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Sunway Putra Hotel Kuala Lumpur

5.0 star property

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Photo gallery for Sunway Putra Hotel Kuala Lumpur

Terrace/patio
Lounge
Classic Premier Suite | 1 bedroom, in-room safe, individually furnished, desk
Lobby
Deluxe Classic Balcony | 1 bedroom, in-room safe, individually furnished, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Gym

Explore the area

Map
100 Jalan Putra, Kuala Lumpur, 50350
  • World Trade Centre Kuala Lumpur
    ‪3 min walk‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Suria KLCC Shopping Centre
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪53 min drive‬

Room options

View all photos for Superior Room

1 bedroom, in-room safe, individually furnished, desk

Superior Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, individually furnished, desk

Deluxe Room

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Family Room

Deluxe Family Room | 1 bedroom, in-room safe, individually furnished, desk

Deluxe Family Room

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Classic Balcony

Deluxe Classic Balcony | 1 bedroom, in-room safe, individually furnished, desk

Deluxe Classic Balcony

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Classic Suite

Classic Suite | 1 bedroom, in-room safe, individually furnished, desk

Classic Suite

  • 775 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | 1 bedroom, in-room safe, individually furnished, desk

Premier Suite

  • 1227 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, in-room safe, individually furnished, desk

Executive Suite

  • 775 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Sunway Putra Hotel Kuala Lumpur

5-star Kuala Lumpur hotel, connected to a shopping center in Chow Kit
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Sunway Putra Hotel Kuala Lumpur offers 650 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. 42-inch LCD televisions come with satellite channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Sunway Putra Hotel Kuala Lumpur provides an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to meeting rooms and limo/town car service. This luxury hotel also offers a rooftop terrace, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Sunway Putra Hotel Kuala Lumpur has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Coffee House - This restaurant specializes in international cuisine. A children's menu is available.
Atrium Lounge - This bar serves light fare only. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: MYR 75 for adults and MYR 37.50 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Atrium Lounge
  • Coffee House

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • Elevator (48 inch wide door)

More

  • 33 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 162.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 200.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately MYR 75 for adults and MYR 37.50 for children
  • Rollaway bed fee: MYR 162.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Putra Sunway
Hotel Sunway
Hotel Sunway Putra
Putra Hotel
Putra Sunway
Putra Sunway Hotel
Sunway Hotel
Sunway Putra
Sunway Putra Hotel
Legend Hotel Kuala Lumpur
Legend Kuala Lumpur
Sunway Putra Hotel Kuala Lumpur
Sunway Putra Kuala Lumpur

Sunway Putra Hotel Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 481 out of 1001 reviews
Rating 8 - Good. 359 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Geovannie

Stayed 5 nights in Feb 2025

10/10 Excellent

Bibi

Traveled with family
Liked: Amenities
Love the environment, food and the service of the staff. Thank you all!
Stayed 8 nights in Feb 2025

6/10 Okay

Mirza, Great Falls

Traveled with partner
Liked: Cleanliness, staff & service
Overall the property quality and maintenance is average. Some mold in the shower, room design very simple, water drains very slow from shower and sink. The hotel offers a good value and some of the best Pakistani barbecue restaurants are nearby in a cluster that gets busy. Metro is a 2-3 minutes walk away. I would stay here again, but the hotel should address maintenance and quality issues
Stayed 5 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Yong Hsiang

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Feb 2025

4/10 Poor

Manoj

Traveled with partner
Disliked: Staff & service
Breakfast area is a chaotic site after 9am, the staff in the breakfast area are unhelpful and not bothered. The food variety is plenty but freshness, taste and flavour is missing. You go to egg and dosa station to ask for fresh dosa or omelette they point you to the pile that they had already made. The puris and roti are cold and hard to eat, requests for fresh were just ignored. Front desk is always chaotic. The concierge desk is the most helpful and welcoming. difficult to find any management who is looking after the quality of service. Not a 5 star property. Cancelled the next booking and moved to a better hotel in the same area
Stayed 3 nights in Feb 2025

6/10 Okay

Carole

Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Yash, Birmingham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had an excellent time in Kuala Lumpur. Hotel staff were very friendly; especially shout out for Shervin, Akmal and Habibuz Jakir. They gone extra mile to make our staff comfortable. My only issue was noise from lifts shaft. I explained to staff and they changed our room from 2601 to 1816. But in this room we were disturbed by noise from the trains every 3 minutes. My only suggestion to improve experience is the Rooms should to be sound proof otherwise it an excellent hotel with nice location and all the amenities near by especially shopping experience.
Stayed 7 nights in Jan 2025

8/10 Good

Lionel

Traveled with partner
Liked: Cleanliness, staff & service
Good parking space, easy for 4x4. Nice mall just below. It is a nice hotel but we need to see the effort by management to make it luxury
Stayed 2 nights in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, convenient location, close to public transport and shopping mall, clean rooms, well-maintained gym and swimming pool. But the aircon is fixed at very cold all the time, even when its turned off.
Stayed 2 nights in Nov 2024

6/10 Okay

Sai-Ming

Liked: Staff & service
I like the staffs are friendly I don’t like is the bed sheets has two large stains and the bath towel has some stains too
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we weren't well during our visit, the hotel and staff were excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Sergey

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a suite, and the rooms were in an excellent condition and comfortable. The breakfast was high quality, we normally ate enough to last us until evening. The staff was exceptionally polite and helpful. There was a 4-floor mall below the hotel if you need anything for your trip. We were there for a conference at the Trade Center, which is easily accessible from the hotel. To go to the city center you need a Grab app to ride in cars (similar to Uber, costs about $5 to go to the city center, about $10-20 to go outside the city) or learn how to you the extensive public transportation - the metro station is right at the exit of the hotel. On the whole, a very nice experience.
Stayed 10 nights in Sep 2024

8/10 Good

Badr

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Omar, Langkawi

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Understand as your property is under some refurbishment project. Nonetheless, guest experiences shouldn’t be neglected. Luggage was wrongly delivered to me (not belong to me) broken Iron and stain mark on the ironboard placed in the room. I have to call 2 times to get my call to be attended for the iron to be changed. When I advised the service crew to check the guest supply thoroughly, he just said we have 600 rooms, then you should know better. Surprise me… Breakfast spread is good and the morning Apple Oats is great and delicious. But, service need to be improved. I have to round the restaurant more then 3 times before the service crew approached me and offer an assistance to get a table. Whereby this shld be tackle on welcoming and checking at Entrance. 3 staff there, but just greet and ask my room number for clarification if I am entitle for breakfast or not. Room is huge and very comfort and ESG are complied. Bathroom is great and clean and the bath amenities is fresh and well arranged. I like the pillow as really lock my sleep well. I have a quality sleep. Well done.
Stayed 1 night in Jul 2024

10/10 Excellent

Ghassan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Iulia, Rugby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Complimentary parking, easy walk from here to center and easy access to metro. Breakfast was a multitude of cuisines and we had fun every morning mixing and matching items. Rooms were spacious and air conditioned.
Stayed 3 nights in Jun 2024

6/10 Okay

Mohammad Farihan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel doors vibrate whenever someone else shuts their door—even the wardrobe shakes.
Stayed 2 nights in Jun 2024

10/10 Excellent

TEH

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Syed

Business traveler
Liked: Cleanliness, amenities
Large room Good locations Reasonable price Has a direct access to a food court and mall
Stayed 4 nights in May 2024

6/10 Okay

NICK

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Eman

Traveled with group
Liked: Cleanliness
Upon checking in, the receptionist neglected to inform me about the need for a $400 deposit on my credit card, in addition to the cash payment for my stay after he collected the money first. All he was care about is to collect money and he didn’t give me any information about the hotel It wasn’t until I asked about hotel facilities that I was made aware of this requirement. Now, after checking out, I’m still waiting for the refund, which they say will take two weeks.
Stayed 4 nights in May 2024

10/10 Excellent

Nazirin

Stayed 5 nights in Apr 2024