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AC Hotel by Marriott Kuantan

4.0 star property

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Photo gallery for AC Hotel by Marriott Kuantan

Lounge
Lobby
In-room safe, desk, blackout drapes, soundproofing
Outdoor pool, pool umbrellas
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Gym
  • Pool
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Jalan Teluk Sisek, Kuantan, Pahang, 25000
  • Kuantan City Mall
    ‪18 min walk‬
  • East Coast Mall
    ‪20 min walk‬
  • Masjid Negeri
    ‪4 min drive‬
  • Kuantan (KUA-Sultan Haji Ahmad Shah)
    ‪30 min drive‬

Room options

View all photos for Premium Room, 1 Twin Bed

In-room safe, desk, blackout drapes, soundproofing

Premium Room, 1 Twin Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, soundproofing

Premium Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(5 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Twin Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 Twin Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Prime Deluxe King Room

In-room safe, desk, blackout drapes, soundproofing

Prime Deluxe King Room

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Premium Twin

In-room safe, desk, blackout drapes, soundproofing

Premium Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium King

In-room safe, desk, blackout drapes, soundproofing

Premium King

  • Sleeps 2
  • 1 King Bed

View all photos for Club Executive Deluxe King Room

In-room safe, desk, blackout drapes, soundproofing

Club Executive Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club Executive Deluxe Twin Room

In-room safe, desk, blackout drapes, soundproofing

Club Executive Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Prime Deluxe Twin Room

In-room safe, desk, blackout drapes, soundproofing

Prime Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

Similar properties

Exterior

Hyatt Regency Kuantan Resort

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (617)
The price is $112
per night
$123 total
includes taxes & fees
Feb 21 - Feb 22
Hyatt Regency Kuantan Resort

About this property

AC Hotel by Marriott Kuantan

4-star Kuantan hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and a business center. Housekeeping is available on request.
AC Hotel by Marriott Kuantan offers 215 air-conditioned accommodations with safes and complimentary bottled water. Accommodations are furnished with single sofa beds. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, AC Hotel by Marriott Kuantan provides an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. This 4-star property offers access to a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 11266 square feet (1047 square meters) include conference space. This business-friendly hotel also offers multilingual staff, a garden, and concierge services. Complimentary self parking is available on site.

AC Hotel by Marriott Kuantan is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
AC Hotel by Marriott Kuantan has a restaurant serving breakfast only.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 42 for adults and MYR 22 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • CAFE

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11,266 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 42 for adults and MYR 22 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

AC Hotel by Marriott Kuantan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 191 out of 457 reviews
Rating 8 - Good. 216 out of 457 reviews
Rating 6 - Okay. 32 out of 457 reviews
Rating 4 - Poor. 15 out of 457 reviews
Rating 2 - Terrible. 3 out of 457 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mel

Stayed 2 nights in Oct 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 2 nights in Sep 2024

6/10 Okay

Morene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located far from main attractions amd conveniences.
Stayed 2 nights in Sep 2024

8/10 Good

Anthea

Traveled with partner
Liked: Cleanliness, amenities
Everything would have been great except for the lack of and poor communication on the parking validation process. There was no prior communication on the validation process and we were told to simply swipe our credit card to get into the parking lot. At the reception desk, the man said not to worry because upon checking in, we were validated. He said when we check out, we would see that parking would be free as advertised. When we went out for dinner that night, we noticed that our credit card was charged at the parking gate. Upon returning, we talked to the same man and he again said we were already validated so there would be no charge. The next morning when we checked out, we talked to a different person at the reception desk. She explained that we had to get our card validated every time we exited the parking lot. Otherwise, there was an hourly charge and also a service fee assessed at the parking gate. We told her what the man said the night before; she apologized and said there was nothing she could do because he should have explained that we needed to validate again when we told him that we were heading out for dinner after we put away our luggage.
Stayed 1 night in Sep 2024

10/10 Excellent

Cam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Masaaki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for the business meeting. Every facility was good. It would be nicer if it is closer to downtown but it means location is relatively quiet.
Stayed 1 night in Aug 2024

8/10 Good

Philip Puay Koon, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 5 nights in Jun 2024

10/10 Excellent

Lisa Alizah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for weekend.
Great place to stay for the weekend. Friendly staff.. breakfast spread can be improved.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and foodcourt
Room was clean. Bed is very comfortable. The icing on the cake was the foodcourt behind the hotel, which made it more convenient.
Stayed 1 night in Jun 2024

8/10 Good

Sue Ting

Stayed 1 night in Jun 2024

10/10 Excellent

YI WEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was very well kept together and updated amenities. Family friendly with a great pool, not too big. The hotel itself was a little far from the Malls so it meant it wasn't as busy, but you have to take a taxi/Grab to get there since it's isolated.The staff was very welcoming and friendly.
Stayed 1 night in May 2024

10/10 Excellent

Yu Ching

Stayed 1 night in May 2024

10/10 Excellent

WAN KAM, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at AC Marriott Kuantan from 15/5 to 19/5/24. The front desk staff Jeff n his colleague from Myanmar Who served us when we chked in was friendly & helpful giving us a high floor n nice view room - a good start to our relaxed vacation. The rooms were clean n the bed was comfortable Our best experience was the service of Mr Sagir at the cafe where we had our daily breakfast. Mr Sagir, is an excellent worker who serves with a smile n has initiative. We saw how he was able to multitask getting coffee for guests n clearing used utensils for the guests. An excellent worker that needs to be rewarded n treasured. My wife n I really enjoyed our stay. We like to thank the hotel for making efforts to maintain the standards of The Marriott ‘Good Job’ 👍
Stayed 4 nights in May 2024

10/10 Excellent

Wee Kiang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Staff was friendly and accommodating to allow early checked in.
Stayed 2 nights in May 2024

10/10 Excellent

Sern Hui

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. But can improve with more TV channels.
Stayed 1 night in Mar 2024

8/10 Good

Johan

Stayed 1 night in Feb 2024

10/10 Excellent

Raja Ezral Shafril, Ampang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Feb 2024

8/10 Good

Chee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, modern hotel
A recently renovated hotel to a good international standard. The room had comfortable beds. Breakfast had a good choice of items, including freshly cooked eggs, although we were surprised that there was no brown bread or yoghurt.
Stayed 1 night in Feb 2024

8/10 Good

Najwa

Liked: Staff & service, property conditions & facilities
I like staying here for my work trip however my latest stay at AC Hotel is quite disappointing. the toilet had this terrible smell. Smell like cockroaches and the aircond is not functioning well hence it’s very hot inside the room. Other than that, the hotel is very good

10/10 Excellent

Radakrishnan

Stayed 2 nights in Dec 2023

8/10 Good

Sern Hui

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A frequent guest but of late the change of ownership has impacted the personal touch. TV channels has reduced and not family, especially kids, friendly (now only 6 TV channels - no cartoon, movies or chinese channels). Shower as usual, temperature can be ice cool and boiling hot within a min. Needs to step in/out at least 5 times in a min of shower. Breakfast buffer is ok. Not planning to return until the TV and shower improve.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kok choon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Nov 2023

10/10 Excellent

Muhammad Ilham bin Ahmad, Jenjarom

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best city hotel in Kuantan
Stayed 1 night in Nov 2023

10/10 Excellent

Komala, Petaling Jaya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2023