Ibis Kuala Lumpur City Centre Hotel

4.0 star property

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Photo gallery for Ibis Kuala Lumpur City Centre Hotel

Aerial view
Hypo-allergenic bedding, minibar, in-room safe, desk
Reception
Rooftop bar
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
32 Jalan Yap Kwan Seng, Golden Triangle, Kuala Lumpur, 50450
  • Petronas Twin Towers
    ‪11 min walk‬
  • Suria KLCC Shopping Centre
    ‪13 min walk‬
  • KLCC Park
    ‪14 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪47 min drive‬

Room options

Deluxe Room, 2 Twin Beds

  • City view
  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

Standard Room, 3 Single Beds

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

Standard Room, 1 Queen Bed, High Floor

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Queen Room (No Window)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

  • City view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room (No Window)

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Single Beds, High Floor

  • City view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Queen Bed

  • City view
  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed

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About this property

Ibis Kuala Lumpur City Centre Hotel

4-star hotel in Golden Triangle
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Change of towels is available on request.
Ibis Kuala Lumpur City Centre Hotel offers 684 air-conditioned accommodations with minibars and laptop-compatible safes. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.
Ibis Kuala Lumpur City Centre Hotel features 2 outdoor swimming pools, a 24-hour fitness center, and a children's pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

7 meeting rooms are available. This business-friendly hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Ibis Kuala Lumpur City Centre Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Kampung Kitchen - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Skyview Bar - This rooftop bar serves dinner only. Open daily.
Petite Paris Cafe - Onsite café. Open daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 30 for adults and MYR 21 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kampung Kitchen
  • Petite Paris Cafe
  • Skyview Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Conference center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible shuttle
  • Elevator (79 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 33 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 30 for adults and MYR 21 for children
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Ibis Kuala Lumpur City Centre
Ibis Kuala Lumpur City Centre
Ibis Kuala Lumpur City Centre Hotel Hotel
Ibis Kuala Lumpur City Centre Hotel Kuala Lumpur
Ibis Kuala Lumpur City Centre Hotel Hotel Kuala Lumpur

Ibis Kuala Lumpur City Centre Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 372 out of 770 reviews
Rating 8 - Good. 252 out of 770 reviews
Rating 6 - Okay. 86 out of 770 reviews
Rating 4 - Poor. 39 out of 770 reviews
Rating 2 - Terrible. 21 out of 770 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kit Mei

Stayed 2 nights in Jan 2025

10/10 Excellent

Karina

Traveled with partner
Liked: Amenities, property conditions & facilities
Muy bien ubicada, pero terrible los olores del baño
Stayed 2 nights in Jan 2025

8/10 Good

Karina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cerca a lugares turísticos fáciles de llegar
Stayed 2 nights in Jan 2025

8/10 Good

Felix

Liked: Cleanliness, amenities, property conditions & facilities
It is a nice hotel with a great pool on the top and the hotel is directly in the center of Kuala Lumpur. To many people at same time took the breakfast, this was not comfortable
Stayed 3 nights in Jan 2025

2/10 Terrible

bilal

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Amanda, Camarillo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Disliked: Room comfort

Poor communication prior to arrival.

The lobby was busy that we really struggled to hear the staff member at check in. We were disappointed that our email request for an early check did not received despite sending it 3 times via the hotels.com contact portal. They tried their best on the day, allowing us to check an hour earlier which was appreciated.
Stayed 2 nights in Dec 2024

10/10 Excellent

FATIN

Stayed 3 nights in Dec 2024

6/10 Okay

Simon

Stayed 2 nights in Oct 2024

8/10 Good

MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

SIOBHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good city hotel with a pool

Very good city hotel with a pool. The service was friendly and pretty efficient and the room had everything needed for my short stay. Good location for visiting.
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Ibis Kuala Lumpur

Great stay at Ibis Kuala Lumpur City Center. Clean hotel with amazing city views. Great food and atmosphere. Enjoyed the rooftop pool overlooking Kuala Lumpur. Very nice hotel.
Stayed 2 nights in Dec 2024

8/10 Good

SHUQI

Stayed 1 night in Dec 2024

6/10 Okay

Glen

Overall it was a fine stay. Didn’t have breakfast included but decided to pay on the day twice for convenience - it wasn’t a great breakfast at all, very low quality. I used the laundry service once and it was SO expensive - £18 for a couple of t-shirts, pants and socks!! Room was overall clean and comfortable, though!
Stayed 5 nights in Dec 2024

10/10 Excellent

Suraj Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, sweet people, enjoyed the stay
Stayed 3 nights in Dec 2024

8/10 Good

Franciso

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything works smoothly. Streets nearby were not to friendly to walk
Stayed 6 nights in Dec 2024

10/10 Excellent

Akram khaled abdo

Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 5 nights in Nov 2024

10/10 Excellent

Can

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

Sophia

Stayed 2 nights in Oct 2024

6/10 Okay

Raed, PEARLAND

3 star ratimg for this hotel is good.
Stayed 2 nights in Oct 2024

6/10 Okay

Tuck Mun

Business traveler
Nothing spectacular. Found it was more expensive booking through expedia. No receipt given for the tourism tax. Terrible taxi service.
Stayed 1 night in Oct 2024