DoubleTree by Hilton Hotel Kuala Lumpur

5.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Kuala Lumpur

Suite, 1 King Bed, Terrace | Living area | 32-inch LCD TV with satellite channels, TV, MP3 dock
Outdoor pool
Lobby
2 bars/lounges, wine bar
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Room service
  • 24/7 front desk

Explore the area

Map
348 Jalan Tun Razak, Kuala Lumpur, 50400
  • Petronas Twin Towers
    ‪18 min walk‬
  • Suria KLCC Shopping Centre
    ‪19 min walk‬
  • KLCC Park
    ‪2 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

Deluxe King room - Mountain View

  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive King room - Mountain view

  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Terrace

  • 1195 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room, Mountain View

  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite, 1 King Bed

  • 533.7 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Twin Room, Mountain View

  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About this property

DoubleTree by Hilton Hotel Kuala Lumpur

5-star Kuala Lumpur hotel, connected to a shopping center in Kuala Lumpur City Centre
5 restaurants, an outdoor pool, and 2 bars/lounges are available at this hotel. Self parking is free. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
DoubleTree by Hilton Hotel Kuala Lumpur offers 538 accommodations with MP3 docking stations and minibars. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Kuala Lumpur hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, DoubleTree by Hilton Hotel Kuala Lumpur provides an outdoor pool and a fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with wireless Internet access (surcharge).

Business amenities at this 5-star property consist of a business center, 16 meeting rooms, and limo/town car service. Event facilities measuring 36996 square feet (3437 square meters) include conference space. This luxury hotel also offers multilingual staff, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

DoubleTree by Hilton Hotel Kuala Lumpur has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Makan Kitchen - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, and dinner.
Tosca Italian Trattoria - This poolside restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Food Store - This café serves lunch and dinner. Open daily.
Cellar Door - This wine bar serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Axis Lounge - This bar serves light fare only. Happy hour is offered. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 49 per night)
  • Available in some public areas: WiFi (MYR 49 per day)

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: MYR 64 to 64 for adults and MYR 55 to 64 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Axis Lounge
  • Cellar Door
  • Makan Kitchen
  • The Food Store
  • Tosca Italian Trattoria

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16 meeting rooms
  • 36,996 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 105 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 64 to 64 for adults, and MYR 55 to 64 for children
  • Fee for in-room wireless internet: MYR 49 per night (rates may vary)
  • Fee for wireless internet in public areas: MYR 49 per day (rates may vary)
  • Airport shuttle fee: MYR 340 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 105 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

DoubleTree Hilton Hotel Kuala Lumpur
DoubleTree Hilton Kuala Lumpur
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DoubleTree by Hilton Hotel Kuala Lumpur Kuala Lumpur
DoubleTree by Hilton Hotel Kuala Lumpur Hotel Kuala Lumpur

DoubleTree by Hilton Hotel Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1000 reviews
Rating 8 - Good. 264 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

shing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

10/10 Excellent

andrew david hall

Stayed 4 nights in Feb 2025

10/10 Excellent

GUAN HENG

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Netesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Centrally locsted and attached to a shopping mall was very handy. Great staff and room. Definitely staying again.
Stayed 3 nights in Jan 2025

10/10 Excellent

shing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Feb 2025

10/10 Excellent

Alizah bte Kadir

nil
Stayed 2 nights in Oct 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem of a hotel!

I enjoyed a fabulous stay at this particular hotel. The setting was beautifully nested in a wonderful shopping mall. The hotel staff were first class; especially the reception, concierge service and the bar staff. I had a lovely large room that offered space to relax after a long haul flight.
Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a faultless experience in almost every respect. Really nice rooms, impressive breakfast buffet (one of the best I've experienced) and wonderful staff. Superb hotel and the best Hilton group hotel I've stayed at. Only criticism is that the hotel could look slightly fresher but still really well appointed and decorated. Thanks for the stay - will be back for sure!
Stayed 2 nights in Feb 2025

10/10 Excellent

Abhinav

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location of the hotel with integrated shopping mall that provides all range of retails that provides convenience to tourists basic needs and shopping experiences. Also well taken care of young child with special gift pack.
Stayed 1 night in Jan 2025

10/10 Excellent

Petr

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Leung, Poughkeepsie

Traveled with partner
Liked: Staff & service, property conditions & facilities
Noises came from subway track
Stayed 3 nights in Jan 2025

10/10 Excellent

Rajeeb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to comeback

Modern, clean, professional, helpful.
Stayed 6 nights in Jan 2025

10/10 Excellent

Firdaus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Saidakrom, Key West

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and conveniently located
Stayed 1 night in Jan 2025

10/10 Excellent

Lima

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was awesome very clean
Stayed 2 nights in Jan 2025

10/10 Excellent

JUNKYU

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's located in a shopping mall near to KLCC. It's an awesome hotel with the great value.
Stayed 1 night in Jan 2025

10/10 Excellent

Sonny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time to check in at DoubleTree. Happy with it! Its connection to a mall is certainly an advantage.
Stayed 4 nights in Jan 2025

2/10 Terrible

Andrew

Stayed 3 nights in Jan 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel right in a mall. There's a starbucks on the first floor, and a grocery store below it. It's right near a train line. Service was amazing - they went above and beyond to make sure we had a great stay. Breakfast had many options. Can't go wrong with this hotel!
Stayed 4 nights in Jan 2025

10/10 Excellent

Brent, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is top notch. Very comfy. Convenient. Safe.
Stayed 6 nights in Jan 2025

4/10 Poor

Faizal

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
This is our first stay and there is no instructions how to transport our luggage from the building entrance to the hotel lobby. We were received by a very cold senior duty manager. Feels like we are his subordinates expecting us to know the hotel and its operations on our own. Staff behaves pretty similar, with exceptional few. Hotel room is spacious, clean, with minimalist features and function. So nice that its usage is truly impractical. There’s no shelf in shower cubicle. Bathroom could maximize usage by making the divider glass frosted or darkened between the bowl and shower cubicle. Water heater temperature not consistent. The pillows are horribly soft. We were out the entire stay only to realize the options to change pillows, by the time we were too tired with one night left. We tossed and woke up every night. No we did not have good night rest at all. TV is boring. TV3 channel inaccessible, requires card, on the last 2 days. Desk lamp couldn’t stand upright. Breakfast is a wide variety, illustratively fine and beautiful. Everything is colourful and different, yet taste the same, taste rating: 2 of 10. The machine espresso and Nutella, that’s the most tasteful of all. Technically, not better than serviced apartment, air bnb, or capsule hotel. Staffs are pretty much for decoration, I believe. Cold greetings with no warmth. Probably only 1-3 humans. Maybe if you’re a famous businessman or a politician, then the entire place becomes an earth to live.
Stayed 4 nights in Jan 2025

10/10 Excellent

Carl Robert

Stayed 4 nights in Dec 2024

10/10 Excellent

Ankur

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 3 nights in Jan 2025

10/10 Excellent

Mavis

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service with a smile !! Excellent help for us almost-seniors !! The breakfast that came with the room (pre-paid ) was stunning . We have near experienced such a bountiful array of international cuisine . We'll be back for sure!
Stayed 2 nights in Jan 2025