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Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

5.0 star property

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Photo gallery for Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Outdoor pool, sun loungers
Bar (on property)
Studio, 1 King Bed (Urban) | Egyptian cotton sheets, premium bedding, down comforters, minibar
Lobby
In-room business center

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service

Explore the area

Map
170 Jalan Bukit Bintang, Kuala Lumpur, 55100
  • Pavilion Kuala Lumpur
    ‪4 min walk‬
  • KLCC Park
    ‪15 min walk‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 2 Twin Beds (Courtyard Oasis)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 2 Twin Beds (Courtyard Oasis)

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Courtyard Oasis)

Room, 1 King Bed (Courtyard Oasis) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed (Courtyard Oasis)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (City Oasis)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 2 Twin Beds (City Oasis)

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (City Oasis)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed (City Oasis)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Grand Oasis)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Club Room, 1 King Bed (Grand Oasis)

  • 42 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (City Oasis)

Club Room, 2 Twin Beds (City Oasis) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Club Room, 2 Twin Beds (City Oasis)

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (City Oasis)

Club Room, 1 King Bed (City Oasis) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Club Room, 1 King Bed (City Oasis)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Grand Oasis)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed (Grand Oasis)

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Oasis

Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Deluxe Oasis

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Grand Deluxe Oasis

Egyptian cotton sheets, premium bedding, down comforters, minibar

Club Grand Deluxe Oasis

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pavillion)

Suite, 1 King Bed (Pavillion) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 King Bed (Pavillion)

  • 1216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban)

Suite, 1 King Bed (Urban) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 King Bed (Urban)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Twin Beds (Urban)

Studio, 2 Twin Beds (Urban) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Studio, 2 Twin Beds (Urban)

  • 689 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 1 King Bed (Urban)

Studio, 1 King Bed (Urban) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Studio, 1 King Bed (Urban)

  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

5-star hotel in Kuala Lumpur City Centre
Along with 2 restaurants, this hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and conference space.
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offers 325 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 20451 square feet (1900 square meters) include conference space. This luxury hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Courtyard - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Jade Pavilion - This theme restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Cove - Onsite bar. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, Italian, Malay, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 50 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 120 to 180 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jade Pavilion
  • The Courtyard
  • The Cove

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 20,451 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • No elevator

More

  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 120 to 180 per person
  • Self parking fee: MYR 50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Pavilion Hotel Kuala Lumpur Managed Banyan Tree
Pavilion Hotel Managed Banyan Tree
Pavilion Kuala Lumpur Managed Banyan Tree
Pavilion Managed Banyan Tree
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Hotel
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Kuala Lumpur

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 447 out of 668 reviews
Rating 8 - Good. 170 out of 668 reviews
Rating 6 - Okay. 34 out of 668 reviews
Rating 4 - Poor. 12 out of 668 reviews
Rating 2 - Terrible. 5 out of 668 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

George, Fort Lauderedale

Stayed 3 nights in Nov 2024

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is perfect, except the breakfast has few choices.
Stayed 2 nights in Dec 2024

8/10 Good

CHONG

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Rachel Marie Xinhui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property is not new, it's vosibly well mantained and the service level of the staff is high. I would love to stay in Pavillion Hotel again.
Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KL here we are again
Short trip mostly for shopping
Stayed 1 night in Aug 2024

10/10 Excellent

Mukhtar

Stayed 2 nights in Oct 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pavilion hotel KL
Excellent hotel in great location
Stayed 1 night in Nov 2024

10/10 Excellent

Lynette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shopping and eating paradise
Just wanted to experience Bukit Bintang’s vibe. The hotel was convenient to go shopping and visit all the restaurants and eateries. Only 3 days was good enough.
Stayed 3 nights in Nov 2024

10/10 Excellent

Leslie-Ann, Brooklyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the lounge level. The room was beautiful, and access to lounge was great. The cocktail hour (I don't remember the actual name) offered a wide variety of food and drinks every day. We had one small issue with housekeeping, but it was immediately rectified. The breakfast buffet was amazing. There was a wide array of choices, both vegetarian and non-vegetarian. The staff were professional and helpful. I highly recommend this hotel.
Stayed 4 nights in Aug 2024

8/10 Good

Yuan Yuan

Liked: Staff & service
People were very nice and location is great too, but carpet stinks, especially after you take a shower
Stayed 7 nights in Oct 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Thankful
Lovely staff everywhere. Pool needs maintenance. Breakfast is varied and plentiful. This hotel has a great location next to the Pavillion Mall.
Stayed 5 nights in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

CHEK MENG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in process is slow
Stayed 3 nights in Oct 2024

10/10 Excellent

Mahammed

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay, great breakfast and dinning options Staff were amazing
Stayed 5 nights in Sep 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Sep 2024

10/10 Excellent

CHIN PING

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is part of the Pavilion shopping center which offers everything and anything. One doesn’t have to ever leave the complex. Breakfast is crowded and food is just ok, but because there’s so much food in the mall it’s not a big deal. There was a bit of noise in the courtyard our first night and the staff tried to do their best to remedy the problem. Quite satisfied overall.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good as usual. There are some areas to work on - bidet, bed etc. Service was great!
Stayed 2 nights in Sep 2024

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for great extra effort to make my stay with wife a wonderful time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location Location Location
As usual the Hotel is great. It has location and good quality amenities and service. All this is priced at a good value for your money.
Stayed 6 nights in Aug 2024

10/10 Excellent

HEENA, LONDON

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, clean, friendly and very convenient to Bukit Bintang
Stayed 4 nights in Aug 2024

10/10 Excellent

Sheik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Tarliah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024