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Residence Inn Cherating

3.0 star property

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Photo gallery for Residence Inn Cherating

Relax on the balcony with a view of the pool surrounded by palm trees.
Two single beds with matching headboards and a large flat-screen TV are featured in this stylish room, which also includes a seating area and large window.
Relax in comfort with a large bed, flat-screen TV, and a convenient desk area.
Guests can enjoy a meal at Paradise Cafe, where a casual atmosphere and social seating area await.
Traditional architecture meets cultural charm at the entrance, featuring a staircase, columns, and decorative ceiling panel.

Popular amenities

  • Hot Tub
  • Laundry
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Lot 826, Mukim Sungai Karang, Cherating, Pahang, 26080
  • Cherating River
    ‪14 min walk‬
  • Cherating Beach
    ‪19 min walk‬
  • Pantai Cherating
    ‪7 min drive‬
  • Kuantan (KUA-Sultan Haji Ahmad Shah)
    ‪61 min drive‬

Room options

View all photos for Executive Room, 2 Queen Beds (Deluxe)

Executive Room, 2 Queen Beds (Deluxe) | Minibar, desk, iron/ironing board, rollaway beds

Executive Room, 2 Queen Beds (Deluxe)

  • 409 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Minibar, desk, iron/ironing board, rollaway beds

Deluxe Room, 2 Queen Beds

  • 409 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One bedroom suite

One bedroom suite | Minibar, desk, iron/ironing board, rollaway beds

One bedroom suite

  • 689 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room 2 Single Beds

Minibar, desk, iron/ironing board, rollaway beds

Standard Room 2 Single Beds

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Residence Inn Cherating

3-star Cherating hotel with restaurant
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a hot tub, and coffee/tea in a common area.
Residence Inn Cherating offers 138 air-conditioned accommodations with minibars and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site.
In addition to a children's pool, Residence Inn Cherating provides an outdoor pool and a hot tub. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This business-friendly hotel also offers barbecue grills, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Residence Inn Cherating is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Paradise Cafe - This café specializes in local cuisine.
Palm Terrace - This restaurant serves dinner only.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 28 for adults and MYR 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palm Terrace
  • Paradise Cafe

Things to do

  • Children's pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 130.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 90.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 28.00 for adults and MYR 18.00 for children
  • Airport shuttle fee: MYR 120.00 per vehicle (one-way)
  • Late check-out fee: MYR 130.00 (subject to availability)
  • Rollaway bed fee: MYR 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Residence Inn Cherating
Residence Cherating
Residence Inn Cherating Hotel Cherating
Residence Inn Cherating Hotel
Residence Inn Cherating Cherating
Residence Inn Cherating Hotel Cherating

Residence Inn Cherating Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 64 out of 362 reviews
Rating 8 - Good. 157 out of 362 reviews
Rating 6 - Okay. 89 out of 362 reviews
Rating 4 - Poor. 38 out of 362 reviews
Rating 2 - Terrible. 14 out of 362 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Roslee

Business traveler
Liked: Staff & service
Stayed 1 night in Jan 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointed ☹️

✅ the pool ❌ the room is smelly, no one come to clean the room or at least collect the rubbish. ❌one if the tv channel not working,no voice, the staff said wait till other rooms complained about it,then the will look into it. ❌overpriced with below average services and room conditions.
Stayed 2 nights in Oct 2021

6/10 Okay

Goh

Business traveler
Disliked: Cleanliness, room comfort

Facepalm

The room 2219 smelled musty, the sheets did not change and there were stains. moldy ceilings. first time staying in a hotel like this. regular breakfast, nasi lemak and bread. which is ok is a strong shower. parking ok.
Mouldy ceiling
Mould
Mound
Stayed 1 night in Mar 2021

4/10 Poor

Izaha

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Menyedihkan

1)Aircond rosak..pukul 4pgi, ais jatuh dari aircond kena kaki anak..set mode dry pon bleh jadi ais..aircond mcm xpernah servis setahun. 2) Bilik kotor berdebu.. 3) kettle pon dah berkarat heating coil. 4) Xberbaloi dgn harga
Stayed 1 night in Jan 2021

8/10 Good

Danial Sharif

Traveled with group
Liked: Staff & service, room comfort

Worth it!

Awesome
Stayed 1 night in Jan 2021

2/10 Terrible

Kylie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

8/10 Good

Mohamad Zukiman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Fae, Kuala lumpur

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
No trash/plastic bag provided in both room and bathroom dustbin upon my stay
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2020

10/10 Excellent

Niza

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Mahamod

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Rosni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Stayed 1 night in Aug 2020

6/10 Okay

Badrul, Kuala lumpur

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Old wing building in very very sad condition. Old & smelly toilet, exhaust fan not working in the toilet resulted uncomfortable smell. Boring tv channel. Less power-point-plug inside the room. Hard for charging. Old AC and not working properly. No iron/iron board provided. Hot water working fine. Last two year staying at new wing we got no issues. Nice pool for adult & children.
Stayed 1 night in Aug 2020

10/10 Excellent

Guest, KL Malaysia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Comfortable stay...the new block is clean and generally spacious. Near to nearby beach & food staff...The facilities is decent.
Stayed 2 nights in Mar 2020

8/10 Good

Nur Aini Mastura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 family vacation

Spacious even with extra bed in it. We stayed in the standard connecting room. Breakfast was good. Kids really enjoyed themselves at the pool - kids and adult 1.2m
Stayed 2 nights in Mar 2020

8/10 Good

Azah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Azah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Short Vacay

Our twin sharing room is spotlessly clean & beds were comfy. Whereas the double bed queen room needed upgrading as its interior looked outdated and gloomy.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

Juhairi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2020

8/10 Good

Liany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Business traveler, Traveled with family
The swimming pool
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Oct 2019

4/10 Poor

HF

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we booked was very dirty. The aircond leaked and dust was everywhere. The bathroom was like a public toilet. I had to downgrade to another room only to get a better room and clean bathroom. They made the bed but my toddler can do it better. Not worth to pay RM300 for a big room but had to downgrade to get a cleaner room. Better to stay at nearby chalet instead.
Stayed 1 night in Oct 2019