Dorsett Tsuen Wan, Hong Kong

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dorsett Tsuen Wan, Hong Kong

Indoor pool, seasonal outdoor pool, lifeguards on site
Exterior
Lobby
In-room safe, iron/ironing board, free WiFi, bed sheets
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Air conditioning
  • Room service
  • Laundry

Explore the area

Map
28 Kin Chuen Street, Kwai Chung, Kwai Chung
  • Citistore
    16 min walk
  • Nina Towers
    2 min drive
  • Tsuen Wan Plaza
    2 min drive
  • Hong Kong (HKG-Hong Kong Intl.)
    25 min drive

Room options

Family Triple Room

  • 248 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Standard Double or Twin Room

  • 140 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Family Quad Room

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Triple Room

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

Dorsett Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Greenery Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About this property

Dorsett Tsuen Wan, Hong Kong

4-star Kwai Chung hotel connected to a shopping center, close to Shing Mun Country Park
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a seasonal outdoor pool.
Dorsett Tsuen Wan, Hong Kong offers 546 air-conditioned accommodations with safes and slippers. 40-inch flat-screen televisions come with satellite channels. This Kwai Chung hotel provides complimentary wireless Internet access.
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. In addition to a seasonal outdoor pool and a children's pool, Dorsett Tsuen Wan, Hong Kong provides an indoor pool and a 24-hour fitness center. This family-friendly hotel also offers a vending machine, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Dorsett Tsuen Wan, Hong Kong has designated areas for smoking.

A hosted evening meal is available for a surcharge daily (reservations required).
Dorsett Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (HKD 380 per day)
  • Valet parking on site (HKD 380 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 108 for adults and HKD 108 for children
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of HKD 9,999; reservation required

Restaurants on site

  • Dorsett Cafe

Things to do

  • 24-hour gym
  • Children's club
  • Children's pool
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property’s swimming pool is open from 8 AM to noon and from 1-6:30 PM.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 27 to September 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 500.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 108 for adults and HKD 108 for children
  • Self parking fee: HKD 380 per day
  • Valet parking fee: HKD 380 per day
  • Hosted evening meal: HKD 9999

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The seasonal pool will be open from April to December
Pool access available from 8:00 AM to 6:00 PM

Property is also known as

Dorsett Hotel Tsuen Wan Hong Kong
Dorsett Tsuen Wan Hong Kong
Dorsett Tsuen Wan Hong Kong Hotel
Dorsett Tsuen Wan Hong Kong
Dorsett Tsuen Wan, Hong Kong Hotel
Dorsett Tsuen Wan, Hong Kong Kwai Chung
Dorsett Tsuen Wan, Hong Kong Hotel Kwai Chung

Dorsett Tsuen Wan, Hong Kong Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 334 out of 1060 reviews" "
Rating 8 - Good. 460 out of 1060 reviews" "
Rating 6 - Okay. 155 out of 1060 reviews" "
Rating 4 - Poor. 75 out of 1060 reviews" "
Rating 2 - Terrible. 36 out of 1060 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the check-in experience was not all that welcoming because of an impatient receptionist, the rest of the stay went quite well. The management team took notice of my check-in feedback, apologised sincerely and provided me with a late check-out option which was absolutely helpful. The MTR station is a 10-minute walk and buses for Tsim Sha Tsui and Central are only 4 minutes on foot. I will consider staying here again if the front desk service has improved to be on par with the price.
Stayed 5 nights in Aug 2024

4/10 Poor

Chin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In room phone didn't connect. Shower head lock broken. The sewage smell can be noted in toilet. Noisy air conditioning.
Stayed 2 nights in Aug 2024

2/10 Terrible

Sade

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean
Stayed 3 nights in Jul 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

SOO LAI

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Alwal, VENICE

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Ok for the price
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2024

6/10 Okay

Olga

Stayed 3 nights in May 2024

10/10 Excellent

John

Stayed 5 nights in May 2024

8/10 Good

Cuifang

Stayed 1 night in May 2024

10/10 Excellent

Jo hsin

Stayed 3 nights in May 2024

8/10 Good

Mavis Ngo Yin

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

PUI SAN

Business traveler
The carpet was not clean with hairs on a few spots. I need to ask the housekeeping to clean it.
Stayed 5 nights in Apr 2024

8/10 Good

Mei Po Mabel

Liked: Staff & service, room comfort
Cleaning is not that satisfactory. Carpet has dirts and need to clean up in every part of the hotel. Cleaners not well cleaned though beds are made and toilets cleaned - the desk top are not touched.
Stayed 12 nights in Apr 2024

10/10 Excellent

Baron, Mountain View

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property felt new and was well maintained. Nicely decorated and clean rooms. Swimming pool was very nice, and gym appeared adequate. About a 10 minute walk to the Tai Wo Hau MTR station (which is about a 25 minutes from Tsim Shah Tsui station). Many restaurants within a 5-10 minute walking distance. Hotel also offers a shuttle service to nearby mall with MTR. I will definitely stay at this hotel again. Prices are more reasonable.
Stayed 1 night in Apr 2024

2/10 Terrible

Jianfu

Stayed 1 night in Apr 2024

10/10 Excellent

Kin Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Apr 2024

10/10 Excellent

Dan

Stayed 2 nights in Apr 2024

8/10 Good

Angu

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Arissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Nice staff.
Stayed 1 night in Apr 2024

8/10 Good

Thiem Huat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Dorsett Tsuen Wan
Stayed 4 nights in Mar 2024

10/10 Excellent

Sheung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Byambadorj

Liked: Cleanliness, staff & service, property conditions & facilities
Normal
Stayed 2 nights in Mar 2024

10/10 Excellent

SHEUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not close to MTR
Stayed 2 nights in Mar 2024