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ZIA Hotel Kuta

3.5 star property

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Photo gallery for ZIA Hotel Kuta

Exterior
Point of interest
Daily buffet breakfast (IDR 100000 per person)
Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
Jl. Ciung Wanara No. 17, Br. Tegal, Kuta, Bali, 80361
  • Kuta Beach
    ‪6 min walk‬
  • Waterbom Bali
    ‪9 min walk‬
  • Beachwalk Shopping Center
    ‪16 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room (Great Joy)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room (Great Joy)

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, pillowtop beds, minibar

Triple Room

  • 194 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room (Joy)

Superior Room (Joy) | Premium bedding, down comforters, pillowtop beds, minibar

Superior Room (Joy)

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Premium bedding, down comforters, pillowtop beds, minibar

Superior Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room Non smoking

Premium bedding, down comforters, pillowtop beds, minibar

Triple Room Non smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

ZIA Hotel Kuta

3.5-star hotel in Downtown Kuta
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite.
ZIA Hotel Kuta offers 113 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels. Bathrooms include showers with hydromassage showerheads, slippers, bidets, and complimentary toiletries.

This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
ZIA Hotel Kuta features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This business-friendly hotel also offers a rooftop terrace, barbecue grills, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a shopping center shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

ZIA Hotel Kuta has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
ZIA Hotel Kuta has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: IDR 100,000 for adults and IDR 75,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 250000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 100000 for adults and IDR 75000 for children
  • Airport shuttle fee: IDR 150000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 150000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 250000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

ZIA Kuta
Holiday Inn Express Square Hotel Bali Kuta
ZIA Hotel Kuta Kuta
ZIA Hotel Kuta Hotel
ZIA Hotel Kuta Hotel Kuta
ZIA Hotel Kuta CHSE Certified

ZIA Hotel Kuta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 68 out of 242 reviews
Rating 8 - Good. 104 out of 242 reviews
Rating 6 - Okay. 55 out of 242 reviews
Rating 4 - Poor. 6 out of 242 reviews
Rating 2 - Terrible. 9 out of 242 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mathew

Liked: Cleanliness
Disliked: Amenities
Most of the staff friendly
Stayed 6 nights in Oct 2024

2/10 Terrible

eric a

Stayed 6 nights in Sep 2024

8/10 Good

MR ALAN

Liked: Cleanliness, staff & service
This is a good hotel for budget travellers.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Sharon Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had best time at Zia hotel just as good as a five star hotel and smack bang in the life style shopping beach culture
Stayed 20 nights in Aug 2024

6/10 Okay

Toni

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly we arranged for transfer from the airport to the hotel. Nobody arrived. We had to then seek alternative transport. The booking was for 5 adults in 2 rooms. We paid for the accommodationat the time of booking. On arrival to the hotel we were told that the 2 rooms only had bedding for 4 & the hotel expected 3 adults to sleep together in 1 bed. However, they did advise we could have another bed for an additional cost. Another bed would definitely not fit into the small room, therefore 1 of the adults slept in a chair. Breakfast was included, however it was mediocre. I would not recommend this hotel.
Stayed 1 night in Sep 2024

8/10 Good

bilal

Liked: Staff & service, amenities, property conditions & facilities
Very nice staff, good breakfast service. Great location, there is some stains on the sheets and towels and that’s my only complains.
Stayed 11 nights in Sep 2024

8/10 Good

Jason Ronald

Liked: Cleanliness, staff & service, amenities
Staff where very nice. Just a little disappointed for the 7am breakfast.
Stayed 4 nights in Aug 2024

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness
Stayed 11 nights in Jul 2024

8/10 Good

neale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PLEASED TO STAY AGAIN AND WILL AGAIN
Stayed 7 nights in Jul 2024

2/10 Terrible

Mathew

Disliked: Cleanliness, staff & service, property conditions & facilities
It isnt gay friendly
Stayed 8 nights in Jun 2024

2/10 Terrible

Donna

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Warning Bed Bugs

This place was the only place i got Bed Bugs out of 4 different paid accommodations i stayed at over my 3 week hoiday in Bali. Not only did i get bed bugs but i was 1st placed in a room, for me was near a 5min struggle to get to the elevator as i use a walking stick due to an accident 2yrs ago, had to ask to move to room closer to elevator, even tho they saw my struggle approaching reception on arrival, do not recomend this place at all. Must add this is the only bad review i have given to any hotel in all my years of using Hotels.com
Stayed 2 nights in Oct 2023

10/10 Excellent

Mathew

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mever chamged the sheets on the bed
Stayed 5 nights in Oct 2023

8/10 Good

Jafet

Stayed 2 nights in May 2023

6/10 Okay

Dennim

Stayed 1 night in May 2023

6/10 Okay

Leanne

Liked: Cleanliness, staff & service
You get what you pay for .. sadly .. gym equipment was not working .. my bedding did not seem clean under the sheet coverage .. a little off putting. The pool was lovely but needs TLC.. breakfast I would not waste my money .. was happier ordering on grab.. I left after 4 days . No hot water at times .. please don’t stay there if you want even 3 star.. plus side .. everyone was lovely there .. and close to everything .. just speaking the truth
Stayed 10 nights in Mar 2023

10/10 Excellent

josie

Stayed 4 nights in Jan 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Nov 2022

6/10 Okay

Verified traveler

Liked: Room comfort
Bed was comfy and fine for my one night stay btt there were lots of flies in the bathroom gathered around the sink. The sink smelt of stale water. The bedside lights did not turn off.
Stayed 1 night in Aug 2022

10/10 Excellent

Leo Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Jul 2022

6/10 Okay

Karyl

Traveled with partner
Liked: Staff & service
Room didn't feel very clean, the bed and sheets felt a bit old and musty. The door was damaged, had a hard time opening and closing it each time. Wardobe door was also damaged, has a creaking sound when opening/closing and doesn't stay opened as the hinge wasloose. Although the toilet door design was quite intelligent (able to swing 180 deg to segregate sink and toilet such that 2 people may use the toilet concurrently), the toilet was tiny and cramp and the door design made it difficult to open/close the door from inside. Also, the main lift of the hotel was frustrating to use. The lift buttons felt like touchscreen / sensor but were often unable to respond when tapped.
Stayed 2 nights in Apr 2022

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with great service. Management were really good during this time.
Stayed 5 nights in Apr 2020

8/10 Good

Ha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Check in was good and the room clean and tidy. Very noisy as is close to a busy road. Unfortunately the windows in the common areas were left open so the noise was amplified into the room. Breakfast was very basic and the cooked food was cold which means it was prepared hours earlier. Disappointing.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great from front desk to the cleaning staff
Stayed 10 nights in Feb 2020