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InterContinental Kuala Lumpur by IHG

5.0 star property

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Photo gallery for InterContinental Kuala Lumpur by IHG

Outdoor pool, open 7:00 AM to 9:00 PM, free cabanas, sun loungers
Hot tub, body treatments, aromatherapy, body wraps, body scrubs, facials
Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, down comforters
Fountain
Hot tub, body treatments, aromatherapy, body wraps, body scrubs, facials

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa

Explore the area

Map
165 Jalan Ampang, Kuala Lumpur, 50450
  • KLCC Park
    ‪10 min walk‬
  • Petronas Twin Towers
    ‪11 min walk‬
  • Suria KLCC Shopping Centre
    ‪12 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

View all photos for Classic Room, 1 King Bed (Super King)

Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed (Super King)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, City View (Super Singles)

Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Twin Beds, City View (Super Singles)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, City View (Super King)

Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, City View (Super King)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Super King)

Premium Room, 1 King Bed, Club Lounge Access (Super King) | Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed, Club Lounge Access (Super King)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom

  • 904 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds (Super Single, High Floor)

Premium Room, 2 Twin Beds (Super Single, High Floor) | Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 2 Twin Beds (Super Single, High Floor)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Super Singles)

Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Twin Beds (Super Singles)

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down comforters

Classic Room

  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Accessible

Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Twin Beds, Accessible

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access (Super Singles)

Premium Room, 2 Twin Beds, Club Lounge Access (Super Singles) | Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 2 Twin Beds, Club Lounge Access (Super Singles)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Super King, High Floor)

Premium Room, 1 King Bed (Super King, High Floor) | Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed (Super King, High Floor)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

InterContinental Kuala Lumpur by IHG

5-star hotel in Kuala Lumpur City Centre
Along with 5 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
InterContinental Kuala Lumpur by IHG offers 473 accommodations, which are accessible via exterior corridors and feature minibars and safes. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 48-inch LED televisions come with premium satellite channels and smart speakers. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Jade Heritage Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, InterContinental Kuala Lumpur by IHG features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of 9 meeting rooms and limo/town car service. Event facilities measuring 20581 square feet (1912 square meters) include conference space. This luxury hotel also offers spa services, multilingual staff, and gift shops/newsstands. A complimentary area shuttle within 0 kilometers is available for guests. Onsite parking is available (surcharge), along with a car charging station.

InterContinental Kuala Lumpur by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Tao Chinese Cuisine - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Tatsu Japanese Cuisine - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Serena Brasserie - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
OneSixFive Lounge - Onsite lobby lounge. Open daily.
Bentley's Pub - Onsite pub. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Hindi, Japanese, Malay, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Limo/town car service
  • Covered valet parking on site (MYR 45 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 108 for adults and MYR 54 for children
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bentley's Pub
  • OneSixFive Lounge
  • Serena Brasserie
  • Tao Chinese Cuisine
  • Tatsu Japanese Cuisine

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's dinnerware
  • Free area shuttle
  • Highchair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,581 square feet of conference space
  • 9 meeting rooms
  • Computer station

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (110 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 30 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch LED TV with premium satellite channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Additional fees of MYR 54 apply to children aged 6 to 11 for breakfast and dinner buffets, when sharing existing bedding with their parent. Fees are collected at the property.

Renovations and closures

The property will be renovating from December 10 2024 to April 30 2025 (completion date subject to change). The following areas are affected:
  • Meeting facilities

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 118.8 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 108 for adults and MYR 54 for children
  • Airport shuttle fee: MYR 350 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: MYR 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 118.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Intercontinental Hotel Kuala Lumpur
Intercontinental Kuala Lumpur
Kuala Lumpur Intercontinental
InterContinental Kuala Lumpur Hotel
Intercontinental Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Nikko Hotel
Nikko Kuala Lumpur

InterContinental Kuala Lumpur by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 1001 reviews
Rating 8 - Good. 259 out of 1001 reviews
Rating 6 - Okay. 58 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Ezekiel Vikneswaran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
inform the cleaning staff not to clean the room until being requested to do so
Stayed 1 night in Nov 2024

8/10 Good

John, Chula Vista

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended. Will come back again
Stayed 2 nights in Nov 2024

10/10 Excellent

Sreenu

Stayed 3 nights in Oct 2024

10/10 Excellent

ahmed

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and courteous staff eager to help. Proximity to the city center and underground metro.
Stayed 1 night in Nov 2024

10/10 Excellent

Noorrisham

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and spacious room
Stayed 1 night in Nov 2024

10/10 Excellent

Glib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and outstanding food quality
Stayed 1 night in Oct 2024

10/10 Excellent

Ramiro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option to stay in this hotel for visiting Kuala Lumpur. Great service, the food is really good and the hotel is located close to some of the major city attractions.
Stayed 2 nights in Oct 2024

10/10 Excellent

Erik

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff are very friendly and hospitality.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angelique N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Hala

Very nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop off on our trip
We had a lovely stay at the Intercontinental, we got off the plane and went straight to the hotel and enjoyed the comfort of the much needed facilities. We had 2 days to unwind and acclimatise to the time zone on our way to Bali and this was the perfect place to do it
Stayed 2 nights in Oct 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service. Especially breakfast.
Stayed 5 nights in Oct 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2024

10/10 Excellent

Tan Yee Keong

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Carlos

Business traveler
Liked: Staff & service
The place is in dire need of renovations. Faucet didn't work, toilets from the 80's, carpets from the 70s. A couple of pieces of furniture were stained or dirty. Their staff was very prompt and handled the issues but the property definitely does not have a 5 or even a 4 star rating. Again, staff outstanding, property is borderline avoid altogether.
Stayed 3 nights in Sep 2024

8/10 Good

Kiran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very good, it was a few minutes walk from the beach and many dining options around. Bad thing was there was a lot of traffic at peak times due to the club nearby.
Stayed 5 nights in Sep 2024

2/10 Terrible

USMAN

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room air con was not functioning, I did raise the issue with the staff and they said it's fine. Few days go past and they review again confirming yes it's not functioning. Was offered a new room which was much smaller and no compensation.
Stayed 8 nights in Sep 2024

10/10 Excellent

John, Spring

Stayed 1 night in Sep 2024

10/10 Excellent

Hector

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Anphy Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Support at checkin
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 4 nights in Aug 2024

10/10 Excellent

Kanishka

Stayed 7 nights in Aug 2024

10/10 Excellent

Chee Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Victoria Siew Mee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024