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PARKROYAL COLLECTION Kuala Lumpur

5.0 star property

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Photo gallery for PARKROYAL COLLECTION Kuala Lumpur

Outdoor pool, open 7:00 AM to 8:00 PM, free cabanas, sun loungers
2 bars/lounges, lobby lounge
Lobby
Signature Family Suite | Minibar, in-room safe, blackout drapes, iron/ironing board
Lifestyle Premier King | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Lot 10 Shopping Centre
    ‪2 min walk‬
  • Sungei Wang Plaza
    ‪4 min walk‬
  • Changkat Bukit Bintang
    ‪5 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪45 min drive‬

Room options

View all photos for Lifestyle Premier Double Double

Lifestyle Premier Double Double | Minibar, in-room safe, blackout drapes, iron/ironing board

Lifestyle Premier Double Double

8.8 out of 10
Excellent
(5 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Lifestyle Suite

Lifestyle Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Lifestyle Suite

10.0 out of 10
Exceptional
(1 review)
  • 667 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Urban Deluxe Twin

Urban Deluxe Twin | Minibar, in-room safe, blackout drapes, iron/ironing board

Urban Deluxe Twin

7.8 out of 10
Good
(11 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Family Suite

Signature Family Suite | Children's theme room

Signature Family Suite

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Urban Deluxe King

Urban Deluxe King | Minibar, in-room safe, blackout drapes, iron/ironing board

Urban Deluxe King

8.6 out of 10
Excellent
(21 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Suite

Urban Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Urban Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Lifestyle Premier King

Lifestyle Premier King | Minibar, in-room safe, blackout drapes, iron/ironing board

Lifestyle Premier King

9.2 out of 10
Wonderful
(17 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for COLLECTION Club Premier King

COLLECTION Club Premier King | Minibar, in-room safe, blackout drapes, iron/ironing board

COLLECTION Club Premier King

8.4 out of 10
Very good
(7 reviews)
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for COLLECTION Club Premier Double Double

COLLECTION Club Premier Double Double | Minibar, in-room safe, blackout drapes, iron/ironing board

COLLECTION Club Premier Double Double

8.0 out of 10
Very good
(12 reviews)
  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for COLLECTION Club Premier Twin

COLLECTION Club Premier Twin | Minibar, in-room safe, blackout drapes, iron/ironing board

COLLECTION Club Premier Twin

  • 391 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for COLLECTION Club King

COLLECTION Club King | Minibar, in-room safe, blackout drapes, iron/ironing board

COLLECTION Club King

9.0 out of 10
Wonderful
(12 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Family Suite

Urban Family Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Urban Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Similar properties

Lobby

JW Marriott Kuala Lumpur

  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.4 out of 5, Excellent, (1002)
The price is $142
per night
$170 total
includes taxes & fees
Feb 21 - Feb 22
JW Marriott Kuala Lumpur

About this property

PARKROYAL COLLECTION Kuala Lumpur

5-star hotel in Bukit Bintang
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
PARKROYAL COLLECTION Kuala Lumpur offers 527 air-conditioned accommodations with minibars and safes. 50-inch Smart televisions come with premium digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
St Gregory Spa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, PARKROYAL COLLECTION Kuala Lumpur features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

10 meeting rooms are available. This Art Deco hotel also offers a rooftop terrace, spa services, and multilingual staff. Guests can use the outdoor pool at a partner property. Onsite parking is available (surcharge), along with a car charging station.

PARKROYAL COLLECTION Kuala Lumpur is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Thyme All-Day Dining - Onsite restaurant. Reservations are required.
Botanist Lounge & Bar - This lobby lounge serves light fare only. Happy hour is offered. Reservations are required. Open daily.
Skye Chill - This poolside bar serves light fare only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (MYR 2.20 per day)
  • Valet parking on site (MYR 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 85 for adults and MYR 42.50 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Botanist Lounge & Bar
  • Skye Chill
  • Thyme All-Day Dining

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping mall

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 85 for adults and MYR 42.50 for children
  • Covered self parking fee: MYR 2.20 per day
  • Valet parking fee: MYR 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Kuala Lumpur Parkroyal
Parkroyal
Parkroyal Hotel
Parkroyal Hotel Kuala Lumpur
Parkroyal Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
PARKROYAL Kuala Lumpur Hotel
PARKROYAL Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel
PARKROYAL COLLECTION Kuala Lumpur Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 372 out of 681 reviews
Rating 8 - Good. 187 out of 681 reviews
Rating 6 - Okay. 74 out of 681 reviews
Rating 4 - Poor. 32 out of 681 reviews
Rating 2 - Terrible. 16 out of 681 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wen Li

Stayed 3 nights in Oct 2024

10/10 Excellent

Thu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay as usual. However, this stay was more than what we were expected. We happened to stay in the new swing & the rooms were beautiful. We loved what you’ve done to the swimming pool. Thank you for your hospitality. See you again in 2025 😎
Stayed 4 nights in Nov 2024

10/10 Excellent

Kenneth Jun Jie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bright and spacious room. Very efficient layout. Less than ten minutes walking distance to major malls, eateries, monorail and railway stations. Something new everyday for breakfast buffet is a highlight. Pleasant experience overall.
Stayed 3 nights in Oct 2024

6/10 Okay

Jessica

Traveled with family
Few issues with the room, we had booked 2, one for our kids. Asked for them to be located near one another and one was on another floor. On arrival the door was open with dirty towels on the floor. They did move the room to our floor but took time and was a bit frustrating. Overall the accommodation was ok and convenient location.
Stayed 1 night in Oct 2024

10/10 Excellent

Nikita

Exellent
Stayed 7 nights in Aug 2024

10/10 Excellent

marie

Traveled with family and small children
Liked: Cleanliness, amenities
Atmosphere, clean and design
Stayed 3 nights in Jul 2024

10/10 Excellent

Firas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very kind staff, the breakfast has many choices and is very delicious, Nice location, Near the shopping mall, I highly recommend it.
Stayed 5 nights in Oct 2024

4/10 Poor

SUNG HOON

Traveled with family
Liked: Cleanliness, property conditions & facilities
Since my room was located on level 3 which right next to flyover road, it was loud and not good have a good quality of sleep.
Stayed 1 night in Oct 2024

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room, clean, good size, quiet. Very polite and professional management. Excellent transport links
Stayed 3 nights in Oct 2024

10/10 Excellent

Tay Ai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in midst of bukit bintang but htl is private n peaceful. Excellent maintenance of room!
Stayed 4 nights in Oct 2024

8/10 Good

kim fei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Martha helena

Liked: Cleanliness, staff & service, property conditions & facilities
All good nice hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Oct 2024

10/10 Excellent

Sarun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Bobby

Stayed 3 nights in Sep 2024

10/10 Excellent

yena

Stayed 4 nights in Oct 2024

6/10 Okay

Tze Yung

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel looked good and appears to be recently renovated. The location is perfect and close to shopping, eateries and local transport. We enjoyed the facilities but did not have any food and beverages as there was so much local cuisine within walking distance. As with the rest of the hotel the room was nicely furnished. On the negative side, the bathroom was clearly showing its age doesn’t appear to have been updated like the rest of the hotel. The shower area was moldy in the grout lines and generally didn’t give a sense of cleanliness.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was amazing.food was great.rooms are comfortable and pool is amazing..but the bathroom flooded 3-5 mins into shower.showers had to be short to avoid flooding the vanity area.
Stayed 6 nights in Oct 2024

10/10 Excellent

Mok

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are helpful, polite and efficient. Happy with cleanliness of room and good condition of room & facilities . Pleasant stay.
Stayed 3 nights in Sep 2024

8/10 Good

Amalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 3 nights in Oct 2024

2/10 Terrible

Siew Choy

Stayed 4 nights in Oct 2024

10/10 Excellent

Shereen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay at the Parkroyal, helpful and friendly staff. Everything was in close proximity to shopping malls and restaurants.
Stayed 5 nights in Sep 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding Anniversary Getaway
Great hotel in the heart of the area but not hecti. Was absolutely beautiful to be surprised with a Happy Anniversary balloon arrangement and cake in celebration of our anniversary. Made the mini vacation romantic. The mattress on the bed was quite hard on my back, making it difficult to sleep but a mi or inconvenience for a wonderful trip.
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Close to transportation, food and shopping
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KL trip
Fourth time we have stayed at this hotel and the room this trip was disappointing . Small room with one window facing a brick wall which was rather disappointing . Everything else was perfect , cleanliness , facilities and food .
Stayed 6 nights in Sep 2024