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Grand Hyatt Kuala Lumpur

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Kuala Lumpur

Lobby
Exterior
Exterior
Outdoor pool, open 8:00 AM to 8:00 PM, free cabanas, sun loungers
Grand Suite (Tower View) | City view

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Spa
  • Air conditioning
  • Room service

Explore the area

Map
12 Jalan Pinang, Kuala Lumpur, 50450
  • Kuala Lumpur Convention Centre
    2 min walk
  • Aquaria KLCC
    3 min walk
  • Suria KLCC Shopping Centre
    5 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    47 min drive

Room options

View all photos for Grand, Executive Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand, Executive Suite

  • 1636 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Diplomat)

Suite (Diplomat) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Diplomat)

  • 2605 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Twin Room (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Twin Room (Tower View)

  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Tower View)

View from room

Club Room, 1 King Bed (Tower View)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand, Deluxe Room, 1 King Bed

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Tower View)

Grand Suite (Tower View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Suite (Tower View)

  • 1130 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Twin Room

  • 506 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Twin Room

  • 506 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand, Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand, Suite

  • 1130 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Tower View)

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (Tower View)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

View from room

Club Room, 1 King Bed

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Twin Beds (Tower View)

  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Garden View

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room (BARBIE® )

Room (BARBIE® ) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room (BARBIE® )

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (BARBIE® )

Suite (BARBIE® ) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (BARBIE® )

  • 1130 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Grand Hyatt Kuala Lumpur

5-star Kuala Lumpur hotel, connected to a shopping center in Kuala Lumpur City Centre
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Grand Hyatt Kuala Lumpur offers 411 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. A pillow menu is available. 42-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Grand Hyatt Kuala Lumpur features an outdoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, 13 meeting rooms, and limo/town car service. Event facilities measuring 45370 square feet (4215 square meters) include conference space. This luxury hotel also offers a children's pool, a 24-hour fitness center, and multilingual staff. Complimentary self parking is available on site.

Grand Hyatt Kuala Lumpur has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
JP teres - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
THIRTY8 - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Poolhouse - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (MYR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MYR 115 for adults and MYR 58 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • JP teres
  • Poolhouse
  • THIRTY8

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 45,370 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 115 for adults and MYR 58 for children
  • Valet parking fee: MYR 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the fitness facility with adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel
Kuala Lumpur Grand Hyatt
Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur

Grand Hyatt Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 770 out of 1002 reviews" "
Rating 8 - Good. 161 out of 1002 reviews" "
Rating 6 - Okay. 46 out of 1002 reviews" "
Rating 4 - Poor. 14 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Excellent Management
My mom and I had an issue while staying at this hotel. However, when we spoke to a woman (I believe her name is Jenny) at the front desk, she was incredibly helpful. She had her manager get in touch with me and my mom. The manager was excellent. I wish I could remember her name. This was several months ago but I wanted to write a review because Jenny and her manager were absolute helpful and understanding. I hope that both of them get a raise or get bumped up in management because they are people who know how to take care of their guests.
Stayed 3 nights in Jun 2024

10/10 Excellent

MIEKO

Stayed 2 nights in Aug 2024

10/10 Excellent

LUICINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyatt always a good option
Great location, very close to KLCC park. Hotel is nice and rooms have a good size. Highly recommended.
Stayed 3 nights in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Location, service, cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

DAN

Traveled with family
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient
Stayed 2 nights in Sep 2024

10/10 Excellent

MIEKO

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

8/10 Good

MARIA CONCEPCION ASUNCION, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on the morning buffet area were really attentive and friendly. Food was incredibly delicious. The staff on the lobby reception area were not welcoming, bearing serious, not-so-friendly faces. Ground staff were all friendly though. The corner nooks of the room we were in were dusty when I wiped them upon arrival and there was an ugly non-removable yellow-brown stain on the bathroom tile. There were 3 of us in the room, and I repeatedly asked for an extra bar of soap for the sink area ( called guest services 3x, different days) but my request was only granted after 5 days, after I chanced around the housekeeping staff (2 days before we left.) We were booked for a week. They gave us extra towels, however, also on the 5th day. I like the location of the property.
Stayed 7 nights in Aug 2024

10/10 Excellent

Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most luxurious city hotel to stay with awesome views from Thirty Eight Floor.
Stayed 1 night in Aug 2024

10/10 Excellent

MIEKO

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet 👍
Stayed 1 night in Sep 2024

10/10 Excellent

Ammran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

MIEKO

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay helthy
Stayed 1 night in Aug 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, excellent food options, fantastic views. Zero complaints.
Stayed 5 nights in Aug 2024

10/10 Excellent

Selbi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my mum (60 yo) and a 5 year old niece. We loved everything: starting from welcoming and most polite staff, endless options of the delicious breakfast, clean and quiet pool zone with everything required. We stayed at the Barbie room and not only my niece was over the roof with joy, but myself and my mum felt like living a little girls’ dream. Will definitely choose Grand Hyatt again.
Stayed 1 night in Jun 2024

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and location
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and comfortable
Rooms are spacious and comfortable. Pool, sauna amazing. Spa is old and needs renovation. Steam room not great. Breakfast great and food good
Stayed 5 nights in Aug 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Mustafa, Oakland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok area
Stayed 4 nights in Aug 2024

8/10 Good

Poh Kheng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Keng Hock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

HERMANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Insu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the room view and breakfast! As well as overall experience was good. I would like to thank all the staffs at Grand Hyatt
Stayed 1 night in Aug 2024

10/10 Excellent

WING CHI

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2024

10/10 Excellent

gary

Stayed 4 nights in Jul 2024