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Balai Serama Guesthouse

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Balai Serama Guesthouse

Exterior
Deluxe Room 2 Beds | Down comforters, desk, free cribs/infant beds, free WiFi
Garden
Exterior detail
View from property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
Kampung Padang, Taman Negara, Kuala Tembeling, 27000
  • Taman Negara National Park
    6 min drive
  • Taman Negara Tourist Information Center
    9 min drive
  • Pahang Club
    125 min drive
  • Taman Negara (SXT)
    9 min drive

Room options

View all photos for Deluxe Room 2 Beds

Down comforters, desk, free cribs/infant beds, free WiFi

Deluxe Room 2 Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Down comforters, desk, free cribs/infant beds, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Mutiara Taman Negara

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.1 out of 5, Very Good, (328)
The price is $156
per night
$170 total
includes taxes & fees
Jan 12 - Jan 13
Mutiara Taman Negara

About this property

Balai Serama Guesthouse

3-star Kuala Tembeling hotel with restaurant
Guests at this beach hotel will appreciate convenient onsite amenities such as an area shuttle and complimentary wireless internet access.
Balai Serama Guesthouse offers 9 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters. This Kuala Tembeling hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include showers and complimentary toiletries. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. A complimentary area shuttle within 4 kilometers is available for guests. This beach hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Balai Serama Guesthouse is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM. A hosted evening meal is available for a surcharge daily.
Balai Serama Guesthouse - Overlooking the garden, this restaurant specializes in Malaysian cuisine and serves breakfast and dinner.

Languages

Dutch, English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 4 km
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee

Restaurants on site

  • Balai Serama Guesthouse

Family friendly

  • Free area shuttle
  • Free crib

Conveniences

  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • On the riverwalk
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

Optional extras

  • Hosted evening meal: MYR 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Balai Serama Guesthouse Hotel Kuala Tahan
Balai Serama Guesthouse Hotel
Balai Serama Guesthouse Kuala Tahan
Balai Serama Guesthouse Hotel
Balai Serama Guesthouse Kuala Tembeling
Balai Serama Guesthouse Hotel Kuala Tembeling

Balai Serama Guesthouse Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 30 reviews" "
Rating 8 - Good. 10 out of 30 reviews" "
Rating 6 - Okay. 2 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

rafal

Stayed 1 night in Aug 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to the river. Room is comfortable for the price. Shuttle service to main Taman Negara attractions point is helpful.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great home cooked food and so tranquil. Absolutely lovely
Stayed 2 nights in May 2019

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pearl in the jungle
Great food Very nice people Very clean Super relaxing
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay when visiting Taman Negara
Great place to stay if you want to visit Taman Negara. The owner is very helpful and has a bunch of good ideas for trips for good prices. Great service. The location itself is very nice. Great rooms, great food as well. No wifi available, but who cares. Beds are a bit to hard for our taste. Apart from that, could not be better.
Stayed 2 nights in Feb 2019

8/10 Good

Milena

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location on the river next to the jungle
We had a lovely 2 nightstay in this welcoming guesthouse. It is an idyllic location on the river and close to the National Park for jungle walks and river trips. Excellent home cooked evening meal and a more than adequate breakfast.
Stayed 2 nights in Feb 2018

8/10 Good

Mikael

Stayed 2 nights in Apr 2024

8/10 Good

Dominik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne, familiäre Unterkunft am Nationalpark!
Stayed 2 nights in Feb 2024

10/10 Excellent

Luuk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming hosts, rooms were very clean, food was good and the location was beautiful
Stayed 2 nights in Feb 2024

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice guesthome at the water, clean rooms, organized a nice Tour from the hotel to the jungle. Breakfast and diner are ok. Friendly. Beds too hard for our liking. No WiFi allthough displayed that there is. Overall a good stay
Stayed 2 nights in Sep 2023

8/10 Good

Guus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima accommodatie in een prachtige omgeving.
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveler

Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer gastvrij ontvangen. Kamers zijn schoon en goed verzorgd. Het ontbijt en avond eten was lekker en goed verzorgd.
Stayed 2 nights in Mar 2020

8/10 Good

Cor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
heerlijke uitvalsbasis
een fijne uitvalsbasis om de schitterende jungle te ontdekken. De verzorging is prima en ze zijn je graag van dienst met alles. Het avondeten is inclusief en smaakt prima. Doe vooral de boottocht op de rivier: 8,5 km varen de jungle in. Marja regelt het graag voor je
Stayed 2 nights in Mar 2020

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil, très bonne guesthouse, bon repas
Stayed 2 nights in Feb 2020

8/10 Good

Goncalo

Liked: Cleanliness, property conditions & facilities, room comfort
Estadia positiva num local fantástico! Bem limpo, muito agradável e com boas refeições. Os transfers para Taman Negara foram fundamentais! Como pontos menores houve o facto de não haver internet durante a estadia. A simpatia da gerente também é um ponto a melhorar.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convivialité et gentillesse
Séjour plus que parfait et les repas excellents je le recommande
Stayed 3 nights in Sep 2019

6/10 Okay

Franck

Liked: Cleanliness, property conditions & facilities, room comfort
J'y reviendrai pas. ..
Mauvaise odeur dans la chambre de mes filles. Pour dormir faut choisir entre chaleur ou bruit de la climatisation. Pas de wifi. Ambiance froide manque de décontraction. Par contre nous ont transporte gratuitement de l'hôtel au centre. Repas correct manque de dessert fruit...
Stayed 3 nights in Jul 2019

6/10 Okay

Franck

Liked: Cleanliness, property conditions & facilities, room comfort
J'y reviendrai pas. ..
Mauvaise odeur dans la chambre de mes filles. Pour dormir faut choisir entre chaleur ou bruit de la climatisation. Pas de wifi. Ambiance froide manque de décontraction. Par contre nous ont transporte gratuitement de l'hôtel au centre. Repas correct manque de dessert fruit...
Stayed 3 nights in Jul 2019