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InterContinental Kuala Lumpur, an IHG Hotel

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for InterContinental Kuala Lumpur, an IHG Hotel

Outdoor pool, open 7:00 AM to 9:00 PM, free cabanas, sun loungers
Point of interest
Body treatments, aromatherapy, body wraps, body scrubs, facials
Body treatments, aromatherapy, body wraps, body scrubs, facials
Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, down comforters

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Air conditioning

Explore the area

Map
165 Jalan Ampang, Kuala Lumpur, 50450
  • KLCC Park
    10 min walk
  • Petronas Twin Towers
    10 min walk
  • Suria KLCC Shopping Centre
    11 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    47 min drive

Room options

View all photos for Classic Room, 1 King Bed (Super King)

Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed (Super King)

  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, City View (Super Singles)

Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Twin Beds, City View (Super Singles)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, City View (Super King)

Classic Room, 1 King Bed, City View (Super King) | Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, City View (Super King)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Super King)

Premium Room, 1 King Bed, Club Lounge Access (Super King) | Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed, Club Lounge Access (Super King)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom

  • 904 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds (Super Singles)

Premium Room, 2 Twin Beds (Super Singles) | Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 2 Twin Beds (Super Singles)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Super Singles)

Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Twin Beds (Super Singles)

  • 452 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down comforters

Classic Room

  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Accessible Bathtub

Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Twin Beds, Accessible Bathtub

  • 441 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access (Super Singles)

Premium Room, 2 Twin Beds, Club Lounge Access (Super Singles) | Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 2 Twin Beds, Club Lounge Access (Super Singles)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Super King)

Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed (Super King)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Hotel Kuala Lumpur

Pool
Kids pool
Parking included
Restaurant
4.4 out of 5, Excellent, (1006)
The price is $74
per night
$89 total
includes taxes & fees
Jan 10 - Jan 11
DoubleTree by Hilton Hotel Kuala Lumpur

About this property

InterContinental Kuala Lumpur, an IHG Hotel

5-star hotel in Kuala Lumpur City Centre
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
InterContinental Kuala Lumpur, an IHG Hotel offers 473 accommodations, which are accessible via exterior corridors and feature minibars and safes. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels and smart speakers. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
In addition to a full-service spa, InterContinental Kuala Lumpur, an IHG Hotel features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, 9 meeting rooms, and limo/town car service. Event facilities measuring 10362 square feet (963 square meters) include conference space. This luxury hotel also offers spa services, multilingual staff, and gift shops/newsstands. A complimentary area shuttle within 0 kilometers is available for guests. Onsite parking is available (surcharge), along with a car charging station.

InterContinental Kuala Lumpur, an IHG Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Tao Chinese Cuisine - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Tatsu Japanese Cuisine - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Serena Brasserie - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
OneSixFive Lounge - Onsite lobby lounge. Open daily.
Bentley's Pub - Onsite pub. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Hindi, Japanese, Malay, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Limo/town car service
  • Covered valet parking on site (MYR 40 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 108 for adults and MYR 54 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bentley's Pub
  • OneSixFive Lounge
  • Serena Brasserie
  • Tao Chinese Cuisine
  • Tatsu Japanese Cuisine

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's dinnerware
  • Free area shuttle
  • Free crib
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10,362 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (110 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 30 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LED TV with premium satellite channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Additional fees apply to children 6 to 11 for complimentary breakfast and dinner, when sharing existing bedding with their parent. Fees are collected at the property.

Renovations and closures

The property will be renovating from December 10 2024 to April 30 2025 (completion date subject to change). The following areas are affected:
  • Meeting facilities

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 118.8 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 108 for adults and MYR 54 for children
  • Airport shuttle fee: MYR 318.60 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: MYR 40 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 118.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Intercontinental Hotel Kuala Lumpur
Intercontinental Kuala Lumpur
Kuala Lumpur Intercontinental
InterContinental Kuala Lumpur Hotel
Intercontinental Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Nikko Hotel
Nikko Kuala Lumpur

InterContinental Kuala Lumpur, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 626 out of 1001 reviews" "
Rating 8 - Good. 261 out of 1001 reviews" "
Rating 6 - Okay. 60 out of 1001 reviews" "
Rating 4 - Poor. 27 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John, Spring

Stayed 1 night in Sep 2024

10/10 Excellent

Hector

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Anphy Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Support at checkin
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 4 nights in Aug 2024

10/10 Excellent

Kanishka

Stayed 7 nights in Aug 2024

10/10 Excellent

Chee Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Victoria Siew Mee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Liza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel but ‘inconsiderate neighbours’
This hotel has excellent service. Request for extra towel & bedding was attended to quickly even though we checked in after midnight. Unfortunately the walls are thin. The people in the room diagonally to us were talking so loudly that we could hear them at 3am. Someone must be smoking along the corridor & we could smell it near the door area. Thankfully it did not permeate throughout the room. I would come back again but hopefully we have more considerate neighbours.
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Stayed 2 nights in Aug 2024

2/10 Terrible

Mohamed

Traveled with partner
Disliked: Staff & service, amenities
Staff is very unprofessional. Did not find my booking during check in and rejected me although I had all proof of booking.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mohammad Ibrahim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and amazing hotel, staff are very friendly and at tentative. Good location too.
Stayed 7 nights in Jul 2024

8/10 Good

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance will take your breath away. The room’s toilet could’ve been better. It was very slow to go down and the water in the hotel was yellowish! Unnerving to say the least. Our room was facing an apartment complex where people were hang drying their clothes on their balconies. Not aesthetic at all. Staff was wonderful and they made it feel better than what this place was.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very conveniently located
Stayed 3 nights in Jun 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They couldn’t do enough for us, this was a fantastic stay, the staff was amazing , 10 out of 10 from us highly recommended
Stayed 5 nights in Jul 2024

8/10 Good

Wei Chin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Comfortable bed and really helpful staff but found mould in the shower and bath room. Bathroom is due for an upgrade.
Stayed 20 nights in Jun 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy access to trains and shopping. Good selection of neweby restaurants
Stayed 6 nights in Jul 2024

10/10 Excellent

Lizza Marie

Stayed 2 nights in Jun 2024

10/10 Excellent

Ezekiel Vikneswaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Ann-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel! I definitely recommend the club status as the food was 5 Star and the service as well. The concierge, Iqbal, was so helpful when my plane was delayed and I had to cancel my tour. He made sure I still got to see the sights by recommending and procuring me a ticket for the KL Hop on - Hop off bus which was a perfect way to see the city. I also recommend this hotel for its large room and amenities. There was a scale in my room! So nice to have. Also the pool was wonderful and had an amazing view as it was surrounded by the tall buildings of the city. Emmy at the pool was so helpful and kind. If you are looking for a hotel. This is the one for your stay in Kuala Lumpur!
Stayed 1 night in Jun 2024

10/10 Excellent

Kimberley Fae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and modern, lots of lovely touches and staff go out of their way to make your stay perfect
Stayed 13 nights in May 2024

8/10 Good

Xiao

Liked: Cleanliness, staff & service, amenities
The hotel is located at a convenient place close to two MRT stations and two shopping centers. In general, the hotel staffs are friendly and helpful. My room was assigned to be next to the elevators. So, it is quite noisy to hear the elevators going up and down. The hotel should take some actions to reduce the noise. I heard the same complain from my friend whose room was also assigned next to the elevators. The hotel's breakfast has good varieties. However, several days during our stay, the breakfast was a quite messy disaster with so many people in the dinning area and a long line waiting outside. The hotel staffs were helpless and overwhelmed. The hotel management should foresee this when giving promotions to attract guests.
Stayed 8 nights in Jun 2024

10/10 Excellent

Syed K

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family time with InterContinental hotel. Highly recommended for families 😇
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was exceptional as was the food! I’ve been going to the intercon for over a decode - for their attention comfort breakfast- and noted that the same people have been there for YEARS.
Stayed 3 nights in Jun 2024

2/10 Terrible

Asia

Stayed 8 nights in Jun 2024