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Dormy Inn Kumamoto Natural Hot Spring

3.0 star property

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Photo gallery for Dormy Inn Kumamoto Natural Hot Spring

Hot springs
Lobby
Lobby
Deep-tissue massages, reflexology, massages
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
3-1 Karashima-Cho, Kumamoto, Kumamoto-ken, 860-0804
  • Kumamoto-jo Hall
    ‪1 min walk‬
  • Sakura Machi Kumamoto
    ‪4 min walk‬
  • Shinshigai Shotengai
    ‪7 min walk‬
  • Kumamoto (KMJ)
    ‪55 min drive‬

Room options

View all photos for Queen Room, Non Smoking (17.2sqm) [Late Check Out 1PM]

Premium bedding, down comforters, blackout drapes, iron/ironing board

Queen Room, Non Smoking (17.2sqm) [Late Check Out 1PM]

  • 185.1 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Japanese Western Room, Non Smoking (29.7sqm) [Late Check Out 1PM]

Premium bedding, down comforters, blackout drapes, iron/ironing board

Japanese Western Room, Non Smoking (29.7sqm) [Late Check Out 1PM]

  • 319.6 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Twin Room, Non Smoking (28.1sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Corner Twin Room, Non Smoking (28.1sqm)

  • 302.4 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Twin Room, Non Smoking (28.1sqm) [Late Check Out 1PM]

Premium bedding, down comforters, blackout drapes, iron/ironing board

Corner Twin Room, Non Smoking (28.1sqm) [Late Check Out 1PM]

  • 302.4 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Run of House, Non Smoking

Premium bedding, down comforters, blackout drapes, iron/ironing board

Run of House, Non Smoking

  • Sleeps 3
  • 1 Twin Bed

View all photos for Double Room, Non Smoking (Single Use, No Housekeeping Service)

Shower, hair dryer, bidet, towels

Double Room, Non Smoking (Single Use, No Housekeeping Service)

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking (14.3-14.7sqm) [Late Check Out 1PM]

Premium bedding, down comforters, blackout drapes, iron/ironing board

Double Room, Non Smoking (14.3-14.7sqm) [Late Check Out 1PM]

  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (22.4-23.0sqm) [Late Check Out 1PM]

Premium bedding, down comforters, blackout drapes, iron/ironing board

Twin Room, Non Smoking (22.4-23.0sqm) [Late Check Out 1PM]

  • 241.1 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Smoking FLR Double Room, Non Smoking (14.3-.7m2) [Late Check Out 1PM]

Premium bedding, down comforters, blackout drapes, iron/ironing board

Smoking FLR Double Room, Non Smoking (14.3-.7m2) [Late Check Out 1PM]

  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Non Smoking (14.3-14.7sqm,Single Use)

Shower, hair dryer, bidet, towels

Double Room, Non Smoking (14.3-14.7sqm,Single Use)

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Smoking Booth Floor Double Room, Non Smoking without Cleaning Service (14.3-14.7sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Smoking Booth Floor Double Room, Non Smoking without Cleaning Service (14.3-14.7sqm)

  • 153.9 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Japanese Western Room, Non Smoking without Cleaning Service (29.7sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Japanese Western Room, Non Smoking without Cleaning Service (29.7sqm)

  • 319.6 sq ft
  • Sleeps 8
  • 2 Twin Beds

View all photos for Moderate Twin Room, Non Smoking without Cleaning Service (22.4-23.0sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Moderate Twin Room, Non Smoking without Cleaning Service (22.4-23.0sqm)

  • 241.1 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Smoking Booth Floor Queen Room, Non Smoking without Cleaning Service (17.2sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Smoking Booth Floor Queen Room, Non Smoking without Cleaning Service (17.2sqm)

  • 185.1 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Smoking Booth Floor Double Room, Non Smoking (14.3-14.7sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Smoking Booth Floor Double Room, Non Smoking (14.3-14.7sqm)

  • 153.9 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Corner Twin Room, Non Smoking without Cleaning Service (28.1sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Corner Twin Room, Non Smoking without Cleaning Service (28.1sqm)

  • 302.4 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Queen Room, Non Smoking (17.2sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Queen Room, Non Smoking (17.2sqm)

  • 185.1 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Moderate Double Room, Non Smoking without Cleaning Service (14.3-14.7sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Moderate Double Room, Non Smoking without Cleaning Service (14.3-14.7sqm)

  • 153.9 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Run of House, Non Smoking without Cleaning Service

Premium bedding, down comforters, blackout drapes, iron/ironing board

Run of House, Non Smoking without Cleaning Service

  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Queen Room, Non Smoking without Cleaning Service (17.2sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Queen Room, Non Smoking without Cleaning Service (17.2sqm)

  • 185.1 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Japanese Western Room, Non Smoking (29.7sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Japanese Western Room, Non Smoking (29.7sqm)

  • 319 sq ft
  • Sleeps 8
  • 2 Twin Beds

View all photos for Double Room, Non Smoking (14.3-14.7sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Double Room, Non Smoking (14.3-14.7sqm)

  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (22.4-23.0sqm)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Twin Room, Non Smoking (22.4-23.0sqm)

  • 237 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Twin Room Non smoking

Premium bedding, down comforters, blackout drapes, iron/ironing board

Corner Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Non smoking

Lobby

Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Universal Twin Room-Non-Smoking

Premium bedding, down comforters, blackout drapes, iron/ironing board

Universal Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Room

Lobby

Japanese Western Room

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Twin Room - Non Smoking

Premium bedding, down comforters, blackout drapes, iron/ironing board

Twin Room - Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Twin Room Smoking

Premium bedding, down comforters, blackout drapes, iron/ironing board

Corner Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room-Smoking

Premium bedding, down comforters, blackout drapes, iron/ironing board

Twin Room-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Queen Room Smoking

Premium bedding, down comforters, blackout drapes, iron/ironing board

Queen Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Smoking

Lobby

Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Room Non smoking

Premium bedding, down comforters, blackout drapes, iron/ironing board

Queen Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

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  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (690)
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About this property

Dormy Inn Kumamoto Natural Hot Spring

3-star hotel in Chuo Ward
Along with a restaurant, this hotel has self parking and spa services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Dormy Inn Kumamoto Natural Hot Spring offers 291 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Beds feature down comforters and premium bedding. 26-inch flat-screen televisions come with digital channels and pay movies.

Bathrooms include showers and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages. A variety of treatment therapies are provided, including reflexology.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

The hotel offers a restaurant. Public areas are equipped with complimentary wired and wireless Internet access. Dormy Inn Kumamoto Natural Hot Spring features hot springs. This hot springs hotel also offers spa services, a vending machine, and laundry facilities. Onsite parking is available (surcharge).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
Hatago - This buffet restaurant serves breakfast only.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,200 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,800 for adults and JPY 900 for children
  • A restaurant

Restaurants on site

  • Hatago

Things to do

  • Hot springs
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Spa

  • Deep-tissue massages
  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath

Accessibility

  • Elevator

More

  • 1 building
  • 13 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 900 for children
  • Self parking fee: JPY 1200 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

Property is also known as

Dormy Inn Kumamoto Natural Hot Spring Hotel
Dormy Inn Kumamoto Natural Hot Spring Kumamoto
Dormy Kumamoto
Kumamoto Dormy Inn
Dormy Hotel Kumamoto
Dormy Inn Kumamoto Natural Hot Spring Hotel Kumamoto

Dormy Inn Kumamoto Natural Hot Spring Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1009 reviews
Rating 8 - Good. 278 out of 1009 reviews
Rating 6 - Okay. 63 out of 1009 reviews
Rating 4 - Poor. 19 out of 1009 reviews
Rating 2 - Terrible. 15 out of 1009 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The on site massage helped me get to sleep.
Stayed 1 night in Nov 2024

10/10 Excellent

Bonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pretty satisfied and will return if I am visiting Kumamoto. Great convenient location.
Stayed 1 night in Oct 2024

10/10 Excellent

Jean Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made the reservation last minute due to change of plans, and I was pleasantly surprised by the very reasonable price and service of Dormy Inn Kumamoto. Dormy Inn Kumamoto is located right in the center city where the action is: there is the main shopping area and Kumamoto Castle within 10 minutes of walking distance. Dormy Inn Kumamoto itself is excellent because it has a spa included with a Sauna (which is kept at a good hot temperature) and a nice outdoor hot spring (yes, it is actually a hot spring). If you read Japanese, the comic selection which guests can borrow (up to 5 during one’s stay) is excellent. The front desk is efficient and kind as well.
Stayed 1 night in Oct 2024

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Yeow Chong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The public hot bath and complimentary services are excellent.
Stayed 2 nights in Oct 2024

6/10 Okay

Ben

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Benjamin

Stayed 1 night in Sep 2024

8/10 Good

Wan Sze

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean
Stayed 1 night in Sep 2024

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Johnn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Eon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alot of interesting freebies, worth to stay
Stayed 1 night in Aug 2024

8/10 Good

Thanh, Mentone

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would generally stay at Dormy Inn for their natural onsen and be happy with their services & facilities. It has met our requirements this time (good location close to public transport, shops, restaurants, quiet, good breakfast, communal laundry, etc). Somehow this was the first time that we encountered an issue with the Dormy Inn (or any other hotels for that matter): there was pretty bad sewerage smell in the bathroom (we were in room 612). As we only stayed for a couple of nights, we didn't bother reporting the issue or asking to change room. Other than that, it'd have been a very nice stay.
Stayed 3 nights in Jun 2024

8/10 Good

SOON

Liked: Cleanliness, room comfort
No recognition for Gold members in Japan. No upgrades, no early checkins or welcome gifts
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, near amenities
Paid parking. Convenient walking location to numerous shops and restaurants. Also free ramen, popsicles, probiotic drink.
Stayed 1 night in Jun 2024

8/10 Good

Yiu Pun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

10/10 Excellent

Merry

Stayed 1 night in Jun 2024

10/10 Excellent

Deng Kiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 1 night in Jun 2024

10/10 Excellent

yuru

Liked: Cleanliness, staff & service, property conditions & facilities
Great spring water
Stayed 1 night in May 2024

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Japan
I stay here so often that I should enquire about an apartment. Friendly staff who are very personable and kind. Kumamoto is the nicest place in the world 😍
Stayed 4 nights in Mar 2024

10/10 Excellent

Nancy

Stayed 8 nights in Mar 2024

10/10 Excellent

Yi Ching

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The washroom is old.
Stayed 2 nights in Mar 2024

4/10 Poor

patrick

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Roia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the extras!
We loved the little extras: laundry facilities, popsicles, ramen. The room was comfortable except for the hard pillows. But overall terrific.
Stayed 1 night in Mar 2024