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PARKROYAL COLLECTION Kuala Lumpur

5.0 star property

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Photo gallery for PARKROYAL COLLECTION Kuala Lumpur

Outdoor pool, open 7:00 AM to 8:00 PM, free cabanas, sun loungers
Exterior
Lobby
2 bars/lounges, lobby lounge
1 bedroom, minibar, in-room safe, blackout drapes

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Berjaya Times Square
    ‪5 min walk‬
  • Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪49 min drive‬

Room options

View all photos for Lifestyle Premier Double Double

Lifestyle Premier Double Double | 1 bedroom, minibar, in-room safe, blackout drapes

Lifestyle Premier Double Double

8.8 out of 10
Excellent
(6 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Signature Family Suite

Children's theme room

Signature Family Suite

  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

View all photos for Lifestyle Premier Suite

Lifestyle Premier Suite | 1 bedroom, minibar, in-room safe, blackout drapes

Lifestyle Premier Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Lifestyle Suite

Lifestyle Suite | 1 bedroom, minibar, in-room safe, blackout drapes

Lifestyle Suite

10.0 out of 10
Exceptional
(1 review)
  • 667 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Deluxe Twin

Urban Deluxe Twin | 1 bedroom, minibar, in-room safe, blackout drapes

Urban Deluxe Twin

7.0 out of 10
Good
(14 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Family Suite

Signature Family Suite | Children's theme room

Signature Family Suite

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

View all photos for Signature Family Suite

Children's theme room

Signature Family Suite

  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

View all photos for Urban Deluxe King

Urban Deluxe King | 1 bedroom, minibar, in-room safe, blackout drapes

Urban Deluxe King

8.2 out of 10
Very good
(24 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Deluxe Queen

1 bedroom, minibar, in-room safe, blackout drapes

Urban Deluxe Queen

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Queen Bed

View all photos for Urban Suite

Urban Suite | 1 bedroom, minibar, in-room safe, blackout drapes

Urban Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 570 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Family Suite

Children's theme room

Signature Family Suite

  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

View all photos for Lifestyle Premier King

Lifestyle Premier King | 1 bedroom, minibar, in-room safe, blackout drapes

Lifestyle Premier King

9.0 out of 10
Wonderful
(21 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for PARKROYAL COLLECTION Suite

PARKROYAL COLLECTION Suite | 1 bedroom, minibar, in-room safe, blackout drapes

PARKROYAL COLLECTION Suite

  • Sleeps 3
  • 1 King Bed

View all photos for COLLECTION Club Premier King

COLLECTION Club Premier King | 1 bedroom, minibar, in-room safe, blackout drapes

COLLECTION Club Premier King

8.8 out of 10
Excellent
(10 reviews)
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for COLLECTION Club Premier Double Double

COLLECTION Club Premier Double Double | 1 bedroom, minibar, in-room safe, blackout drapes

COLLECTION Club Premier Double Double

8.0 out of 10
Very good
(12 reviews)
  • 388 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for COLLECTION Club Premier Twin

COLLECTION Club Premier Twin | 1 bedroom, minibar, in-room safe, blackout drapes

COLLECTION Club Premier Twin

  • 391 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Suite

Signature Suite | 1 bedroom, minibar, in-room safe, blackout drapes

Signature Suite

  • Sleeps 3
  • 1 King Bed

View all photos for COLLECTION Club King

COLLECTION Club King | 1 bedroom, minibar, in-room safe, blackout drapes

COLLECTION Club King

9.0 out of 10
Wonderful
(13 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Family Suite

Urban Family Suite | 1 bedroom, minibar, in-room safe, blackout drapes

Urban Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

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About this property

PARKROYAL COLLECTION Kuala Lumpur

5-star hotel in Bukit Bintang
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
PARKROYAL COLLECTION Kuala Lumpur offers 527 air-conditioned accommodations with minibars and safes. 50-inch Smart televisions come with premium digital channels.

Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
St Gregory Spa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, PARKROYAL COLLECTION Kuala Lumpur features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

10 meeting rooms are available. This Art Deco hotel also offers a rooftop terrace, spa services, and multilingual staff. Guests can use the outdoor pool at a partner property. Onsite parking is available (surcharge), along with a car charging station.

PARKROYAL COLLECTION Kuala Lumpur is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Thyme All-Day Dining - Onsite restaurant. Reservations are required.
Botanist Lounge & Bar - This lobby lounge serves light fare only. Happy hour is offered. Reservations are required. Open daily.
Skye Chill - This poolside bar serves light fare only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (MYR 2.20 per day)
  • Valet parking on site (MYR 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 85 for adults and MYR 42.50 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Botanist Lounge & Bar
  • Skye Chill
  • Thyme All-Day Dining

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping mall

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 85 for adults and MYR 42.50 for children
  • Covered self parking fee: MYR 2.20 per day
  • Valet parking fee: MYR 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Kuala Lumpur Parkroyal
Parkroyal
Parkroyal Hotel
Parkroyal Hotel Kuala Lumpur
Parkroyal Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
PARKROYAL Kuala Lumpur Hotel
PARKROYAL Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel
PARKROYAL COLLECTION Kuala Lumpur Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 422 out of 773 reviews
Rating 8 - Good. 214 out of 773 reviews
Rating 6 - Okay. 82 out of 773 reviews
Rating 4 - Poor. 37 out of 773 reviews
Rating 2 - Terrible. 18 out of 773 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Nancy

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
The bathroom was disgusting. Shower had mold and grime. It was evident that it wasn’t cleaned or properly maintained. Shower did not properly drain.
Stayed 3 nights in Apr 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Apr 2025

8/10 Good

kim fei

Stayed 2 nights in Apr 2025

10/10 Excellent

Stewart Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice response on arriving snd the rest of the week food service was great and the entire adventure was worth it
Stayed 6 nights in Apr 2025

8/10 Good

Dyana

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
AC control in the room doesn’t seem to work and they need to replace hairdryer.
Stayed 3 nights in Apr 2025

8/10 Good

Sasi K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

KL Trip

Good ✔️ all around
Stayed 3 nights in Apr 2025

10/10 Excellent

tracie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Very luxe. A few minor thoughts: Beds need a softer top. The rules for executive lounge are no children and no sports wear. We experienced both. If this is a rule please follow through. Better coffee! Please get a barista for breakfast up/ down stairs!
Stayed 7 nights in Apr 2025

10/10 Excellent

Abdiwasa

Liked: Cleanliness, staff & service, property conditions & facilities
Great stff
Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2025

10/10 Excellent

HYUNJIN

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

AHMAD ISSA

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 7 nights in Mar 2025

6/10 Okay

Abdul Khalid Mohd

Traveled with family
Liked: Cleanliness, amenities
Location is a plus. Unfortunately check in was not a good experience waiting for rooms to be available for family. Also
Stayed 4 nights in Mar 2025

8/10 Good

Peter Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in the Club Room were so friendly, just fantastic really.
Stayed 8 nights in Mar 2025

8/10 Good

steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful, couple of minor problems with room sorted promptly, would recommend and stay again
Stayed 5 nights in Mar 2025

8/10 Good

Zhong fen

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
2nd time staying in this hotel. Room is ok, but the toilet needs a lot of upgrades. Molds all over, shower mixer and taps need replacement
Stayed 3 nights in Mar 2025

10/10 Excellent

Vincent

Stayed 3 nights in Mar 2025

10/10 Excellent

ABDULLAH AL ZAHIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place
Stayed 5 nights in Feb 2025

10/10 Excellent

zulfiquar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Fantastic stay for 6 days - Great location and fantastic staff
Stayed 6 nights in Feb 2025

10/10 Excellent

GREGORY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were helpful and friendly. The Buffet Breakfast was Amazing the choices catered for every taste and culture
Stayed 5 nights in Feb 2025

10/10 Excellent

Salman

Stayed 4 nights in Feb 2025

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming. We were celebrating our anniversary and really appreciated the nice touch with the balloons and towel decorations in the room, as well as the cake and card. Park Royal Collections is conveniently located in the bustling bukit bintang and close to the shops and food stores. Overall, would recommend this place.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in heart of bukit bintang Walking distance to some of the best food street and high end shopping malls
Stayed 2 nights in Feb 2025

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 8 nights in Feb 2025

8/10 Good

Tien Earn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Haziqah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4th time staying in this hotel! Great location! Near to shopping area and train station. Will definitely come back here. No regrets!
Stayed 3 nights in Dec 2024