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The Pearl Kuala Lumpur

4.0 star property

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Pearl Deluxe Studio | In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool
Front of property
Hallway
2 restaurants, breakfast, lunch served; local and international cuisine

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Batu 5 Jalan Klang Lama, Kuala Lumpur, Wilayah Persekutuan, 58000
  • Bukit Jalil National Stadium
    ‪6 min drive‬
  • Mid Valley Megamall
    ‪6 min drive‬
  • Kuala Lumpur Sentral
    ‪8 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪42 min drive‬

Room options

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About this property

The Pearl Kuala Lumpur

4-star Kuala Lumpur hotel, connected to a shopping center in Taman United
This smoke-free hotel features 2 restaurants, an outdoor pool, and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a children's pool, and concierge services.
The Pearl Kuala Lumpur offers 555 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and slippers. 50-inch LCD televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Public areas are equipped with complimentary wireless Internet access. The Pearl Kuala Lumpur features an outdoor pool and a children's pool. 14 meeting rooms are available. This Kuala Lumpur hotel also offers multilingual staff, gift shops/newsstands, and concierge services.

The Pearl Kuala Lumpur is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Executive Lounge - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available. Reservations are required.
Cafe 5 - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: MYR 35 for adults and MYR 25 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Cafe 5
  • Executive Lounge

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 14 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Slippers

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately MYR 35 for adults and MYR 25 for children
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Pearl International
International Pearl Hotel
Pearl Hotel International
Pearl International
Pearl International Hotel
Pearl International Hotel Kuala Lumpur
Pearl International Kuala Lumpur
Pearl Kuala Lumpur Hotel
Pearl Kuala Lumpur
The Pearl Kuala Lumpur Hotel
The Pearl Kuala Lumpur Kuala Lumpur
The Pearl Kuala Lumpur Hotel Kuala Lumpur

The Pearl Kuala Lumpur Reviews

Reviews

6.6
Rating 10 - Excellent. 19 out of 153 reviews
Rating 8 - Good. 47 out of 153 reviews
Rating 6 - Okay. 55 out of 153 reviews
Rating 4 - Poor. 19 out of 153 reviews
Rating 2 - Terrible. 13 out of 153 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

B

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

Willy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sanitation is a problem. We found two cockroaches in the room - one in the bathroom and one crawling on the bed when we are sleeping. There are ants on the table as well.
Stayed 1 night in Jul 2024

4/10 Poor

NG

Traveled with group
Disliked: Property conditions & facilities

Please revamp and purchase new towels.

Other than spacious, i think the hotel got to renovate; the toilets are so chipped, iron railings loose, towels grey, bedsheets smells. It is more like a motel than hotel.
Stayed 2 nights in Mar 2023

4/10 Poor

Ali

Stayed 2 nights in Nov 2022

8/10 Good

Tan Phaik

Stayed 1 night in Nov 2022

10/10 Excellent

MARILYNE

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place! The room is spacious, and the bathroom is very nice. They served good /varieties for breakfast buffet. We stay for business purposes, the place is located on the busy main road of Klang Lama, close to shopping mall (midvalley) but it is okay since we did not drive.. overall, good hotel and would come again
Stayed 2 nights in Jun 2022

6/10 Okay

Jazzie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2021

6/10 Okay

PM, Australia

Traveled with partner
Location is great with shopping and food within close proximity. We requested that two items in the room be attended to. locked Safe and toilet issue nothing was done.
Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 10 nights in Jan 2020

8/10 Good

Sk

Traveled with family
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Although the hotel's staff were friendly and helpful, its cleanliness and general physical condition left much to be desired. Upon checking into the room, a used cotton bud was found atop the television set, and a layer of dust on the switchboard behind the beds. Housekeeping next morning also missed a tiny (albeit noticeable) ball of thread in the middle of the room. The level of regard shown for cleanliness in this place was therefore, tellingly poor. What's worse was the cafe at which breakfast was served. There, certain corners were littered with food scraps and many tables were left uncleared in spite of available wait staff being nearby (specifically on 24 Nov 2019). A rat was also seen scurrying into the kitchen from the dining area (and back!) on one of the mornings, triggering a somewhat tepid explanation from one of the staff: the rat might have been stirred up by the ongoing renovation works around the hotel. I had fond memories from 20 years back staying at The Pearl, but am sorely disappointed at the sorry state the hotel has fallen into. The Management ought to seriously examine how a once-gleaning establishment has become no better than a roadside motel, and take steps to clean up the hotel, and its act.
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveler

Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The locality is near to express way and it is easy to get there and get out of KL. The hotel is surrounded with many eatery. The only set back is that it does not have big shopping centre around and need to travel a distance downtown.
Stayed 2 nights in Jul 2019

6/10 Okay

Premila, Sg

Liked: Cleanliness, staff & service

Ok

Once again the hot water wasn't working well. Water was lukewarm and early morning there was no hotwater. I always stay there because they have a bathtub in their rooms but after staying twice in 2 weeks, quite disappointed. Wont be staying there again next week.
Stayed 1 night in Jun 2019

8/10 Good

Premila, Sg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Preferred hotel in kl always

The hot water wasn't hot at all. Other than that was ok
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Liked: Staff & service

Comfortable stay for the price paid

Proximity to food and shops . Walking distance to my office . Amenities is average . Toiletries and towel are of inferior quality Service is good though
Stayed 1 night in Jan 2019

2/10 Terrible

Jason, Leschenault, WA

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Just about the worst place I have ever stayed. The room in the photo on the left has always been the room I expected as it was the the one always shown to me. The room I was give was nothing at all like was I was let to believe I was getting. The breakfast food was of poor quality and no variety the same food every day to the point where I had to complain about the food quality and presentation. Access to the executive club was OK if you got there at least 30min before closing as every day it was packed up 20mn before they shut.
Stayed 8 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2018

6/10 Okay

Kong Wah

Liked: Staff & service, room comfort
Breakfast not that good.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2018

8/10 Good

Tuong Ngie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018