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SOTETSU GRAND FRESA KUMAMOTO

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

Exterior
Down comforters, blackout drapes, free WiFi, bed sheets
Reception
Reception
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807
  • Shinshigai Shotengai
    â€Ē2 min walkâ€Ŧ
  • Sakura Machi Kumamoto
    â€Ē6 min walkâ€Ŧ
  • Kumamoto-jo Hall
    â€Ē7 min walkâ€Ŧ
  • Kumamoto (KMJ)
    â€Ē54 min driveâ€Ŧ

Room options

View all photos for Comfort Double Room, Non Smoking (For 2 People Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room, Non Smoking (For 2 People Use)

  • 185 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (For 2 People Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Twin Room, Non Smoking (For 2 People Use)

  • 235 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking (For 2 People Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (For 2 People Use)

  • 319 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking (For 4 People Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Connecting Twin Room, Non Smoking (For 4 People Use)

  • 235 sq ft
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking (For 3 People Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Connecting Twin Room, Non Smoking (For 3 People Use)

  • 235 sq ft
  • Sleeps 3
  • 4 Large Twin Beds

View all photos for Comfort Double Room, Non Smoking (For Single Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room, Non Smoking (For Single Use)

  • 185 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking (For 3 People Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (For 3 People Use)

  • 319 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking (For 2 People Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin Room, Non Smoking (For 2 People Use)

  • 252 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking (For Single Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room, Non Smoking (For Single Use)

  • 241 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (For 3 People Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin Room, Non Smoking (For 3 People Use)

  • 252 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking (For Single Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Twin Room, Non Smoking (For Single Use)

  • 235 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking (For 2 People Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room, Non Smoking (For 2 People Use)

  • 241 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin-Non-Smokingīŧˆ2 Adultīŧ‰

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin-Non-Smokingīŧˆ2 Adultīŧ‰

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin -Non-Smokingīŧˆ2Adultīŧ‰

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin -Non-Smokingīŧˆ2Adultīŧ‰

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin-Non-Smokingīŧˆ3 Adultīŧ‰

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin-Non-Smokingīŧˆ3 Adultīŧ‰

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double -Non-Smokingīŧˆ2 Adultīŧ‰

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double -Non-Smokingīŧˆ2 Adultīŧ‰

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double -Non-Smokingīŧˆ1 Adultīŧ‰

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double -Non-Smokingīŧˆ1 Adultīŧ‰

  • Sleeps 1
  • 1 Queen Sofa Bed

View all photos for Interconnecting Twin Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Interconnecting Twin Non Smoking

  • Sleeps 4
  • 4 Twin Beds

View all photos for Comfort Double Room-Non-Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room-Non-Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin -Non-Smokingīŧˆ3Adultīŧ‰

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin -Non-Smokingīŧˆ3Adultīŧ‰

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Standard Double Room-Non-Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

KOKO HOTEL Premier Kumamoto

Free WiFi
Air conditioning
Housekeeping
24/7 front desk
4.6 out of 5, Wonderful, (356)
The price is $68
per night
$74 total
includes taxes & fees
Feb 11 - Feb 12
KOKO HOTEL Premier Kumamoto

About this property

SOTETSU GRAND FRESA KUMAMOTO

3-star hotel in Chuo Ward
This smoke-free hotel features a restaurant, a microwave in a common area, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Housekeeping is available on request.
SOTETSU GRAND FRESA KUMAMOTO offers 247 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Kumamoto hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services.

SOTETSU GRAND FRESA KUMAMOTO is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
SOTETSU GRAND FRESA KUMAMOTO has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay, and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1062 reviews" "
Rating 8 - Good. 233 out of 1062 reviews" "
Rating 6 - Okay. 35 out of 1062 reviews" "
Rating 4 - Poor. 5 out of 1062 reviews" "
Rating 2 - Terrible. 10 out of 1062 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tatsuma

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Pui Ling

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Wai Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jayasheelan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights stay.
I had a very pleasant stay for 3 nights. The check-in process is slow. Something can be done about that though.
Stayed 3 nights in Oct 2024

8/10 Good

LUNGCHIEH

Stayed 1 night in Oct 2024

6/10 Okay

HIN WAH

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Size of room was enough but no complimentary water bottle
Stayed 2 nights in Sep 2024

10/10 Excellent

Cheng Yuan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

CHANGWOOK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mui yee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

ya ju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

PAO-YEN

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

TSUIFEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are professional and helpful.
After 3 days of the hotel room checked out, my husband found out that he had left a wedding ring in the room, I rang up and contacted the hotel, the staff called Airi ANDO, replied promptly that the wedding ring was found and still keeping it for us, she also arranged a shipment service for delivering the wedding ring to my home in U.K. It was amazing and thanks for all staffs in this hotel who are such professional and helpful. We will definitely be returning to this hotel again for our next stays in Kumamoto.
Stayed 2 nights in Aug 2024

10/10 Excellent

FUCHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

KAZUMA

Stayed 1 night in Aug 2024

10/10 Excellent

HIDEAKI

Stayed 1 night in Aug 2024

8/10 Good

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall above average.
Stayed 1 night in Aug 2024

10/10 Excellent

Hsiao hui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kin Yip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valued stay
Clean and tidy.
Stayed 2 nights in Aug 2024

8/10 Good

Fu Sau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024