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Merdeka Palace Hotels & Suites

4.0 star property

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Photo gallery for Merdeka Palace Hotels & Suites

Breakfast served
Bar (on property)
Coffee/tea maker
Breakfast served
Outdoor pool

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Room service

Explore the area

Map
Jalan Tun Abang Haji Openg, Kuching, Sarawak, 93000
  • Sarawak Museum
    ‪2 min walk‬
  • Plaza Merdeka
    ‪3 min walk‬
  • Jalan India
    ‪5 min walk‬
  • Kuching (KCH-Kuching Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Queen Room

Superior Queen Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Queen Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Standard Queen Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Queen Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Three Bedroom Apartment

In-room safe, desk, soundproofing, iron/ironing board

Three Bedroom Apartment

  • 1151 sq ft
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Two Bedroom Apartment

In-room dining

Two Bedroom Apartment

  • 1184 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Deluxe Twin Room

  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King Room

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Superior Three Bedrooms Room

In-room safe, desk, soundproofing, iron/ironing board

Executive Superior Three Bedrooms Room

  • Sleeps 6
  • 3 Queen Beds

View all photos for One Bedroom Apartment

In-room safe, desk, soundproofing, iron/ironing board

One Bedroom Apartment

  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite

In-room safe, desk, soundproofing, iron/ironing board

Studio Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Three Bed Room Apartment

In-room safe, desk, soundproofing, iron/ironing board

Three Bed Room Apartment

  • Sleeps 6
  • 1 Queen Bed

Similar properties

Front of property - evening/night

Imperial Riverbank Hotel Kuching

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
4.4 out of 5, Excellent, (402)
The price is $34
per night
$36 total
includes taxes & fees
Feb 21 - Feb 22
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About this property

Merdeka Palace Hotels & Suites

4-star Kuching hotel steps from Sarawak Museum
An outdoor pool, a restaurant, and a snack bar/deli are available at this smoke-free hotel. Self parking is free. Other amenities include a conference center, a coffee shop/cafe, and WiFi in public areas.
Merdeka Palace Hotels & Suites offers 209 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This Kuching hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Public areas are equipped with wireless Internet access (surcharge). Merdeka Palace Hotels & Suites features an outdoor pool and a children's pool. 9 meeting rooms are available. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and laundry facilities. Complimentary secured self parking is available on site.

Merdeka Palace Hotels & Suites is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Aurora Court - This buffet restaurant serves breakfast only.
Seattle Coffee & Tea - This coffee shop serves breakfast, brunch, lunch, and light fare. Open daily.
24-hour room service is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (MYR 20 per day)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 25 for adults and MYR 20 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aurora Court
  • Seattle Coffee & Tea

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 9 meeting rooms
  • Conference center

Accessibility

  • Elevator

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 55.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 25 for adults and MYR 20 for children
  • Fee for wireless internet in public areas: MYR 20 per day (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 55.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization for full cost of the reservation for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

A car is required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Merdeka Palace
Merdeka Palace Hotels
Merdeka Palace Hotels Kuching
Merdeka Palace Kuching
Merdeka Palace Hotel & Suites Kuching, Sarawak
Merdeka Palace Hotels Hotel Kuching
Merdeka Palace Hotels Hotel
Merdeka Palace Hotels & Suites Hotel
Merdeka Palace Hotels & Suites Kuching
Merdeka Palace Hotels & Suites Hotel Kuching

Merdeka Palace Hotels & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 70 out of 324 reviews
Rating 8 - Good. 97 out of 324 reviews
Rating 6 - Okay. 74 out of 324 reviews
Rating 4 - Poor. 47 out of 324 reviews
Rating 2 - Terrible. 36 out of 324 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Dennis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Merdeka was in a good location for the touristy spots. However, the staff didn’t really give the feel that they were happy to have us there. They did their job, but there weren’t a lot of smiles or helpful gestures of any kind. Beautiful lobby, but the rest of the building was very dated and in rough shape…great need of a makeover. Price was good, but in this case you kind of got what you paid for. The hotel restaurant and massage parlor were not bad. Over-all I had a rather “meh” feeling, and would most likely opt for a different place if we come to Kuching again (which we will most likely do).
Stayed 5 nights in Jul 2024

2/10 Terrible

Sherita

Stayed 7 nights in Jul 2024

6/10 Okay

Neil

Traveled with group
Liked: Cleanliness, staff & service
The staff were great however the hotel itself is dated and all furnishing are showing signs of wear and tear. The second elevator giving access to my room 614 was out of order for my 7 days stay.
Stayed 7 nights in Jun 2024

8/10 Good

Raymond

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style elegance. Rooms were a good size and comfortable. Very good value for cost.
Stayed 5 nights in Jun 2024

6/10 Okay

Elaine Rikan

Liked: Cleanliness, staff & service
Heart of the town
Stayed 4 nights in Mar 2024

8/10 Good

Ezsherlynn

Stayed 1 night in Jan 2024

2/10 Terrible

DYANA, Montegut

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel needs a renovation !
Stayed 3 nights in Jan 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Karen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Though the location was great the apartment suite room condition was in poor maintenance: the kitchen had minuscule appliances/serve-ware/cutleries; broken kitchen dish drying rack; water/leak-stain in the carpets in living room and dining room (one of the living room stain was even still wet when we arrived); in the main master bedroom there's a mold-stained ceiling leak above the sink; leaky water taps; mold/blacken corking in all the bathrooms/sinks; some non-working light bulbs etc. Generally not maintained.
Stayed 2 nights in Dec 2023

6/10 Okay

Kah Hock

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Former glory days gone by. Urgent repairs needed.
The hotel has seen glorious days but today it is a sad reminder of how not to run an establishment. Everything need a complete redo, though the quality of the finishing is good, like marble masonry. And solid furniture. Carpets, curtains, fixtures and aircon are all outdated and breaking down. Hope they can renovate this place soon.
Stayed 1 night in Dec 2023

4/10 Poor

Christine

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed with room condition
Lovely staff and lobby and great location. Unfortunately the hotel rooms are in dire need of an update . Ours had a very old , musty smell also . Unfortunately would not return because of the aged , stained rooms .
Stayed 5 nights in Dec 2023

8/10 Good

dennis

Liked: Cleanliness, staff & service
Close to everything
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
good location but dirty room
Aircon vent has a thick layer of dust and air of room smells musty. Room cleanliness in that sense leaves much to be desired
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Location ,location , location
As noted by others , unfortunately , a once, very majestic hotel ( is only 25yo ) is now very dated and in need of major refit. However , the rooms are large ,clean and the bed very comfortable ( if you like a firm bed ). Nothing else compatible for the location and price
Stayed 3 nights in Oct 2023

6/10 Okay

Liangying

Traveled with family
Liked: Staff & service, amenities
I think they need to remodel the room and floor and ceiling They r in the good location but be hotel environment looks s bad and dirty This is my first time stay here and the last time if they don’t improve the environment I can’t con back again I like the location here and the hotel workers r very friendly and nice If they could change will hav good business
Stayed 1 night in Sep 2023

4/10 Poor

Liangying

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room is too bad ,looks too old not maintain well, I suggest the hotel need to maintain more,looks not clean But the staffs in the hotel everyone is very good service That is what I like
Stayed 1 night in Sep 2023

6/10 Okay

Hafidz

Liked: Staff & service
Disliked: Property conditions & facilities
There was a leak from the roof. Water was dropping every other second. I was only there to stay one night. I chose not to use the wardrobe as I do not want me or my belongings to get wet.
Stayed 1 night in Aug 2023

6/10 Okay

Michelle

Convenient to visit museum
Stayed 3 nights in Aug 2023

8/10 Good

soon lin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it because of location and service .
Stayed 2 nights in Apr 2023

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and location
Stayed 6 nights in Apr 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service
Has a lot of colonial history attached to the building
Stayed 7 nights in Mar 2023

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy camper
Glad I chose this hotel because it was close to a shopping mall and close to a museum I wanted to visit. Room was clean, bed was comfortable, everything worked as it should and the staff were very friendly and helpful.
Lobby of the Merdeka
Stayed 4 nights in Jan 2023

10/10 Excellent

Rabiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable for my family trip, overall im satisfied with the accommodation. Please fix the shower.. Thats all.. Tqvm.. 😊😊😊
Stayed 2 nights in Jan 2023

2/10 Terrible

Cherie

Disliked: Amenities, property conditions & facilities

8/10 Good

Kee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need more attention to outdated decor and maintenance
Stayed 1 night in Sep 2022