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Royale Chulan Kuala Lumpur

5.0 star property

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Photo gallery for Royale Chulan Kuala Lumpur

Property grounds
Creator video
Lobby
Dining
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Parking available
  • Spa

Explore the area

Map
No. 5 Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, 50450
  • Pavilion Kuala Lumpur
    ‪5 min walk‬
  • KLCC Park
    ‪9 min walk‬
  • Petronas Twin Towers
    ‪15 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪49 min drive‬

Room options

View all photos for Studio Twin

Studio Twin | Minibar, in-room safe, desk, laptop workspace

Studio Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin

Minibar, in-room safe, desk, laptop workspace

Superior Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Royale Club Twin

Royale Club Twin | Minibar, in-room safe, desk, laptop workspace

Royale Club Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, laptop workspace

Premier Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Studio King

Studio King | Minibar, in-room safe, desk, laptop workspace

Studio King

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | LCD TV

Apartment, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin

Minibar, in-room safe, desk, laptop workspace

Premier Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier King

Premier King | Minibar, in-room safe, desk, laptop workspace

Premier King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Minibar, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Minibar, in-room safe, desk, laptop workspace

Superior King

  • Sleeps 2
  • 1 King Bed

View all photos for Royale Club King

Minibar, in-room safe, desk, laptop workspace

Royale Club King

  • Sleeps 2
  • 1 King Bed

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About this property

Royale Chulan Kuala Lumpur

5-star hotel in Kuala Lumpur City Centre
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a poolside bar, and a hot tub are onsite. Change of towels is available on request.
Royale Chulan Kuala Lumpur offers 402 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Telaga Bunga Spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Royale Chulan Kuala Lumpur features an outdoor pool and a health club. The hotel offers a restaurant. A poolside bar is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and a meeting room. This luxury hotel also offers a children's pool, a hot tub, and spa services. Parking is available onsite for a surcharge.

Royale Chulan Kuala Lumpur has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Royale Chulan Kuala Lumpur has a restaurant on site.
Warisan Cafe - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 77 per person
  • A poolside bar
  • A restaurant

Restaurants on site

  • Warisan Cafe

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 150.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 77 per person
  • Covered self parking fee: MYR 5.00 per day
  • Valet parking fee: MYR 25.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MYR 150.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Chulan
Chulan Kuala Lumpur
Kuala Lumpur Royale Chulan
Royale Chulan
Royale Chulan Hotel
Royale Chulan Hotel Kuala Lumpur
Royale Chulan Kuala Lumpur
The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
Royale Chulan Kuala Lumpur Hotel
The Royale Chulan Kuala Lumpur Hotel
The Royale Chulan Kuala Lumpur
Royale Chulan Kuala Lumpur Hotel
Royale Chulan Kuala Lumpur Kuala Lumpur
Royale Chulan Kuala Lumpur Hotel Kuala Lumpur

Royale Chulan Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 1000 reviews
Rating 8 - Good. 314 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dilber

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 5 nights in Mar 2025

6/10 Okay

Denys, Epping

Traveled with family
Property ( at least the room that we were given) is showing its age and in need of upgrade - state of repair in the bathroom left a lot to be desired - room door handle was nearly falling off - but it was clean
Stayed 1 night in Mar 2025

8/10 Good

nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities
No alcohol served in the hotel No bacon or ham
Stayed 3 nights in Mar 2025

10/10 Excellent

Peter, Simpsonville

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful experience. Our third time here. Reasonably priced, excellent food and service, especially the staff at the Heritage Club for our Valentine celebration. Chef Melvin and Manager Daniel saw to every detail to make our evening run smoothly and deliciously. The breakfast staff was right there at our service; they were very courteous and helpful, which made our breakfast experience very enjoyable and relaxed. Our credit to management for maintaining a high level of customer satisfaction and genuine service. Bravo!
Stayed 2 nights in Feb 2025

6/10 Okay

Karen

Traveled with partner
Liked: Cleanliness
The hotel is about a 10 min walk from the Pavilion mall which is fine if you want to eat in the food court or you can walk outside the mall for more restaurants. The hotel does not serve alcohol and we found it a little inconvenient to have to walk that far when we would like to relax with a beer in the hotel. This wasn't mentioned on the details on Expedia, otherwise we may have chosen somewhere else to stay. The lounge area in the hotel is fine but a little soul less, you can get a soft drink there, however a can of sprite is about £4 GBP which is extremely expensive compared to anywhere else in the area. They could perhaps offer a range of non alcoholic cocktails to make it a more appealing venue and attract more guests. The pool area is lovely for a dip. The hotel also charges a tourist tax of 10 myr per night which was not mentioned in the hotel details on Expedia either.The rooms are tired and the air con is very noisy but effective. The bed was very comfortable but we could hear our neighbours through the thin walls. Buffet breakfast was very good too. Overall not a bad hotel, and good value for money but it has so much potential to be better.
Stayed 2 nights in Feb 2025

6/10 Okay

nick

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Toilet didn’t flush when we got there i reported the problem and it still didn’t work when we left 3 days later, or room backed on to a building site hotel handy for pavilion mall , breakfast was great
Stayed 3 nights in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The centre of KL

Fantastic location, good facilities and nice clean room
Stayed 6 nights in Jan 2025

10/10 Excellent

CUONG MINH

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 2 nights in Jan 2025

8/10 Good

Alice

Liked: Cleanliness, staff & service, room comfort

Location is great!

We have stayed at the Chulan for years. We find the location is great as we can park and then walk everywhere we want in Bukit Bintang/KLCC. The rooms could use some tlc. One this visit we had to ask for a replacement refrigerator as the freezer door was gone and we had food that needed to be kept frozen. Then all the hall lights in the room had to be replaced as they had burnt-out. the safe was not working again. This seems to be a problem as our last 2 stays, the safes in the rooms were not working. It was too much of a hassle to get them fixed/repaired. The staff do their best and are kind and friendly. I just wish maintainace in the rooms were a bit better. We enjoy our stays and will continue to visit the hotel during our stays in KL.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this hotel. Perfect location, 5 minute walk from the Pavilion mall and 10 minutes from the heart of Bukit Butang, but far away enough from the noise and business. Hotel itself was clean and the room was great. Large bed, very comfortable. Huge fridge with a replenishment of water each day. Bathroom was huge too. The breakfast buffet was the best ive been to - stay at this hotel just for this! 9 different stations so the variety of food to choose from is great. The options changed slightly each day too which was exciting. So much and very tasty and freshly made. Incredible fruit, omelettes made to order, indian area, veg cooked on the grill for you, ramen station, pastry/bakery, salad, huge choice of hot and cold drinks. Really recommend.
Stayed 5 nights in Dec 2024

4/10 Poor

Penny

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Masnor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel full of friendly and attentive staff. The facilities are a bit dated but in good working order. The location is not ideal for those who want to walk to shops or public transport as it is about 10 to 15 minutes walking away from other restaurants or shops. But in good weather the walk is pleasant though some might find it a bit intimidating after dark (I encountered no issues).
Stayed 5 nights in Nov 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alcohol Free Hotel.

Great Hotel and wonderful staff, but recently they stop serving alcohol. It clearly suits their predominantly Muslim Clientele, but as westerner it was disappointing for me.
Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Nice Traditional hotel great stay!
Stayed 1 night in Nov 2024

6/10 Okay

hock

Traveled with group
Disliked: Amenities, property conditions & facilities
Came back after dinner and 1 towel was missing. Called reception and they said they'll send right away. None. Had to share towel. Safe not working. Rain shower not working. Poor rom facility. Breakfast was good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Selvaraj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast is legendary, staff are very attentive and friendly. Surrounding infrastructure (footpaths etc) let it down
Stayed 14 nights in Sep 2024

8/10 Good

Dexter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just love it.
Stayed 1 night in Sep 2024

6/10 Okay

Dexter

Traveled with partner
The room that the first day we stayed was smelly and mosquito in the room. We requested for cleaner and no mosquito room for the next two more days we stayed. We wish that they should dust the table and chair .
Stayed 2 nights in Sep 2024

2/10 Terrible

Syed

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Looks good from outside but if entering your room is so bad 2 times change my room still is same . In future never have to go back again.
Stayed 4 nights in Sep 2024

6/10 Okay

Christophe

Business traveler

Average hotel in centre of Kuala Lumpur

Average hotel. Need extended renovations. Two restaurants closed. Only one open. Ils looking.
Stayed 4 nights in Sep 2024

6/10 Okay

Alex

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It’s 5-star but only the exterior, the interior is more like 2-star condition. Moldy bathroom, peeled wallpapers, old 720i TV, barebone gym facility. It’s in Bukit Bintang, the center of downtown KL, but it takes an 11-minute walk to the closest convenience store, or 12 minutes to the closest MRL station. That’s inconvenient. Well, you get what you pay for. True 5-star hotels in Bukit Bintang costs almost twice as much.
Stayed 4 nights in Aug 2024

8/10 Good

Diana, Napier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and bathroom. Our only issue was a shortage of hot water for our first two days. Once fixed, we had nomissues.
Stayed 2 nights in Aug 2024