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Four Points By Sheraton Kuala Lumpur, City Centre

4.5 star property

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Photo gallery for Four Points By Sheraton Kuala Lumpur, City Centre

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Deluxe Room, 1 King Bed, Non Smoking, Tower | Minibar, in-room safe, desk, laptop workspace
Exterior
Meeting facility
2 restaurants, breakfast, lunch served; local and international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Room service

Explore the area

Map
Corner of Jalan Sultan Ismail, & Jalan Ampang, Kuala Lumpur, 50450
  • Petronas Twin Towers
    ‪10 min walk‬
  • Suria KLCC Shopping Centre
    ‪12 min walk‬
  • KLCC Park
    ‪13 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪56 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Non Smoking

LCD TV

Premier Suite, 1 King Bed, Non Smoking

  • 883 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking

  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms, Non Smoking

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

LCD TV

Executive Suite, 1 King Bed, Non Smoking, City View

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Pool Access, Pool View

Room, 2 Double Beds, Pool Access, Pool View | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Pool Access, Pool View

  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 2 Double Beds, City View

LCD TV

Executive Suite, 2 Double Beds, City View

  • 624 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Tower

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking, Tower

  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Tower

Deluxe Room, 1 King Bed, Non Smoking, Tower | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Tower

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Double Beds, Non Smoking

LCD TV

Premier Suite, 2 Double Beds, Non Smoking

  • 883 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Tower

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Tower

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Pool View (Pool Access)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View (Pool Access)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, City View

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, City View

  • 646 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

2 restaurants, breakfast, lunch served; local and international cuisine

Four Points by Sheraton Kuala Lumpur, Chinatown

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (453)
The price is $70
per night
$78 total
includes taxes & fees
Mar 27 - Mar 28
Four Points by Sheraton Kuala Lumpur, Chinatown

About this property

Four Points By Sheraton Kuala Lumpur, City Centre

4.5-star Kuala Lumpur hotel, connected to the convention center in Golden Triangle
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Four Points By Sheraton Kuala Lumpur, City Centre offers 513 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandara. The spa is open daily.
In addition to a full-service spa, Four Points By Sheraton Kuala Lumpur, City Centre features a waterslide and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 28148 square feet (2615 square meters) include a conference center. This luxury hotel also offers a children's pool, a 24-hour fitness center, and spa services. Onsite parking is available (surcharge), along with a car charging station.

Four Points By Sheraton Kuala Lumpur, City Centre has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
The Mesh - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Sichuan Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (MYR 10 per day)
  • Secured valet parking on site (MYR 70 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MYR 98 for adults and MYR 49 for children
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Sichuan Kitchen
  • The Mesh

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Rock climbing
  • Waterslide

Family friendly

  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 27 meeting rooms
  • Conference center (28,148 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Magnifying mirror
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 49 for children
  • Covered self parking fee: MYR 10 per day
  • Secured valet parking fee: MYR 70 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Four Points By Sheraton Kuala Lumpur, City Centre Hotel
Four Points By Sheraton Kuala Lumpur, City Centre Kuala Lumpur

Four Points By Sheraton Kuala Lumpur, City Centre Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 93 out of 136 reviews
Rating 8 - Good. 30 out of 136 reviews
Rating 6 - Okay. 9 out of 136 reviews
Rating 4 - Poor. 1 out of 136 reviews
Rating 2 - Terrible. 3 out of 136 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sahir

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so good very good must try
Stayed 4 nights in Oct 2024

10/10 Excellent

shoban

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Good place to stay . Feel expensive
Stayed 2 nights in Nov 2024

10/10 Excellent

Carrie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carrie
Clean and up to date. Breakfast buffet was very nice, tons of selection.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kock

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good and great
Stayed 1 night in Nov 2024

10/10 Excellent

Kim Choy, Shah Alam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellents.
Stayed 1 night in Nov 2024

8/10 Good

Yee Fatt, Singapore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is strategic, food are delicious and staffs are friendly. The only minus point is the water temperature. It is so difficult to adjust the water temperature, need to take long time to get the hot water and the temperature won't maintain, sudden hot sudden cold, hope the hotel management can look into the water system upgrade.
Stayed 4 nights in Nov 2024

8/10 Good

SYED ABU SAYED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Sayed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent and all the staff members including the reception and breakfast team, as well as the room services team, are very kind and hospitable. We were able to check in early and they arranged for us to check out late without any additional charge. The chef also prepared a complimentary breakfast for my family and one of the staff members, Khamaria, also gave us a special bakery dessert on our last day. The manager, Ezreen, was very lovely and welcoming from the very first day of when we arrived at the hotel. We will definitely recommend Four Points Sheraton Kuala Lumpur City Centre to all of our family and friends and we will always come back to this hotel. The hotel is also located near all the main tourist attractions which makes it perfect.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ashna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Convenient location and easy to catch a Grab from there. Only downside was the noise from the streets at night.
Stayed 3 nights in Oct 2024

8/10 Good

Marini

Stayed 2 nights in Sep 2024

8/10 Good

Muhammad Hazim

Liked: Cleanliness
Location is great. In the heart of the city. The only setback is the service treatment by the pool staffs. Please have a look at again your SOP towards kid-friendly approach and the usage of pool facilities during rainy days.
Stayed 2 nights in Sep 2024

8/10 Good

Minal

Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great stay
Stayed 5 nights in Jul 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for seeing KL
Stayed 3 nights in Jul 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for seeing KL
Stayed 3 nights in Jul 2024

2/10 Terrible

Danial

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

naychi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Jul 2024

10/10 Excellent

Kavoos

Very nice
Stayed 5 nights in Jul 2024

8/10 Good

Medina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very nice
Stayed 10 nights in Jun 2024

10/10 Excellent

Jakub

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect. Very nice hotel. Just fitness under renovation so temporary was provided
Stayed 4 nights in Jun 2024

2/10 Terrible

Quazi Mahmuduz

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

Lynn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a good location
The hotel is in a great location in KLCC around 10 mins away from the twin towers on foot and connected to the convention center. It's renovated and has good value for money. The staff was helpful and accomodating. One thing to point out is about housekeeping. It seems that housekeeping quality depends on the team. The first day it looks like they got to our room at the end of their shift and were in a rush to finish, and some things were overlooked. The next day the room was perfectly in order and sparkling. But overall, the hotel is clean, nice, good value for money, and the staff is helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Chuen Moon

Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay was excellant. It would be a bonus if it was free parking!
Stayed 3 nights in Jun 2024

10/10 Excellent

Kristine

Stayed 1 night in Jun 2024