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Wyndham Garden Shahzan Fraser's Hill

3.0 star property

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Photo gallery for Wyndham Garden Shahzan Fraser's Hill

Breakfast, lunch, dinner served; international cuisine
Exterior
In-room safe, bed sheets, wheelchair access
Children's activities
Outdoor banquet area

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
$79
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Jalan Lady Guillemard, Raub, Pahang, 49000
  • Fraser's Hill Golf Club
    ‪2 min walk‬
  • Pine Tree Trail
    ‪17 min walk‬
  • Chiling Waterfalls

Room options

View all photos for Premium Single Room, 2 Twin Beds

Shower, bidet, towels, soap

Premium Single Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Shower, bidet, towels, soap

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Garden View

Shower, bidet, towels, soap

Room, 2 Twin Beds, Garden View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Balcony, Garden View

Shower, bidet, towels, soap

Room, 2 Twin Beds, Balcony, Garden View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Garden View

Shower, bidet, towels, soap

Room, 1 Queen Bed, Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Balcony, Garden View

Shower, bidet, towels, soap

Room, 1 Queen Bed, Balcony, Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Multiple Beds (Family)

Shower, bidet, towels, soap

Premium Room, Multiple Beds (Family)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Suite, Multiple Beds (Temenggong)

  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 2 Twin Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

Shower, bidet, towels, soap

Single Room, 2 Twin Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Golf View

Shower, bidet, towels, soap

Family Room, Multiple Beds, Golf View

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Royal Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Golf View

Shower, bidet, towels, soap

Room, 1 King Bed, Golf View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Golf View

Shower, bidet, towels, soap

Room, 2 Twin Beds, Golf View

  • Sleeps 2
  • 2 Twin Beds

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About this property

Wyndham Garden Shahzan Fraser's Hill

3-star Raub hotel steps from Fraser's Hill Golf Club
Along with a restaurant, this hotel has a business center and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Change of towels is available on request.
Wyndham Garden Shahzan Fraser's Hill offers 94 accommodations with safes and complimentary bottled water. Rooms open to balconies. 20-inch LCD televisions come with satellite channels. Bathrooms include showers and bidets. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center and 3 meeting rooms. This Raub hotel also offers barbecue grills, gift shops/newsstands, and a garden. Onsite self parking is complimentary.

Wyndham Garden Shahzan Fraser's Hill has designated areas for smoking.

Lela Manja Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Lela Manja Restaurant

Things to do

  • 9-hole adjacent golf course
  • Archery
  • Bicycle rentals
  • Playground

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property

Property is also known as

Shahzan Inn Fraser's Hill
Shahzan Inn Fraser Hill Bukit Fraser
Shahzan Fraser's Hill
Shahzan Fraser Hill Bukit Fraser
Shahzan Fraser Hill
Shahzan Inn Fraser`s Hill Hotel Bukit Fraser
Shahzan Inn Fraser Hill
Shahzan Inn Fraser's Hill
Wyndham Shahzan Fraser's Hill
Wyndham Garden Shahzan Fraser's Hill Raub
Wyndham Garden Shahzan Fraser's Hill Hotel
Wyndham Garden Shahzan Fraser's Hill Hotel Raub

Wyndham Garden Shahzan Fraser's Hill Reviews

Reviews

6.4
Rating 10 - Excellent. 17 out of 143 reviews
Rating 8 - Good. 37 out of 143 reviews
Rating 6 - Okay. 50 out of 143 reviews
Rating 4 - Poor. 26 out of 143 reviews
Rating 2 - Terrible. 13 out of 143 reviews

6.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

sandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

chris

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in May 2024

6/10 Okay

Ong

Stayed 1 night in Feb 2024

6/10 Okay

Richard

Traveled with family
Liked: Staff & service
Good overnight stay at Shahzan Inn at Bukit Fraser. Very convenient and nice restaurant for dinner and breakfast.
Stayed 1 night in Oct 2023

6/10 Okay

Richard Teo Koon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I like the location, walking distance to the town centre. Bed was firm and towels are clean. Food at restaurant is good, thanks to the Chinese chef. But the room needs a major renovation. Inadequate lighting, dusty windows, floor and balcony. No chair in my room. Table falling apart, toilet bathroom needs repair. No Wifi in room. It should be 2.5 stars not 3 stars.
Stayed 2 nights in Oct 2022

6/10 Okay

Juncong Jonathan, Singapore

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
There was a party going on and other guests were singing KTV till 12am. Could hear their singing from our room
Stayed 2 nights in Jan 2022

8/10 Good

Choon Wah

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We pay RM35 for two persons with twin sharing.It comes with a decent buffet breakfast.The hotel is quite old and it needs a facelift.It is the centre of most hiking trails.But for the price I paid for,I have nothing to complain about
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Saujatya

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good Service, Facilities are a bit run-down.

I have seen the condition deteriorating over the years. Understandably, the facilities are visibly affected due to the macro-economic conditions of the pandemic, especially Room Number 314. They seem to be trying hard to keep the lights on. Best wishes to them.
Stayed 2 nights in Dec 2020

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water supply and all plugs cannot be used. Room is super old.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 1 night in Jun 2020

10/10 Excellent

nasa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Dirty carpet
Stayed 1 night in Jan 2020

8/10 Good

Raja Shahrul Nizam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, amenities
There is a beautiful view. The place is really cool
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019

6/10 Okay

NIK NOR AZMAN

Traveled with group
Disliked: Cleanliness

Old hotel with seasoned facilities

The pillow and towel are a little bit smelly. A few things leftovers from previous customers were still in the drawers on both rooms that I rented! The carpet feel sticky. However the breakfast is good and the hotel situated at prime location.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
need to improve hotel facilities..
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
A very old and not well maintain hotel! Room with stale smell: from carpet, bed sheet and bed cushion! The room was not clean thoroughly, as dirt and stain can be easily found on floor, bed sheet, mosquito net...! There is a used towel hung behind the toilet's door and no toilet paper provided! Totally disappointed with this kind of hotel management!
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness
The room that we stayed was very poorly cleaned. It’s very dusty and I actually think it has not been cleaned in a long time. The toilet is horrible. It has dead moths and lizard droppings all over the floor. The shower was filthy. The room was not worth the price we paid. On the other hand, the breakfast spread was okay considering. They had a variety of food including cereals, nasi lemak, fried koey teow, bread butter pudding and salad. Please improve on the cleanliness of your room!
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is well located for birdwatching which was the reason for our trip. There is an excellent restaurant on site and ample parking.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

TAK LING

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience in Fraser Hills

1. Telephone system doesn't work 2. There is no air-condidtion inside the room but the electronic fan can be provided upon request, however, we don't know until we get this information from the tour guide 3. The power supply shutdown for half an hour in night time, and service center doesn't update us the status when the electricity can be resumed. 4. The electronic key system doesn't work, we ask for the replacement of the key, and reception keep saying that the key is valid. 5. We used their laundry service, but we have to get back the clothes by ourselves without delivering to the room. 6. We booked the room through hotels.com, but they cannot find the booking record when we checkin in the counter.
Stayed 2 nights in Jul 2019