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Four Points by Sheraton Kuala Lumpur, Chinatown

4.0 star property

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Photo gallery for Four Points by Sheraton Kuala Lumpur, Chinatown

2 restaurants, breakfast, lunch served; local and international cuisine
2 restaurants, breakfast, lunch served; local and international cuisine
Suite, 1 Bedroom, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace
Outdoor pool
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
NO 2 JALAN BALAI POLIS, Kuala Lumpur, 50000
  • Kuala Lumpur Tower
    ‪19 min walk‬
  • Pavilion Kuala Lumpur
    ‪3 min drive‬
  • Petronas Twin Towers
    ‪4 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(28 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(5 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Tower

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Tower

10.0 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Twin Beds

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

8.6 out of 10
Excellent
(17 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Tower

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Four Points by Sheraton Kuala Lumpur, Chinatown

4-star hotel in Golden Triangle
2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and concierge services. Housekeeping is available on request.
Four Points by Sheraton Kuala Lumpur, Chinatown offers 318 air-conditioned accommodations with safes and slippers. Smart televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Four Points by Sheraton Kuala Lumpur, Chinatown features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

5 meeting rooms are available. This business-friendly hotel also offers a garden, concierge services, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Four Points by Sheraton Kuala Lumpur, Chinatown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Quan's Kitchen - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.
Lady Yi's Tea House - This café serves light fare only. Open daily.
Jann - Overlooking the pool, this cocktail bar serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jann
  • Lady Yi's Tea House
  • Quan's Kitchen

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Covered self parking fee: MYR 5 per day
  • Valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur, Chinatown Hotel
Four Points by Sheraton Kuala Lumpur, Chinatown Kuala Lumpur

Four Points by Sheraton Kuala Lumpur, Chinatown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 349 out of 496 reviews
Rating 8 - Good. 134 out of 496 reviews
Rating 6 - Okay. 9 out of 496 reviews
Rating 4 - Poor. 3 out of 496 reviews
Rating 2 - Terrible. 1 out of 496 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WOW

Delightful hotel right in the thick of Chinatown. The Management and staff go out of their way to help you. Great swimming pool and facilities.
Stayed 3 nights in Mar 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay.

Check in excellent. We were able to have room as soon as we arrived. Room perfect. Sockets by vanity mirror. Hooks in bathroom for used towels etc. Bed and pillows were the most comfortable ever. Pool clean and plenty of towels available. Bar had the best views of the city and Petronas towers. Staff lovely.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin Blair

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Customer Service!

From the very moment we arrived, it was clear, the customer service at all venues was amazing. From check-in to the bar staff, all were incredibly helpful and accommodating. The location is fantastic, walking to distance to Central Market and restaurants, a perfect location to explore the city. Will definitely stay again at the Four Points by the Sheraton Kuala Lumpur, Chinatown
Stayed 1 night in Mar 2025

10/10 Excellent

Wilhelmina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with excellent buffet breakfast and in the middle of Chinatown, walking distance to good restaurants and shops. Highly recommended.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Siu King

Liked: Cleanliness, staff & service, property conditions & facilities
I will back, they are excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

SOCK MIANG PRISCILLA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic & beautiful

Fantastic & beautiful hotel in the heart of Chinatown. Very close to to public transport & Central Market. The swimming pool is just lovely with great views.
Stayed 3 nights in Feb 2025

10/10 Excellent

Juliette

Liked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Fiona Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights loved every moment of this hotel and the surrounding area. Full of culture and the best food places . Markets a 5 minute walk. Breakfast and dinner at the hotel were amazing . Service cleanliness of room was fantastic would highly recommend.
Stayed 7 nights in Feb 2025

10/10 Excellent

Aarthi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, amazing stay
Stayed 2 nights in Feb 2025

10/10 Excellent

chee chiong

Liked: Cleanliness, staff & service, property conditions & facilities
Nil
Stayed 2 nights in Feb 2025

6/10 Okay

Daren

Business traveler
Liked: Staff & service
Disliked: Room comfort
Mattress is too soft
Stayed 4 nights in Feb 2025

8/10 Good

Wing Khay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy my stayed at this hotel and this was my second time stayed in this hotel and definitely will stay again on my next trip
Stayed 3 nights in Feb 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and very clean rooms. Would absolutely recommend staying here
Stayed 7 nights in Feb 2025

8/10 Good

Sie Khui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Feb 2025

10/10 Excellent

billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good
Stayed 4 nights in Feb 2025

10/10 Excellent

Tiffany

Stayed 3 nights in Feb 2025

8/10 Good

Tomi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Jan 2025

10/10 Excellent

jaffar

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Anh

Stayed 1 night in Jan 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, great staff.

The hotel was very nice and well located near to a train station. The hotel staff that we did interact with were fantastic with great customer service. The only let down was the breakfast buffet which we only went to on the last day. Unfortunately the food wasn't up to much, variety was lacking and there were probably too few staff to manage the hoards.
Stayed 3 nights in Jan 2025

10/10 Excellent

baharudin Suhaila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fresh place to stay for vacation
Stayed 2 nights in Jan 2025