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HOTEL THE 7 KUMAMOTO

3.0 star property

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Photo gallery for HOTEL THE 7 KUMAMOTO

Reception
Restaurant
Daily buffet breakfast (JPY 1430 per person)
Restaurant
Land view from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
$49
Aug 24 - Aug 25

Explore the area

View in a map
20-1, Kumamoto, kummoto, 8600013
  • Kumamoto-jo Hall
    ‪7 min walk‬
  • Sakura Machi Kumamoto
    ‪7 min walk‬
  • Kumamoto Castle
    ‪17 min walk‬
  • Kumamoto (KMJ)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking, City View

Standard Double Room, Non Smoking, City View | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Double Room, Non Smoking, City View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Twin Room, Non Smoking, City View

Luxury Twin Room, Non Smoking, City View | 1 bedroom, desk, laptop workspace, blackout drapes

Luxury Twin Room, Non Smoking, City View

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room, Smoking, City View

Standard Double Room, Smoking, City View | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Double Room, Smoking, City View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Smoking, City View

1 bedroom, desk, laptop workspace, blackout drapes

Standard Twin Room, Smoking, City View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Single Room, Non Smoking, City View

1 bedroom, desk, laptop workspace, blackout drapes

Standard Single Room, Non Smoking, City View

8.0 out of 10
Very good
(2 reviews)
  • 108 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Japanese-style Triple Room, Non Smoking, City View

Japanese-style Triple Room, Non Smoking, City View | 1 bedroom, desk, laptop workspace, blackout drapes

Japanese-style Triple Room, Non Smoking, City View

  • 194 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Futons

View all photos for Deluxe Twin Room, Non Smoking, City View

1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Twin Room, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Single Room, Smoking, City View

1 bedroom, desk, laptop workspace, blackout drapes

Standard Single Room, Smoking, City View

7.0 out of 10
Good
(2 reviews)
  • 108 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, Non Smoking, City View

1 bedroom, desk, laptop workspace, blackout drapes

Standard Twin Room, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Single Room, Smoking, City View

1 bedroom, desk, laptop workspace, blackout drapes

Superior Single Room, Smoking, City View

  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Single Room, Non Smoking, City View

1 bedroom, desk, laptop workspace, blackout drapes

Superior Single Room, Non Smoking, City View

  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

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About this property

HOTEL THE 7 KUMAMOTO

3-star hotel in Chuo Ward
A restaurant, spa services, and a microwave in a common area are available at this hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and laundry facilities. Change of towels is available on request.
HOTEL THE 7 KUMAMOTO offers 147 accommodations with complimentary newspapers and slippers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Bathrooms include shower/tub combinations and hair dryers. Business-friendly amenities include desks, printers, and phones. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

There are 2 indoor hot springs open between 4:00 PM and 9:00 PM. The temperature in the hot springs is set to 108°F.

The hotel offers a restaurant. Wired and wireless Internet access is complimentary. HOTEL THE 7 KUMAMOTO features hot springs. This hot springs hotel also offers spa services, a vending machine, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

HOTEL THE 7 KUMAMOTO has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Children aged 5 and younger eat free breakfast.
HOTEL THE 7 KUMAMOTO has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (JPY 1,100 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,430 for adults and JPY 715 for children
  • A restaurant

Things to do

  • 2 indoor hot springs
  • TV in common areas

Family friendly

  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Spa

  • 2 indoor hot springs
  • Hot springs open from 4:00 PM - 9:00 PM
  • Hot springs water temperature - 108 ºF
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Printer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from October 6 2025 to November 15 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1430 for adults and JPY 715 for children
  • Uncovered self parking fee: JPY 1100 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards

We should mention

Hot springs access available from 4:00 PM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

hoteru za seben kumaoto
HOTEL THE 7 KUMAMOTO Hotel
HOTEL THE 7 KUMAMOTO Kumamoto
HOTEL THE 7 KUMAMOTO Hotel Kumamoto

HOTEL THE 7 KUMAMOTO Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 32 out of 81 reviews
Rating 8 - Good. 27 out of 81 reviews
Rating 6 - Okay. 18 out of 81 reviews
Rating 4 - Poor. 4 out of 81 reviews
Rating 2 - Terrible. 0 out of 81 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

OO

Stayed 1 night in May 2025

8/10 Good

Geneviève

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel est aimable et sans parler anglais se debrouille avec tablette pour traduction. Chambre simple sans fenetre est confortable mais on entend le bruit des autres chambres (salle de bain). Chambre plus grande donnant sur la rue est confortable on entend passer le tram, bruit normal dans une ville. Le petit dejeuner japonais est parfait, choix immense et tout ce que j'ai testé etais delicieux, plus dans une grande salle au 9e etage avec vue sur les collines derriere les immeubles. Je recommande de prendre le petit dejeuner!
Stayed 1 night in May 2025

6/10 Okay

Ikumi

バスターミナルは徒歩で数分、繁華街へも徒歩10分程度。電停からも近く、静かでよい立地だと思います。飲食店やコンビニも近いです。チェックイン時に知ったのですが、宿泊したエコノミーツインに関してはバス・トイレが室外にあるアウトバス形式でした（ホテル側の問題ではなく、Expediaの客室情報からは判断しにくいように感じました）。客室はきれいですが、ちょっとした手洗いなどのたびに部屋を出るのが面倒でした。共有トイレは消臭剤の匂いが強めでした。お風呂は洗い場が4つ程度。広くはありませんが清潔に保たれていました。客室にwifiがなかったのですが、モバイルwifiの無料貸し出しがあり大変便利でした。
Stayed 2 nights in Apr 2025

6/10 Okay

osamu

Traveled with family
Disliked: Property conditions & facilities
部屋は綺麗で良い、枕は高さの違うのを２個ずつ完備して欲しい、そして値段を少し上げて部屋を狭くしても、最低トイレは完備して下さい。
Stayed 1 night in May 2025

10/10 Excellent

TAMEO

Liked: Cleanliness, staff & service, amenities
ホテルは部屋やお風呂も清潔で朝食も種類が豊富かつどれも美味しく大変満足しております。ただし、設備が古いためか隣の部屋のトイレを流す音がとても響くため、夜中に何度も起こされてしまうのところは何らかの対策をしてほしいところです。
Stayed 1 night in May 2025

10/10 Excellent

TOSHIMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

kaori

Stayed 1 night in May 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
クレームではなく手続き上必要だったため姓も名も間違えたメールが届いたことをフロントに伝えたら、苦笑いでごまかされた。
Stayed 1 night in May 2025

8/10 Good

YOSHINARI

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフが丁寧
Stayed 1 night in May 2025

10/10 Excellent

Kiyoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サービスはとても良かったと思います。

全てよかったのですが,バストイレがやや小さかったことが快適度に影響したと思います。隣の部屋のトイレを流す音が聞こえるなど,防音が足りないような気がします。
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

TAKAYUKI

Stayed 1 night in May 2025

6/10 Okay

Miho

Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

MASAAKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

MIDUKI

Stayed 1 night in May 2025

8/10 Good

RYOHEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

TAKUMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
繁華街や観光地の近くにあり非常に便利
Stayed 1 night in May 2025

10/10 Excellent

??

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応も良く立地条件も抜群でした！
Stayed 1 night in May 2025

10/10 Excellent

rikako

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

jaechul

Stayed 3 nights in Apr 2025

10/10 Excellent

SHINO

Stayed 1 night in Apr 2025

10/10 Excellent

Chi ip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Kozy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
お風呂の排水が悪くシャワーでお湯がたまりました。 次回も利用したいです。
Stayed 1 night in Apr 2025