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Hyatt Regency Kuantan Resort

5.0 star property

Choose dates to view prices

Photo gallery for Hyatt Regency Kuantan Resort

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Nightclub
On the beach, beach towels, beach volleyball, beach bar
Exterior
3 bars/lounges, poolside bar, beach bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Gym
  • Parking included
  • Room service

Explore the area

Map
Telok Chempedak, Kuantan, Pahang, 25050
  • Teluk Cempedak Beach
    ‪1 min walk‬
  • Taman Teruntum Mini Zoo
    ‪15 min walk‬
  • Gelora Park
    ‪5 min drive‬
  • Kuantan (KUA-Sultan Haji Ahmad Shah)
    ‪38 min drive‬

Room options

View all photos for Club Room, 2 Twin Beds, Sea View

Free minibar, in-room safe, desk, laptop workspace

Club Room, 2 Twin Beds, Sea View

  • 420 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | Free minibar, in-room safe, desk, laptop workspace

Family Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 732 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Presidential Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Free minibar, in-room safe, desk, laptop workspace

Club Room, 2 Twin Beds

  • 420 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Sea View

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Sea View

7.0 out of 10
Good
(2 reviews)
  • 366 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Sea View

Standard Room, 1 King Bed, Sea View | Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • 366 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Sea View

Free minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Sea View

  • 420 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)
  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Regency)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Regency)

  • 980 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Regency, Executive Suite

Free minibar, in-room safe, desk, laptop workspace

Regency, Executive Suite

  • 904 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(11 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Free minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • 420 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Hyatt Regency Kuantan Resort

Resort in Teluk Cempedak
At Hyatt Regency Kuantan Resort, spend the day on the beach where you can enjoy volleyball. Then return for a meal at one of the resort's 3 restaurants.
Hyatt Regency Kuantan Resort offers 301 air-conditioned accommodations with free minibar items and laptop-compatible safes. 43-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Kuantan resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Regency Kuantan Resort features 2 outdoor swimming pools, outdoor tennis courts, a health club, and a children's pool. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Wired and wireless Internet access is complimentary.

This resort offers access to a 24-hour business center, meeting rooms, and limo/town car service. This luxury resort also offers a nightclub, an arcade/game room, and gift shops/newsstands. Onsite self parking is complimentary.

Hyatt Regency Kuantan Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Kampung Restaurant - Overlooking the ocean, this restaurant specializes in Malaysian cuisine and serves breakfast, lunch, dinner, and light fare.
Italian Bistro - Overlooking the ocean and pool, this bistro specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
The Deli - Overlooking the pool, this delicatessen serves light fare only. Open daily.
Coals on the Beach - This beachfront restaurant specializes in local and international cuisine and serves dinner and light fare. Open select days.
Sampan Bar - This bar is located on the beach. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 24 for children
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Coals on the Beach
  • Italian Bistro
  • Kampung Restaurant
  • Sampan Bar
  • The Deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Free bicycle rentals
  • Golf
  • Nightclub

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1979
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between May 24 and June 7.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 115.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 24 for children
  • Rollaway bed fee: MYR 115.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a security system and window guards

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Hyatt Kuantan
Hyatt Kuantan Regency
Hyatt Regency Kuantan
Hyatt Regency Kuantan Resort
Hyatt Regency Resort Kuantan
Kuantan Hyatt Regency
Kuantan Hyatt Resort
Kuantan Regency
Kuantan Regency Hyatt
Regency Kuantan
Hyatt Regency Kuantan Hotel Kuantan
Hyatt Regency Kuantan
Hyatt Regency Kuantan Resort Resort
Hyatt Regency Kuantan Resort Kuantan
Hyatt Regency Kuantan Resort Resort Kuantan

Hyatt Regency Kuantan Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 305 out of 617 reviews
Rating 8 - Good. 214 out of 617 reviews
Rating 6 - Okay. 59 out of 617 reviews
Rating 4 - Poor. 27 out of 617 reviews
Rating 2 - Terrible. 12 out of 617 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hong Ngoc, Petaling Jaya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great location, just in front of a very nice beach. The room is quite clean but a bit dated. We could see some scratches on the wall and dirty areas under the sink. The room doesn’t have good sound proof as we can hear people walking, talking on the corridor and can hear sound from the next door room while staffs are cleaning the room. However, it was quiet at night so we can sleep well. Staffs are efficiency at the lobby and offer discount for breakfast which is nice. Breakfast was ok, many options with beach view. You can enjoy the stunning sunrise on the beach and walk along the beach in the early morning which was the best thing I enjoy at the resort. Overall, it was still a wonderful get away trip with Hyatt
Stayed 1 night in Oct 2024

10/10 Excellent

Lim

Traveled with family
Liked: Amenities
Property n room was cleanly maintained. However need some quick tweaking eg Tap column was loose n some furniture showed signs of damage. Food at breakfast buffet has good spread but lacks quality eg strawberry or smoked salmon or walnut or hazelnut. Staff service very good strong customer greetings n prompt service at the buffet areas. Overall can come again
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good vacation time. checking in was efficiently done by Fadzlina, staff at the reception and to compensate the room was not ready, the hotel gave us free dining while waiting. Not waiting that long though haha. Overall attentive staffs, it was the school holiday season, breakfast was full seating but they tried to accommodate everyone efficiently. Room had nice view of the ocean as i requested. Will come again to this hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist Fadzilah was very sweet and allowed us to check in early and though we booked for garden view ,she gave us a pool and sea view room. The breakfast on 18/9 was quite a disappointment, the salt shaker had no salt!!! The orange juice was watered down. Luckily we didn’t have to pay for it as the breakfast was delayed . The ala carte dinner at Kampung was sub standard. Check out was easy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best employee is Yanti. She took care of us very well specially arranged vegetarian meal for my wife at the club. She is a STAR employee of this hotel.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service
The airconditioning unit was on all the time, the temperature sensor must have been faulty.
Stayed 2 nights in Sep 2024

10/10 Excellent

Azmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up to staffs… so helpful & professional handling matters… good foods & welcomes us upon arrival…
Stayed 1 night in Sep 2024

10/10 Excellent

Khairul Azhar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Khairul Azhar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

lis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Colum, Banagher

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and wonderful place with excellent staff, Emma was so welcoming and advised us throughout our stay. Can’t wait for our trip next year.
Stayed 4 nights in Aug 2024

10/10 Excellent

Colum, Banagher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love the Kuantan Hyatt. The team are excellent. Thank you to Emma and all the team. We had the breakfast buffet every day, had Merdeka Dinner at the Coals restaurant by the beach. The boys loved both pools, particularly having a mocktail at the pool bar. Thank you, the rooms were up to date and modern.
Stayed 4 nights in Aug 2024

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suitable for family with young children
Beautiful hotel, room is spacious & comfortable. Fast food outlets. Mcdonald, KFC & starbucks are just within walking distance.
Stayed 1 night in Aug 2024

10/10 Excellent

Eugene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, food and charming location on the beach. Resort isn't overly large so it doesn't feel overcrowded. Extremely long drive from Singapore, but the routes are enjoyable. Kuantan airport isn't far for those opting to fly in. Will come back again in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark C

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Keiichiro

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicola

Liked: Property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Abbas, Watford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very helpful and kind, food is reasonably priced, beach access is amazing. Room was lovely. Slight downside: Showers were not hot enough and there was a little convincing we had to do on checkout that the taxes had been prepaid, otherwise a top top experience. Emma was really caring and went out of her way.
Stayed 4 nights in Jul 2024

8/10 Good

Fahed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#1 in Kuantan
Very good and nice hotel . It is in front of beach .
Stayed 2 nights in Jul 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service
Good and can easily be very good.
Very well located hotel for the beach. Reception staff are very welcoming and helpful. Nice rooms facing the sea with a great view. The only constructive criticism is that some of the hotel is tired, the sun loungers/beds especially on the beach need replacing. Wooden frames are not good and the cushions seem dirty. Also the sand area around them has lots of cigarette butts and bottle tops etc. Restaurant staff are nice if you can get their attention. Food is good and comes quickly once ordered. Should give discount to guests to incentivise them to eat in house…
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Could've done a little better.
Was a little disappointed with the services given, the staff weren't that friendly. It was a very old establishment with recently revamped rooms and facilities, and certain fixtures, and some furniture were dated. The breakfast spread was a little thin on choices, even less than the other bigger resort nearby in Kuantan. Maybe because it was rated as a 5-star hotel, my expectations were a little higher than average. The kids' playroom was utterly disappointing. It was so dim in the evening and was pretty rundown. The facilities were lacking, bean bags were dirty, and toys were broken. My kids even complained it was boring.
Stayed 2 nights in Jul 2024

10/10 Excellent

Zulhelmy

Stayed 2 nights in Jul 2024

10/10 Excellent

ZAHARUDIN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes - enviroment and cleanliness Dislikes - none
Stayed 1 night in Jul 2024

10/10 Excellent

Khairul Azhar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overcharge on my credit card
it was amazing stay for the 2 separate night. However, the hotel accidentally charge on my credit card a room charge where they should not since I have paid through this apps. The hotel staff take too long time to settle this dispute.
Stayed 1 night in Jun 2024