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Putrajaya Marriott Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Putrajaya Marriott Hotel

Exterior
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Outdoor pool, pool umbrellas
Lobby
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

Map
IOI Resort City, Serdang, 62502
  • IOI City Mall
    8 min walk
  • Universiti Tenaga Nasional
    4 min drive
  • Putrajaya Wetlands Park
    13 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    37 min drive

Room options

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 Double Bed

  • 646 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Double Bed, Pool View

Executive Suite, 1 Double Bed, Pool View | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 Double Bed, Pool View

  • 883 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, 1 Double Bed

Family Suite, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Family Suite, 1 Double Bed

  • 926 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Palace Suite, 1 Double Bed

Palace Suite, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Palace Suite, 1 Double Bed

  • 926 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Deluxe Twin Executive lounge access, 2 Twin/ Single Bed

Minibar, in-room safe, desk, laptop workspace

Executive Deluxe Twin Executive lounge access, 2 Twin/ Single Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin/ Single Bed, Pool View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin/ Single Bed, Pool View

  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Deluxe King, Executive lounge access, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Deluxe King, Executive lounge access, 1 King Bed

  • 452 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Villa, 3 Bedrooms

Executive Villa, 3 Bedrooms | Property amenity

Executive Villa, 3 Bedrooms

  • Sleeps 9
  • 3 Double Beds

Similar properties

Exterior

Le Méridien Putrajaya

Pool
Kids pool
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (534)
The price is $123
per night
$135 total
includes taxes & fees
Jan 11 - Jan 12
Le Méridien Putrajaya

About this property

Putrajaya Marriott Hotel

5-star Serdang hotel walkable to IOI City Mall
This smoke-free hotel features 3 restaurants, an outdoor pool, and a 24-hour fitness center. Free WiFi in public areas and a free shopping center shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Putrajaya Marriott Hotel offers 488 air-conditioned accommodations with minibars and safes. 55-inch LED televisions come with digital channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

This Serdang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Putrajaya Marriott Hotel provides a waterslide and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. This family-friendly hotel also offers barbecue grills, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in February 2023.

Putrajaya Marriott Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Zest - This coffee shop serves breakfast, lunch, and dinner.
Summer Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Midori - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Limo/town car service
  • Self parking on site (MYR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 70 for adults and MYR 35 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Midori
  • Summer Palace
  • Zest

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Children's pool
  • Free crib
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 70 for adults and MYR 35 for children
  • Airport shuttle fee: MYR 160 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: MYR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Marriott Hotel Putrajaya
Putrajaya Marriott
Putrajaya Marriott Hotel
Marriott Putrajaya Hotel Putrajaya

Putrajaya Marriott Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 168 out of 428 reviews" "
Rating 8 - Good. 156 out of 428 reviews" "
Rating 6 - Okay. 54 out of 428 reviews" "
Rating 4 - Poor. 31 out of 428 reviews" "
Rating 2 - Terrible. 19 out of 428 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Khader Ali Akbar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant Stay
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is very convenient linked to IOI city mall where the shopping and eateries are. Check in staff is a little slow. But the room is clean and space is just nice for 2 persons.
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and accommodating
Great staff! There was a rude guest who was trying to cut in line even though I was already trying to talk to the receptionist. The staff politely called out the rude person. She perfectly handled the situation.
Stayed 1 night in Jul 2024

10/10 Excellent

Liam, London

Stayed 2 nights in Jul 2024

8/10 Good

Fahed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel for business
Working is going on during the day . you can smell the paint strongly from your room . It is near from one of the biggest mall in malaysia IOI mall .
Stayed 1 night in Jul 2024

10/10 Excellent

MOHAMAD SHAHRILL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Shirt and Pant" held "Ransom"
TESTIMONIAL: Staying at a reputed 5-star hotel like Marriott, I anticipated top-notch service and convenience. Imagine my surprise when I sent my shirt and trousers for pressing on a Sunday evening, only to discover they weren't in my room by 9 pm the next day. When I contacted housekeeping, I was informed that to retrieve my clothes, I needed to pay the pressing fee at the reception first. This practice was a novel experience for me, especially given my regular stays at Marriott properties. Having to hunt down a duty manager to express my frustration and disappointment added to an already perplexing situation. Eventually, I paid what was merely a fraction of the cost of the garments themselves to claim them back. The irony was not lost on me—this policy felt more like a hastily thought-out inconvenience than a customer-focused service, especially from an esteemed 5-star establishment. It's worth noting that the hotel is currently undergoing renovations, perhaps in desperate need, as it looked quite jaded last year. While a facelift might address the aesthetics, it's the little things, like a cumbersome and baffling laundry policy, that can significantly impact guests' experiences. Here's hoping ( staying there again next month - now i have doubts ) the renovations bring a renewed focus on customer service excellence along with a fresh coat of paint.
Stayed 4 nights in Jul 2024

8/10 Good

Emad, Kuwait

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only comment from my side is there was one machine running all day 24 hours which was disturbing at the pool side and the noise reach to the room and Restoraent is too busy in the morning and people waiting in line to have their breakfast. Rest all perfect. Thanks
Stayed 2 nights in Jun 2024

10/10 Excellent

WAN SAPIAN SORI

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Great facilities. I recommend buffet breakfast. So much variety and taste good.
Stayed 2 nights in May 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Had some renovations going on but overall the hotel is nice.
Stayed 1 night in May 2024

10/10 Excellent

LIANG TA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD ! I will come back for staying again
Stayed 2 nights in Apr 2024

10/10 Excellent

Wafa

Liked: Cleanliness, staff & service
Property had better days, but renovation work ongoing. Staff friendlyness makes up the difference
Stayed 7 nights in Feb 2024

10/10 Excellent

Herman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even tho its midway thru renovations , the property and staff is good . Will definitely return
Stayed 3 nights in Feb 2024

10/10 Excellent

Dwun Kit Jonathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Jan 2024

10/10 Excellent

Shing Yau

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and good hotel
Stayed 2 nights in Jan 2024

10/10 Excellent

Shing Yau

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Gurminderjit

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Newly built area
Stayed 2 nights in Oct 2023

4/10 Poor

Ryan Ka Hang

Business traveler
Liked: Staff & service
Place is old, poorly maintained, in the middle of nowhere
Stayed 3 nights in Oct 2023

2/10 Terrible

Thilak

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room: The room was infested with cockroaches!! Who would have thought Marriot reputation delivers such poor quality of service for their rooms. AC temperatures don’t hold steady despite being set as one. Washroom: The water pressure is not adjustable. One should be careful before splashing the tap on your body or worse still, if it’s splashed on kids and babies. Overall, it’s a horrid experience for the price charged. Utmost unacceptable!

10/10 Excellent

Rohaidah

There several dining options to choose from. The hotel is huge and grand. However, it’s under renovation at the moment.
Stayed 2 nights in Sep 2023

10/10 Excellent

Azmin, Petaling Jaya

Traveled with partner
Liked: Cleanliness, staff & service, amenities
everything's perfect about the hotel; except that the facilities are old...need some refurbishing works. staff are super helpful and friendly.
Stayed 1 night in Jul 2023

2/10 Terrible

yassine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to pay for a 5star hotel and receive no star service and amenities then stay here. Wallpapers coming off the walls, outdated everything, ongoing renovations while people are sleeping. Not one good thing about this place and a shame that Marriott has done this. Shame on them and on this property.
Stayed 1 night in Jul 2023

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

Elite

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.