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Mandarin Oriental, Kuala Lumpur

5.0 star property

Choose dates to view prices

Photo gallery for Mandarin Oriental, Kuala Lumpur

Outdoor pool, pool umbrellas, sun loungers
3 bars/lounges, cocktail bar
Royal Suite King Bed | Premium bedding, down comforters, minibar, in-room safe
3 bars/lounges, cocktail bar
Property grounds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
Kuala Lumpur City Centre, Kuala Lumpur, 50088
  • Petronas Twin Towers
    ‪6 min walk‬
  • Pavilion Kuala Lumpur
    ‪12 min walk‬
  • Kuala Lumpur Tower
    ‪20 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪48 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Park View (Executive)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Club Room, 1 King Bed, Park View (Executive)

  • 517 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Park View

Game room

Executive Room, Park View

  • 517 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (Twin Towers View)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Twin Beds (Twin Towers View)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe City View Room Twin

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Deluxe City View Room Twin

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite King Bed

Royal Suite King Bed | Premium bedding, down comforters, minibar, in-room safe

Royal Suite King Bed

  • 440 sq ft
  • Park view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

  • 1636 sq ft
  • City view
  • Sleeps 7
  • 2 Twin Beds and 1 King Bed

View all photos for Deluxe City View Room King

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Deluxe City View Room King

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 2 Twin Beds, City View

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Club Deluxe, Room, 2 Twin Beds, City View

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds | Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, Multiple Beds

  • 3444 sq ft
  • Park view
  • Sleeps 5
  • 2 King Beds

View all photos for Mandarin, Room, 1 King Bed

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Mandarin, Room, 1 King Bed

  • 883 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Twin Towers Suite King)

Premium bedding, down comforters, minibar, in-room safe

Suite, 2 Bedrooms (Twin Towers Suite King)

  • 1313 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 2 Bedrooms (Park Suite King)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Suite, 2 Bedrooms (Park Suite King)

  • 1313 sq ft
  • Park view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 King Bed (Park)

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Park)

  • 883 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 King Bed

  • 1776 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Park View Room King

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Club Park View Room King

  • 431 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Park View Room King

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Deluxe Park View Room King

  • 431 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Twin Towers View)

Game room

Club Room, 1 King Bed (Twin Towers View)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Towers View Room King

Premium bedding, down comforters, minibar, in-room safe

Twin Towers View Room King

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

  • 1399 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

  • 1399 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

Premium bedding, down comforters, minibar, in-room safe

Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

  • 1313 sq ft
  • Park view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Club Deluxe, Room, 1 King Bed, City View

Game room

Club Deluxe, Room, 1 King Bed, City View

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Park View Room Twin

Premium bedding, down comforters, minibar, in-room safe

Deluxe Park View Room Twin

  • 431 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, Connecting Rooms, Park View (King Bed)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Room, Connecting Rooms, Park View (King Bed)

  • 1313 sq ft
  • Park view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Connecting Rooms (Twin Towers View, King Bed)

Room, Connecting Rooms (Twin Towers View, King Bed) | Exterior

Room, Connecting Rooms (Twin Towers View, King Bed)

  • 1313 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Twin Beds (Twin Towers View)

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds (Twin Towers View)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Lobby

Grand Hyatt Kuala Lumpur

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, (1002)
The price is $307
per night
$334 total
includes taxes & fees
May 22 - May 23
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About this property

Mandarin Oriental, Kuala Lumpur

5-star hotel in Kuala Lumpur City Centre
Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar.
Mandarin Oriental, Kuala Lumpur offers 629 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Mandarin Oriental, Kuala Lumpur features outdoor tennis courts and an outdoor pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a children's pool, a hot tub, and a fitness center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Mandarin Oriental, Kuala Lumpur has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Mosaic - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
MO Bar - Onsite cocktail bar. Open daily.
Mandarin Grill - This restaurant serves lunch and dinner. Open daily.
Aqua Restaurant & Grill - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Lai Po Heen - This restaurant serves brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (MYR 40 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 58.80 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aqua Restaurant & Grill
  • Lai Po Heen
  • Mandarin Grill
  • MO Bar
  • Mosaic

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 30 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Please note that any special requests must be confirmed by contacting the hotel in advance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 113.4 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 58.80 for children
  • Airport shuttle fee: MYR 424 per vehicle (one-way, maximum occupancy 3)
  • Secured valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 113.4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Kuala Lumpur Mandarin Oriental
Mandarin Oriental Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel
Mandarin Oriental, Kuala Lumpur Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur

Mandarin Oriental, Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 772 out of 1004 reviews
Rating 8 - Good. 160 out of 1004 reviews
Rating 6 - Okay. 38 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sukhi

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Vladimir

Stayed 4 nights in Jan 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

4/10 Poor

Jo

Disliked: Staff & service, property conditions & facilities, room comfort

Needs a full refurbishment

I Love this hotel and have been going for over 20 years, so it is sad to score and write this review so low as have such fond memories ! But the hotel is in desperate need of a full refurbishment and my experience for a 3 day stay wasn’t great. They need to close the hotel like MO Singapore to complete the whole hotel renovations properly. The rooms, restaurants and all areas need a total revamp, with some service and client experience training to get this brand in KL back on track.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

4/10 Poor

Harjeet

Liked: Cleanliness, staff & service
Overall a very conveniently located, modern and elegant hotel. Due to CNY holidays there were a lot more tourists than professionals. And the queues for breakfast very long. Although understandable, they could have predicted this and opened up alternative spaces to have breakfast. The reason for low stars is the unprofessional behaviour shown by the servers and cleaners after breakfast buffet closed. The buffet closes at 10:30am although guests are usually still around for another 30 mins or so like any other hotel. And the staff keep their voices low topping up coffee etc for a few remaining guests. But not the Mandarin Oritenal KL. Unusually, the cleaning crews started to descend at 10:35am and the extremely high pitched talking and clanging of utensils was very odd for a premium property. Many properties end breakfast at the usual time although I have yet to see a hotel where the staff went about talking loudly, removing left over food with pits and pans clinging, and guffawing as well as back slapping each other. Not one day but all three days. Just something that the hotel can easily improve upon by coaching staff. Thank you.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here many times. Great location.
Stayed 1 night in Jan 2025

10/10 Excellent

William, Corona Del Mar

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property next to Petronas Towers. Rooms are spacious and well appointed. Staff are extremely helpful and very pleasant. Buffet breakfast is wonderful.,
Stayed 2 nights in Jan 2025

10/10 Excellent

Stewart

Stayed 6 nights in Jan 2025

10/10 Excellent

Ehsan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jan 2025

10/10 Excellent

Abdulrahman

Stayed 3 nights in Jan 2025

8/10 Good

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staffs.
Stayed 1 night in Jan 2025

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, amenities
Pretty good.
Stayed 3 nights in Jan 2025

10/10 Excellent

Shayonee

Stayed 2 nights in Jan 2025

10/10 Excellent

Cleopatra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Yassar

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!!
Stayed 5 nights in Jan 2025

10/10 Excellent

WEN

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good location next to the twin towers, walking distance to the shopping malls. The hotel’s facilities are outdated.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jon

Stayed 2 nights in Jan 2025

10/10 Excellent

MOHAMMAD FAIZAL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Well-Deserved 5 Stars

This was my first stay here and I must say it was pleasant, excellent and far exceed my expectations. Staff was helpful, friendly and welcoming, and service was top-notch. A stone’s throw away from KLCC, very convenient. Thank you for making my stay a memorable one. Will most definitely return to Mandarin Oriental for my future trips to KL.
Stayed 2 nights in Jan 2025

10/10 Excellent

Battulga

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some guests smoke in-room even in a non-smoking section.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Stayed 4 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2025

8/10 Good

Margaret Mun Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Easy to book.
Stayed 4 nights in Jan 2025