabled and dismantled tractor trailers. It was farther than indicated from where we wanted to be and it didn't appear to be particularly secure. The place doesn't look complete - it's a retrofitted, large home and at best serves as a hostel with private bathrooms. But, the ladies who did check in and out were consummate professionals and very polite - despite my obvious dissatisfaction and annoyance. They were the highlight. The 'tuscan terrace' looked unfinished and had bird poo all over it. The tables and chairs up there were also scattered and unkempt. I don't recommend this place at all and would urge you to just pay the marginal difference to stay at a lodge or hotel in Ezulwini Valley - if that's your destination.
by A verified traveler
Posted Apr 3, 2017 on Hotels
by A verified traveler
Far from ideal
Posted Mar 24, 2017 on HotelsThe rooms were clean and beds comfortable, but that is all. Soap & toilet paper holders were lying on the floor the whole 2 days. One can not walk in the area, the food is beyond basic and they did not have the chicken for the 2nd nights dinner. Due to the location no other options are available, than what the guest house provides. The aircon's blue LED display was not good for sleep, while the outside security lights also made the room too light for deep sleep, and without the AC it was too hot. The last day the included breakfast was not ready at 7am and I had to leave late with cereal and yogurt and no time for tea.
Not a place to recommend to people travelling alone and without private transport.
by Phindile
Posted Mar 6, 2017 on Hotels
Had a beautiful stay at Valley View, no noise from neighborhood. All guest sleeps on time, check was quick even though I came close to midnight but there were questions asked. The security gave us parking instruction and lead us to our room.
by Jessica
Clean, has a/c
Posted Feb 9, 2017 on HotelsThe hotel does its job, was clean
by Dr. Ronewa
Posted Jan 11, 2017 on Hotels
Great
by A verified traveler
Very good value for money
Posted Dec 5, 2016 on Hotelsit was a very good experience
Lodge can accomodate a little more with menue as we dont eat pork and beef and no other food was catered for for us at breakfast
by Vulie
Posted Apr 14, 2016 on Hotels