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The Waterfront Hotel

4.0 star property

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Photo gallery for The Waterfront Hotel

Indoor pool
Premium bedding, minibar, in-room safe, desk
Poolside bar
Front of property - evening/night
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included
  • Housekeeping

Explore the area

Map
68, Jalan Tun Abang Haji Openg, Kuching, Sarawak, 93000
  • Plaza Merdeka
    ‪1 min walk‬
  • Jalan India
    ‪2 min walk‬
  • Kuching Waterfront
    ‪5 min walk‬
  • Kuching (KCH-Kuching Intl.)
    ‪20 min drive‬

Room options

View all photos for Junior King Suite (Compound View)

Premium bedding, minibar, in-room safe, desk

Junior King Suite (Compound View)

  • 52 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin (City View)

Premium bedding, minibar, in-room safe, desk

Premier Twin (City View)

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Floor King Suite

Premium bedding, minibar, in-room safe, desk

Club Floor King Suite

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin (Compound View)

Premium bedding, minibar, in-room safe, desk

Deluxe Twin (Compound View)

  • 32 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Family (Compound View)

Premium bedding, minibar, in-room safe, desk

Deluxe Family (Compound View)

  • 32 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier King (River View)

Premier King (River View) | Premium bedding, minibar, in-room safe, desk

Premier King (River View)

  • 32 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Family (City View)

Premium bedding, minibar, in-room safe, desk

Premier Family (City View)

  • 32 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Waterfront Premier 2 Bedroom Suite (River View)

Premium bedding, minibar, in-room safe, desk

Waterfront Premier 2 Bedroom Suite (River View)

  • 560 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premier Twin (River View)

Premium bedding, minibar, in-room safe, desk

Premier Twin (River View)

  • 32 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier King (City View)

Premium bedding, minibar, in-room safe, desk

Premier King (City View)

  • 32 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Waterfront Premier King Suite (River View)

Waterfront Premier King Suite (River View) | Premium bedding, minibar, in-room safe, desk

Waterfront Premier King Suite (River View)

  • 560 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Floor Family (City View)

Premium bedding, minibar, in-room safe, desk

Club Floor Family (City View)

  • 32 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Floor Twin

Club Floor Twin | Premium bedding, minibar, in-room safe, desk

Club Floor Twin

  • 32 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Floor King

Club Floor King | Premium bedding, minibar, in-room safe, desk

Club Floor King

  • 32 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Premium bedding, minibar, in-room safe, desk

Deluxe King

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Suite (City View)

Premium bedding, minibar, in-room safe, desk

Premier King Suite (City View)

  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Floor 2 Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Club Floor 2 Bedroom Suite

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Club Floor King Suite

Premium bedding, minibar, in-room safe, desk

Club Floor King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Club Floor Twin Room

Premium bedding, minibar, in-room safe, desk

Club Floor Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Floor King Room

Premium bedding, minibar, in-room safe, desk

Club Floor King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Nisa Addina Suite

Premium bedding, minibar, in-room safe, desk

Nisa Addina Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Suite With City View

Premium bedding, minibar, in-room safe, desk

Premier King Suite With City View

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Family Room with City View

Premium bedding, minibar, in-room safe, desk

Premier Family Room with City View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier King Room With River View

Premium bedding, minibar, in-room safe, desk

Premier King Room With River View

  • Sleeps 2
  • 1 King Bed

View all photos for Brooke Loft Suite

Premium bedding, minibar, in-room safe, desk

Brooke Loft Suite

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Twin Room With Compound View

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room With Compound View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Floor 2 Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Club Floor 2 Bedroom Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Junior King Suite with Compound View

Premium bedding, minibar, in-room safe, desk

Junior King Suite with Compound View

  • Sleeps 2
  • 1 King Bed

View all photos for Club Floor Family

Premium bedding, minibar, in-room safe, desk

Club Floor Family

  • Sleeps 4
  • 2 Queen Beds

View all photos for Waterfront Premier King Suite (River View)

Premium bedding, minibar, in-room safe, desk

Waterfront Premier King Suite (River View)

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room With River View

Premium bedding, minibar, in-room safe, desk

Premier Twin Room With River View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Waterfront Premier 2 Bedroom Suite (River View)

Premium bedding, minibar, in-room safe, desk

Waterfront Premier 2 Bedroom Suite (River View)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premier Twin Room with City View

Premium bedding, minibar, in-room safe, desk

Premier Twin Room with City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Room with Compound View

Premium bedding, minibar, in-room safe, desk

Deluxe Family Room with Compound View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room With Compound View

Premium bedding, minibar, in-room safe, desk

Deluxe King Room With Compound View

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Pullman Kuching

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.1 out of 5, Very Good, (1000)
The price is $71
per night
$79 total
includes taxes & fees
Feb 21 - Feb 22
Pullman Kuching

About this property

The Waterfront Hotel

4-star Kuching hotel connected to a shopping center, steps from Plaza Merdeka
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
The Waterfront Hotel offers 208 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, The Waterfront Hotel provides an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. For a surcharge, an airport shuttle at scheduled times is offered to guests. Onsite self parking is complimentary.

The Waterfront Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Cafe Via Mare - This café serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 8:00 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Via Mare

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100.00

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 45 for children
  • Airport shuttle fee: MYR 15 per person (one way)
  • Airport shuttle fee per child: MYR 15 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Waterfront Hotel Kuching
Waterfront Kuching
The Waterfront Hotel Hotel
The Waterfront Hotel Kuching
The Waterfront Hotel Hotel Kuching

The Waterfront Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 302 out of 565 reviews
Rating 8 - Good. 203 out of 565 reviews
Rating 6 - Okay. 44 out of 565 reviews
Rating 4 - Poor. 11 out of 565 reviews
Rating 2 - Terrible. 5 out of 565 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Edwin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shared parking facility with the adjoining mall makes parking for hotel residents a great inconvenience especially during a time when there are events such a the Regatta going on last weekend.the hotel should have a separated parking facility just for hotel residents.
Stayed 3 nights in Nov 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to the waterfront and helpful service.
Stayed 6 nights in Nov 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Apart from breakfast, nothing is impressive. Also it is close to the waterfront and occasionally the road is block for any events around hence unexpected traffic jam occurs especially over the weekend.
Stayed 1 night in Oct 2024

8/10 Good

caroline

Traveled with partner
Liked: Cleanliness, staff & service
Overall pleasant stay with friendly staff. Large room but a bit tired, hotel in need of refurb, certainly redecoration. Breakfast good selection. Good location. Swimming pool in shaded area, open but recessed under a roof so no sun and cool water. No outside space any where to enjoy the sun, except a small space for the smokers! From previous reviews was expecting top notch! It wasn’t!
Stayed 1 night in Oct 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t ask for a better location. Top notch property all around
Stayed 2 nights in Oct 2024

8/10 Good

Alison

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Tania

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Staff. Convenient to shopping and sights. Nice view too.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gail, Warwick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the convenience to the Sarawak Waterfront. Lots of eateries and cafes. We were on the executive floor which includes a light breakfast and High Tea, for us it was more private and quiet with a wonderful view of the Sarawak River. The staff are all very attentive. What didn’t I like! You have a Nespresso coffee machine in the room but you only get four capsules on arrival. If you want some daily you have to pay for them. Never have I been to a hotel that includes a Nespresso machine and you don’t get daily espresso capsules. For me this was disappointing. The gym needs attention as the aircon doesn’t work well and some of the equipment needs updating.
Stayed 6 nights in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! We stayed on the club floor - exquisite service. The breakfast was vast and delicious, the location was as central as you can get, and being attached to the mall was really cool!! I would definitely recommend this hotel !!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Lay Hoon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Aug 2024

10/10 Excellent

Bryan and kerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing. They can’t do enough for you .
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Chung

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay experience here. A 15min drive from the airport RM38. The hotel is conjoined to the multi level mall/shopping complex complete with food court, supermarket and many shopping opportunities, also an infinity pool. At night I enjoyed the river light show from my room which went for about 20mins Friday & Saturday. Staff were amazing! Spoke fluent English & extremely helpful. Definitely recommend
Stayed 2 nights in Jul 2024

6/10 Okay

Josie

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Randall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel attached to shopping mall. Walking distance to river.
Stayed 4 nights in Jun 2024

10/10 Excellent

Mariana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large hotel near the promenade and the pedestrian bridge over the river, which makes it extremely convenient for visiting sites on the opposite bank. Near museums, historic sites, boat tours. Adjacent to a shopping mall with a food court. Large, comfortable room. The river view from our room was absolutely stunning! Nice breakfast buffet with occasional live music performances. Highly recommend!
Stayed 3 nights in Jun 2024

6/10 Okay

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location above the shopping mall, extremely walkable and felt safe. Staff were helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicole

Stayed 4 nights in Mar 2024

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Near the waterfront and chinatown. Located with a large shopping center. Breakfast good with great variety.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mahmud, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: 1) The hotel is link to Plaza Merdeka Shopping Mall. (Go down the hotel lift it's at G Level or LG Level.) Plaza Merdeka has good food at Level 4, food court inclusive other restaurants. 2) It's a walking distance 3-5 mins to Hana Bridge. 3) You can look for souvenir at the nearby Jln Main Bazaar, also about 4-5 mins walk. It has a whole stretch of shops along that area. 4) Don't forget to purchase Kek Lapis at "Kek Lapis Mama Su. Shop " It's well recognize among the locals. 4) India Street is also nearby about 3-4 mins walk. Just behind the hotel. (You can purchase souvenirs at this area.) 5) The hotel using an advance system for the communication between hotel staff and hotel guest. Cons: 1) The digital button to activate the hotel room "Do not disturb, Bell, Make up room, was faulty. Unable to resolve by the Maintenance. (So I have to use the manual tagger indicating "Do not disturb."
Stayed 3 nights in Jun 2024

10/10 Excellent

Pamela, Redondo Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024