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Mercure Kuala Lumpur Glenmarie

4.0 star property

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Photo gallery for Mercure Kuala Lumpur Glenmarie

Exterior
Exterior
1 bedroom, in-room safe, blackout drapes, soundproofing
Exterior
Superior Room, 1 Double Bed | Living area | 55-inch TV with satellite channels, books

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
Jalan Kontraktor U1/14, Seksyen U1, Shah Alam, Selangor, 40150
  • AEON MALL Shah Alam
    ‪5 min drive‬
  • Glenmarie Golf and Country Club
    ‪6 min drive‬
  • Shah Alam Stadium
    ‪7 min drive‬
  • Subang (SZB-Sultan Abdul Aziz Shah)
    ‪25 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Executive Level

Superior Room, 1 Double Bed, Executive Level | 1 bedroom, in-room safe, blackout drapes, soundproofing

Superior Room, 1 Double Bed, Executive Level

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | 1 bedroom, in-room safe, blackout drapes, soundproofing

Superior Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, in-room safe, blackout drapes, soundproofing

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | 1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed | 1 bedroom, in-room safe, blackout drapes, soundproofing

Executive Suite, 1 Double Bed

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Bathroom | Eco-friendly toiletries, hair dryer, bidet, towels

Deluxe Room, 2 Twin Beds

  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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Lobby

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4.7 out of 5, Exceptional, (121)
The price is $79
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$88 total
includes taxes & fees
Feb 22 - Feb 23
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About this property

Mercure Kuala Lumpur Glenmarie

4-star Shah Alam hotel close to Shah Alam Stadium
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and coffee/tea in a common area.
Air-conditioned accommodations at Mercure Kuala Lumpur Glenmarie offer safes and complimentary bottled water. Satellite television is provided.

Bathrooms include bidets and complimentary toiletries. This Shah Alam hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

In addition to a children's pool, Mercure Kuala Lumpur Glenmarie provides an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, 5 meeting rooms, and coworking spaces. Event facilities measuring 3444 square feet (320 square meters) include conference space. This Shah Alam hotel also offers coffee/tea in a common area, concierge services, and dry cleaning/laundry services. Complimentary covered self parking is available on site.

Mercure Kuala Lumpur Glenmarie is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Mercure Kuala Lumpur Glenmarie has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 55 to 55 for adults and MYR 25 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Books
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's games
  • Children's pool
  • Free crib
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3,444 square feet of conference space
  • 5 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Lever door handles
  • Phone accessibility kit
  • Raised toilet seat
  • Sign language-capable staff
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 55 to 55 for adults, and MYR 25 to 25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Utropolis Suites Homestay Shah Alam
Utropolis Suites Homestay Apartment Shah Alam
Utropolis Suites Homestay Apartment
Utropolis Suites Homestay Shah Alam
Apartment Utropolis Suites Homestay Shah Alam
Shah Alam Utropolis Suites Homestay Apartment
Apartment Utropolis Suites Homestay
Utropolis Suites Homestay
Utropolis Suites Homestay
Mercure Kuala Lumpur Glenmarie Hotel
Mercure Kuala Lumpur Glenmarie Shah Alam
Mercure Kuala Lumpur Glenmarie Hotel Shah Alam
Mercure Kuala Lumpur Glenmarie (Opening November 2021)
Mercure Kuala Lumpur Glenmarie (Opening September 2021)

Mercure Kuala Lumpur Glenmarie Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 37 out of 65 reviews
Rating 8 - Good. 16 out of 65 reviews
Rating 6 - Okay. 8 out of 65 reviews
Rating 4 - Poor. 1 out of 65 reviews
Rating 2 - Terrible. 3 out of 65 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

YUNUS BIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is far form the city.
Stayed 5 nights in Oct 2024

6/10 Okay

Kabi

Stayed 2 nights in Oct 2024

2/10 Terrible

ho leung andy

Stayed 5 nights in Jun 2024

8/10 Good

Majidah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had trouble to connect to the internet. Called the front desk and said the manager would assist me but the manager didn’t appear till the day I checked out. At last, my husband helped me out. Iron and iron board are by request. Overall, it was a good stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

NOOR ZAKIYAH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good hospitality..second time stay in this hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Azman

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing property, clean and staff were super friendly :)
Stayed 4 nights in Aug 2024

10/10 Excellent

NOOR ZAKIYAH

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not that bad for those requires a stay in the area
had a 5 nights stay and it was nice :) (+) breakfast spread was good, hotels provide affordable lunch buffet and some dinner options. room generally clean with comfy bed & pillow, theres a very cute kampong boy artwork too. staff service are friendly. walking distance to nearby mamak stall and small shops. (ok-ok) sunway pyramid is about 10 mins drive, nearest airport would be subang. it would be better if they can vacuum some dust off the floor carpet thorougly. (-) location is still developing. therefore, not that good -lack of accessibility coz the only way in and out from the hotel area is either driving or taking a Grab ride. far from city centre and KLIA.
Stayed 5 nights in May 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

JK

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 2 nights in Apr 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed in
Stayed 1 night in Feb 2024

4/10 Poor

YeeVonne

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Let's see. We started staying in this hotel not due to location but the reputation they had as a Accor brand. We found this 2 years ago while booking for a company trip and we were impressed with their service and the rooms. They staff was polite, and quick thinking. We have stayed a couple more times after that. Today during check in I must say we were totally disappointed with the service. From the front counter to the supervisor to the Director of Sales who did not call me back. Even after promising. I do not know if I will want to stay here again.

8/10 Good

Sharifah Naqibah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 night. Overall it was okay except there was issue with the aircon. It took 30 nearly 1hr to send the electrician guy up to fix the issue. The toilet has no locks. So it's a little not toddler friendly cause they will just open the door while you're trying to shower or your toilets. Other than that, the room is cozy and nice.
Stayed 1 night in Dec 2023

10/10 Excellent

YeeVonne, Melaka Tengah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and service was awesome. Only one thing that kinda annoyed me which was the water that leaked out of the shower. Other than that we give 5 star.
Stayed 2 nights in Dec 2023

10/10 Excellent

niyok

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Chuah

Liked: Cleanliness, staff & service, amenities
Everything was ok until the check in....the door was faulty and the manager told the staff to use force to push the door....all you cqn do is just offer a next room immediately? Can't you. Poor junior staff gotta just follow her leader's instruction? What hospitality is that?
Stayed 3 nights in Dec 2023

10/10 Excellent

Teng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Chuah

Stayed 3 nights in Sep 2023

8/10 Good

Tan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Quiet
Clean and quiet to stay, good for business when you need to quite place to rest.
Stayed 2 nights in Mar 2023

10/10 Excellent

Muhammad Taufiq

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money. Calm area over the weekend
Stayed 2 nights in Feb 2023

6/10 Okay

Shi Hui Amelyn

Traveled with family
The staff were friendly but it would be good if there could be at least one English speaking staff on duty at all times. The room was clean and neat but there was a baby cockroach seen running around the room. The toilet and facilities were well thought, except that there were no hooks or ledges to place our clothes when showering. Especially in a double bedded room, hooks or ledges should be made available in the shower area so that people can put on clothes in the shower area after showering.

10/10 Excellent

WONG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4.5 to 5 Stars hotel
Well kept room, clean, comfortable bed and pillow. Hotel surroundings is quiet. Staff is polite. Food outlets is limited. Malay food, korean, Texas Chicken and Cafe, Grocery store is nearby. Walking distance is 5min.
Stayed 1 night in Dec 2022

8/10 Good

Wee Kang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staffs very friendly and kindness for answering all question from me. Cleanliness quite ok but only the toilet basin had some smell, maybe need adding some deodorant.
Stayed 1 night in Nov 2022

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slight issue at check in, but staff was polite and apologetic. Location was suitable for me as I have a business meeting around the area. Slightly disappointed that the room listed as having a balcony but there isn't any
Stayed 1 night in Sep 2022