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Hotel Seri Malaysia Genting Highlands

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Seri Malaysia Genting Highlands

Front of property
Game room
Minibar, in-room safe, bed sheets
Restaurant
Reception

Reviews

5.6 out of 10

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included
  • Restaurant

Explore the area

Map
No 11, Jalan Jati 1, Goh Tong Jaya, Genting Highlands, Pahang, 69000
  • Genting Skyway
    19 min walk
  • Gohtong Jaya Nasi Kandar
    1 min walk
  • Batang Kali Station
    24 min drive
  • Genting (GTB-Genting Heliport)
    5 min walk

Room options

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, bed sheets

Standard Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, bed sheets

Family Room

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room (Queen)

Standard Double Room (Queen) | View from room

Standard Double Room (Queen)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen Room

Minibar, in-room safe, bed sheets

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Minibar, in-room safe, bed sheets

Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Twin Room

Minibar, in-room safe, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior detail

Swiss-Garden Hotel & Residences, Genting Highlands

Pool
Kids pool
Parking included
Free WiFi
3.5 out of 5, Good, (126)
The price is $70
per night
$78 total
includes taxes & fees
Jan 11 - Jan 12
Swiss-Garden Hotel & Residences, Genting Highlands

About this property

Hotel Seri Malaysia Genting Highlands

3-star Genting Highlands hotel close to Genting Highlands Premium Outlets
This hotel features a restaurant, a business center, and concierge services. Self parking is free. Other amenities include dry cleaning, laundry facilities, and a convenience store.
Hotel Seri Malaysia Genting Highlands offers 124 air-conditioned accommodations with safes. Coffee/tea makers and minibars are provided. Rooms have partially open bathrooms. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested.
The hotel offers a restaurant. Business-related amenities at this 3-star property consist of a business center and meeting rooms. This Genting Highlands hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Hotel Seri Malaysia Genting Highlands has designated areas for smoking.

Hotel Seri Malaysia Genting Highlands has a restaurant on site.
Room service is available.

Languages

English, Malay

Property amenities

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • Elevator

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
The Genting Highlands Theme Park will be closed for renovation until further notice.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Seri Genting HIghlands
Hotel Seri Malaysia
Hotel Seri Malaysia Genting HIghlands
Seri Hotel Malaysia
Seri Malaysia Genting Highlan
Seri Malaysia Genting HIghlands
Seri Malaysia Hotel Genting HIghlands
Seri Malaysia Genting Highlands Hotel Genting Highlands
Hotel Seri Malaysia Genting Highlands Hotel
Hotel Seri Malaysia Genting Highlands Genting Highlands
Hotel Seri Malaysia Genting Highlands Hotel Genting Highlands

Hotel Seri Malaysia Genting Highlands Reviews

Reviews

5.6
Rating 10 - Excellent. 13 out of 241 reviews" "
Rating 8 - Good. 50 out of 241 reviews" "
Rating 6 - Okay. 84 out of 241 reviews" "
Rating 4 - Poor. 47 out of 241 reviews" "
Rating 2 - Terrible. 47 out of 241 reviews" "

5.2/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

SOLIHA

Traveled with family
Liked: Staff & service, amenities
Hotel located in a quite busy commercial area but that makes it convenient for meals and grocery shopping. Large reception area and restaurant. It has its own free parking in the basement. Chose to stay there as it was value for money and just a 1-km drive to the Genting Premium outlet. The triple room was really spacious but the bathroom was disappointingly small. The toilet bowl was leaking and the walls lacked proper attention for a 3-star hotel. Still, looking beyond all these, it is still a good, convenient hotel for a repeat visit.
Stayed 1 night in Dec 2023

6/10 Okay

Muhamad Firdaus bin

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Overall experience is great only toilet are not clean with taint
Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
Old Hotel
They didn`t find my booking through Hotel.com. Simple Buffet Breakfast. Old Hotel located at Gohtong Jaya. Front Office staff still call me after I already Check Out.
Stayed 1 night in Jan 2022

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
Room facing main road at gohtong jaya. Most window is damaged and cant closed properly. Busy & noisy sound from road on morning.
Stayed 1 night in Feb 2020

4/10 Poor

Wan mohamad hanafee

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room is not clean. Water heater didnt work properly. Condition of bed sheet is terrible. No tv channel
Stayed 1 night in Feb 2020

6/10 Okay

Mohd Rahman Bin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not stay there again in future.
It was a very old hotel...need a lot of improvement and need major renovation...its look like haunted house and very quite and scary at times and room was not so clean.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good placs for relaxing with cool weather and nice view.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 1 night in Dec 2019

8/10 Good

Masnor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
This hotel room was huge. They provide the basic necessary. But the furnishing was old and i remember seeing a note that states that they will charge RM20 if tenant moved the bed location. This is a surprise to me.
Stayed 1 night in Dec 2019

8/10 Good

Kalai

Liked: Cleanliness, property conditions & facilities
So far all ok... shower heater need to upgrade new system. Get very tasty break fast...
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was a nightmare, dirty, smelly, your deposit in the toilet ends up at your feet, dirty towels with stains you can only imagine what the cause was, I have visited nearly 90 countries, this is the first time I have complained, Expedia should drop this hotel from their selection... It's a bloody disgrace
Stayed 2 nights in Dec 2019

8/10 Good

Irma Intan Ezliena

Liked: Staff & service, property conditions & facilities, room comfort
location is good but the service is quite bad.. breakfast not much choices..
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Stayed 1 night in Sep 2019

2/10 Terrible

Azivy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to be cleaned!!!
I strongly suspect that the sheets were not washed - it was stinky ! When asked to change , the respond from the housekeeping staffs were ‘we already changed the sheets’! The carpet was dirty and the hallway was musty.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Like - location Dislike - condition of room and amenities provided.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Imran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price for the room. Cosy for it's age.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
not much good n unhappy to stay
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy acces.. Easy parking..
Stayed 1 night in Jul 2019

6/10 Okay

Tyra

Traveled with family
Disliked: Property conditions & facilities
Spacious room, but the toilet need a maintenance
Stayed 1 night in Jun 2019

4/10 Poor

Vanessa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
bad room
exterior of hotel looked alright but the room was horrible! doors were squeaky, windows latch were broken. room had a musky smell. carpets were gunky to the feet and the toilet bowl was dripping all night long.
Stayed 2 nights in Jun 2019

8/10 Good

Diana Shafrida

Liked: Staff & service
Location
Strategic location, good view
Stayed 1 night in Jun 2019