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Novotel Kuala Lumpur City Centre

4.0 star property

Choose dates to view prices

Photo gallery for Novotel Kuala Lumpur City Centre

Relax by the infinity pool surrounded by lounge chairs and umbrellas.
Relax in the stylish lobby with sofas, a bar, and a spiral staircase.
Step into a spacious lobby with a curved staircase and comfortable seating areas.
Relax in our stylish lobby with comfortable seating and a bar area.
Two single beds with white linens, a small table and chair, and a desk with chair, offer a comfortable stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Bar
  • Spa
  • Parking available

Explore the area

Map
2 Jalan Kia Peng, Kuala Lumpur, 50450
  • Pavilion Kuala Lumpur
    ‪3 min walk‬
  • Petronas Twin Towers
    ‪10 min walk‬
  • Kuala Lumpur Tower
    ‪14 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.4 out of 10
Very good
(11 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Premier Room, 2 Twin Beds

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Novotel Kuala Lumpur City Centre

4-star hotel in Kuala Lumpur City Centre
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
Novotel Kuala Lumpur City Centre offers 302 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The Zen Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, Novotel Kuala Lumpur City Centre features an outdoor pool and a health club. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms. This business-friendly hotel also offers a children's pool, spa services, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Novotel Kuala Lumpur City Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Food Exchange - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Gourmet Bar - This bar specializes in local and international cuisine and serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (MYR 5 per stay; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MYR 58 for adults and MYR 29 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Gourmet Bar

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference space

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 28 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 150.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 58 for adults and MYR 29 for children
  • Airport shuttle fee: MYR 210 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: MYR 5 per stay (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Novotel Hotel Kuala Lumpur City Centre
Novotel Kuala Lumpur City Centre
Accor Kuala Lumpur
Kuala Lumpur Novotel
Novotel Hydro Majestic Kuala Lumpur
Novotel Kl
Novotel Kuala Lumpur
Novotel Kuala Lumpur City Centre Hotel
Accor Kuala Lumpur
Novotel Kl
Novotel Hydro Majestic Kuala Lumpur
Kuala Lumpur Novotel
Novotel Kuala Lumpur City
Novotel Kuala Lumpur City Centre Hotel
Novotel Kuala Lumpur City Centre Kuala Lumpur
Novotel Kuala Lumpur City Centre Hotel Kuala Lumpur

Novotel Kuala Lumpur City Centre Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 282 out of 1001 reviews
Rating 8 - Good. 393 out of 1001 reviews
Rating 6 - Okay. 206 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

David

Stayed 1 night in Apr 2025

10/10 Excellent

Len, Croydon

Liked: Amenities
Big rooms that are clean with comfortable beds and strong air conditioner. Nice strong showers with ample hot water. Very friendly and helpful staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

Choong Hing

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 4 nights in Mar 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenience of the hotel location
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in great area, not much to complain about except for breakfast which is pretty standard the only problem with the breakfast is it takes them forever to replace empty items and very often you have to ask. Wonderful pool.
Stayed 4 nights in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a very central area.. close to everything... lots of shopping and eateries nearby
Stayed 4 nights in Jan 2025

8/10 Good

WONCHAE

Stayed 1 night in Feb 2025

10/10 Excellent

Kazuhiko

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room is quiet in busy area. But car parking is bit difficult due to narrow ramp. Need to many try to adjust.
Stayed 1 night in Feb 2025

10/10 Excellent

CATHERINE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel with nany shopping centres around.

Fast check in and service staffs were very friendly. Wide variety of breakfast buffet. Hotel is very near to Shopping malls, just across a bridge.
Stayed 3 nights in Feb 2025

10/10 Excellent

CHEE WEE

Liked: Cleanliness, staff & service, property conditions & facilities
All staff are hospitality professional making sure guest enjoy their stay. Especially premier lounge staff Kelvin & the rest.
Stayed 4 nights in Feb 2025

10/10 Excellent

Honey Kathryn

Stayed 1 night in Feb 2025

8/10 Good

Eiko

Stayed 3 nights in Feb 2025

8/10 Good

Sook P

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

8/10 Good

Memuna

Stayed 6 nights in Jan 2025

8/10 Good

Stuart

Stayed 3 nights in Jan 2025

10/10 Excellent

Edwin

Stayed 3 nights in Dec 2024

10/10 Excellent

Syahmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access to many places dje to the citywalk bridge that's right beside the hotel
Stayed 5 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

James

Stayed 3 nights in Nov 2024

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in the heart of KL! Second time staying and really like the price, the location and the facilities. Highly recommend.
Stayed 1 night in Dec 2024

4/10 Poor

Willy, Singapore

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel has a carpark that look like you’re in 1975. The turns are so tight it is evident through all the scratch marks on the wall. So if you’re driving an SUV , just be careful. Novotel is under Accor group and I think there are certain expectation about the hotel. But this hotel room does not have any door bell ? Lastly I think the concierge was great but I cannot say the same for the kitchen staff. It appears that because I’m a Chinese , when I request for custom omelette at the egg station, I was told to just take from those ready made. Then when I spotted a few malay asking for omelette , they were served according to what they wanted. This is the most disappointing hotel I ever stayed, we are living in 2024 and yet such petty racism service from this hotel still exist??
Stayed 3 nights in Dec 2024