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EQ Kuala Lumpur

5.0 star property

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Photo gallery for EQ Kuala Lumpur

Rooftop bar
Rooftop bar
Rooftop bar
Premier Room, 1 King Bed | Premium bedding, down comforters, free minibar, in-room safe
Rooftop bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Parking available

Explore the area

Map
Equatorial Plaza, Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Pavilion Kuala Lumpur
    ‪8 min walk‬
  • KLCC Park
    ‪13 min walk‬
  • Petronas Twin Towers
    ‪13 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Room, 2 Double Beds

  • City view
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, down comforters, free minibar, in-room safe

Premier Room, 1 King Bed

  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Twin Room

  • City view
  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, free minibar, in-room safe

Deluxe Room, 1 King Bed

  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Tower

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Twin Room, Tower

  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, down comforters, free minibar, in-room safe

Studio Suite

  • City view
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Equator Club Deluxe King

Premium bedding, down comforters, free minibar, in-room safe

Equator Club Deluxe King

  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Equator Club Deluxe Twin

View from room

Equator Club Deluxe Twin

  • City view
  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premier Twin Room, Tower

  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed, Tower

  • Sleeps 2
  • 1 King Bed

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Lobby

Grand Hyatt Kuala Lumpur

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, (1003)
The price is $213
per night
$233 total
includes taxes & fees
May 23 - May 24
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About this property

EQ Kuala Lumpur

5-star hotel in Kuala Lumpur City Centre
This smoke-free hotel features 5 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
EQ Kuala Lumpur offers 440 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

EQ Kuala Lumpur features a full-service spa, 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. Dining is available at one of the hotel's 5 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 30677 square feet (2850 square meters) include conference space. This luxury hotel also offers a children's pool, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary covered self parking is available on site, along with a car charging station.

EQ Kuala Lumpur is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Nipah - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Kampachi - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Sabayon - This fine-dining restaurant specializes in Modern European cuisine and serves dinner only. Reservations are required. Open daily.
Etoile - This restaurant serves breakfast, brunch, lunch, and dinner. Open daily.
Blue - This rooftop bar serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 88 to 94 for adults and MYR 44 to 47 for children
  • 5 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Blue
  • Etoile
  • Kampachi
  • Nipah
  • Sabayon

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 30,677 square feet of conference space

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 51 floors
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 88.00 to 94.00 for adults, and MYR 44.00 to 47.00 for children
  • Airport shuttle fee: MYR 100 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MYR 100 (one-way), (up to 12 years old)
  • Covered valet parking fee: MYR 40.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit
Guests under 16 years old are not allowed in the spa

Property is also known as

EQ Hotel Kuala Lumpur
EQ Kuala Lumpur
Hotel EQ Kuala Lumpur
Kuala Lumpur EQ Hotel
Hotel EQ
EQ Kuala Lumpur
EQ Hotel
EQ
EQ Kuala Lumpur Hotel
EQ Kuala Lumpur Kuala Lumpur
EQ Kuala Lumpur Hotel Kuala Lumpur

EQ Kuala Lumpur Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 384 out of 475 reviews
Rating 8 - Good. 63 out of 475 reviews
Rating 6 - Okay. 18 out of 475 reviews
Rating 4 - Poor. 4 out of 475 reviews
Rating 2 - Terrible. 6 out of 475 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Johnny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option for solo travelers, friends and families, for business or leisure. The hotel is beautiful, the staff is warm welcoming and very courteous. The location is great for checking the Petronas twin towers, going shopping or having some nice meals or accessing entertainment at night. I would love to visit again and would totally recommend to anyone visiting Kuala Lumpur.
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Stayed 2 nights in Feb 2025

6/10 Okay

Anne M DeBerdt

Traveled with family
Disliked: Property conditions & facilities
Location wasn't in a touristy neighborhood and hear major sites. The hotel was nice, but the walls were thin, could hear chairs moving upstairs etc. The room service was good but the food was average. Bath switches broke, easy to spill water all over so things look nice but don't function all that great for a 4 star hotel. But they were trying!
Stayed 2 nights in Jan 2025

4/10 Poor

Amer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Suren

Exceptional

Stayed 1 night in Jan 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay at the EQ

The EQ was very clean and well maintained. The staff were very helpful and friendly. The breakfast was great. The location is also very good.
Stayed 4 nights in Jan 2025

10/10 Excellent

Farhana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Van Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Christoph, San Jose

Stayed 1 night in Jan 2025

10/10 Excellent

Judyth

Liked: Cleanliness, property conditions & facilities, room comfort

High quality and exceptional servicd

This is a well appointed hotel that is centrally located. The rooms were large and comfortable and the gym and swimming pool were exceptional . There were a number of restaurants and the quality of food was excellent. All in all a very positive experience and I would return.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dmitry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A sparkling new hotel located very close to the Petronas Towers with fantastic views. Very friendly staff that I can’t thank enough
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Ilobekemen, New ork

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is top notch and so reasonably priced. I could not get over how amazing the view from my room was. The amenities were great quality. This was the first time I refused to leave my room because I was enjoying being in it so much. I had no plans on returning to Malaysia but after my stay I’m coming back this year.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay, excellent service!

Hotel is beautifully decorated. Everything in the room was well-arranged, immaculately put together, and very clean. The staff was very accommodating and exceptionally polite. Hotel was located near the Petronas Towers and very central to Kuala Lumpur.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness
Excellent service
Stayed 3 nights in Dec 2024

10/10 Excellent

Niaz

Stayed 4 nights in Dec 2024

6/10 Okay

KANG XIAN

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel with great access to street markets, rooftop bars, and main attractions!
Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel rooms, spacious and well equipped, great location, friendly staff
Stayed 1 night in Nov 2024