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W Kuala Lumpur

5.0 star property

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Photo gallery for W Kuala Lumpur

Outdoor pool, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas
Creator video
Suite, 1 King Bed, Non Smoking, Terrace | 1 bedroom, minibar, in-room safe, desk
Suite, 1 King Bed, Non Smoking, Terrace | Living area | 43-inch LED TV with satellite channels, TV
Suite, 1 King Bed, Non Smoking, Terrace | Living room | 43-inch LED TV with satellite channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, 50450
  • Petronas Twin Towers
    ‪2 min walk‬
  • KLCC Park
    ‪5 min walk‬
  • Pavilion Kuala Lumpur
    ‪14 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner | 1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Corner

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Studio, 1 King Bed, Non Smoking

  • 990 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 1130 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Balcony

  • 1884 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 452 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Tower (View)

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Tower (View)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Tower (View)

1 bedroom, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Tower (View)

  • 452 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Tower (View)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Tower (View)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Terrace

Suite, 1 King Bed, Non Smoking, Terrace | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Terrace

  • 5597 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

W Kuala Lumpur

5-star hotel in Kuala Lumpur City Centre
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar. Housekeeping is available on request.
W Kuala Lumpur offers 150 air-conditioned accommodations with minibars and espresso makers. 43-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWAY has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, W Kuala Lumpur features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 10979 square feet (1020 square meters) include a conference center. This Art Deco hotel also offers a 24-hour fitness center, spa services, and a terrace.

W Kuala Lumpur is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
FLOCK - This restaurant serves breakfast, lunch, and dinner.
YEN - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
WET Deck - This bar is located by the pool. Open daily.
WOOBAR - Onsite cocktail bar. Open daily.
24-hour room service is available.

Languages

Bosnian, Chinese (Cantonese), Chinese (Mandarin), Croatian, Dutch, English, Filipino, French, German, Hindi, Japanese, Korean, Malay, Portuguese, Serbian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: MYR 137.80 for adults and MYR 68.90 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • FLOCK
  • WET Deck
  • WOOBAR
  • YEN

Things to do

  • 24-hour gym
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (10,979 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 23 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 26 2025 to June 30 2025 (dates subject to change):
  • One of the dining venues
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MYR 137.8 for adults and MYR 68.9 for children
  • Rollaway bed fee: MYR 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Hotel W Kuala Lumpur
W Kuala Lumpur Hotel
W Kuala Lumpur Kuala Lumpur
W Kuala Lumpur Hotel Kuala Lumpur

W Kuala Lumpur Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 266 out of 352 reviews
Rating 8 - Good. 51 out of 352 reviews
Rating 6 - Okay. 15 out of 352 reviews
Rating 4 - Poor. 10 out of 352 reviews
Rating 2 - Terrible. 10 out of 352 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s not the grandest of entrances to a 5 star hotel, but when you get up to the 8 floor reception I have to say everything is fantastic The rooms are fab, bed and pillows so comfortable The service by the staff is as good as anywhere I’ve been Great pool area with fab views of the towers
Stayed 6 nights in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

4/10 Poor

Elisa

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff not well trained on customer experience
Stayed 1 night in Feb 2025

4/10 Poor

Erika

Stayed 2 nights in Dec 2024

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in the city.

Amazing staff. Helped me with my anniversary plans. Best hotel in Kuala Lumpur.
Stayed 2 nights in Jan 2025

10/10 Excellent

mackenzie

Stayed 1 night in Oct 2024

10/10 Excellent

Abdulrazaq

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Saad Ayaz

Stayed 3 nights in Sep 2024

10/10 Excellent

ubedraheem

Stayed 2 nights in Oct 2024

8/10 Good

Gulrays Shafi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

MANISH

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful nd clean place friendly staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Nailisha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, from front desk to the waiting staff to housekeeping, everyone was just so approachable, helpful and KIND! We will miss this beautiful hotel and the wonderful people we came across during our stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

andrew

Stayed 2 nights in Jul 2024

8/10 Good

Yanhua

Business traveler
Liked: Staff & service
Compare to other 5 star hotels, the quality of the room is not at level of 5 star suppose to use for that price
Stayed 2 nights in Jun 2024

10/10 Excellent

Tan Siong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room well kept
Stayed 2 nights in Jun 2024

8/10 Good

Angeline, Ithaca

Stayed 3 nights in Jun 2024

2/10 Terrible

Erlinda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Love the design, the deco, the Wet deck, and the location. Wish I could stay a few more ights but can't afford it. 😊
Stayed 2 nights in Apr 2024

10/10 Excellent

claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 2 nights in Apr 2024

10/10 Excellent

Alexia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every aspect of hotel; room, amenities, staff friendliness, location, hotel pool area.
Stayed 3 nights in Mar 2024

8/10 Good

owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Fantastic stay! Everything is great. Will be back. It’s worth getting a room with the tower view.
Stayed 2 nights in Feb 2024