Dorsett Grand Subang

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dorsett Grand Subang

Outdoor wedding area
Reception
Executive Suite | Down comforters, in-room safe, desk, laptop workspace
Deep soaking bathtub
Executive Suite | Living area | 32-inch LCD TV with satellite channels, TV

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

Map
Jalan SS12/1, Subang Jaya, Selangor, 47500
  • Subang Jaya Medical Centre
    4 min walk
  • Emperor Chinese Restaurant
    1 min walk
  • SS 15
    19 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah)
    11 min drive

Room options

Club Room

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Executive Suite

  • 717.0 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

Deluxe Room

  • 323 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite

  • Sleeps 2
  • 1 King Bed

Club Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Dorsett Grand Subang

4.5-star Subang Jaya hotel close to Sunway Pyramid Mall
Along with 2 restaurants, this hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
Dorsett Grand Subang offers 478 air-conditioned accommodations with safes and complimentary newspapers. Beds feature down comforters. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Subang Jaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

In addition to a children's pool and an outdoor pool, Dorsett Grand Subang provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 12 meeting rooms. Event facilities measuring 26996 square feet (2508 square meters) include a conference center. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. A theme park shuttle and a train station drop-off service are complimentary for guests. Onsite parking is available (surcharge).

Dorsett Grand Subang has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Terazza Brasserie - This buffet restaurant serves breakfast, brunch, lunch, and dinner.
The Emperor - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Cafe Aroma - This café specializes in local cuisine and serves lunch and dinner. Open daily.
Piano Lounge - Onsite lobby lounge. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station drop-off shuttle from 10:00 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Free shopping center shuttle
  • Free theme park shuttle
  • Secured, uncovered self parking on site (MYR 3 per day)
  • Valet parking on site (MYR 30 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 78 for adults and MYR 39 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cafe Aroma
  • Piano Lounge
  • Terazza Brasserie
  • The Emperor

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free crib
  • Free theme park shuttle
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center (26,996 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 78 for adults and MYR 39 for children
  • Uncovered self parking fee: MYR 3 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a security system and window guards

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Dorsett Grand Subang
Dorsett Hotel Subang Grand
Subang Grand Dorsett
Sheraton Subang Hotel
Sheraton Subang Jaya
Subang Jaya Sheraton
Dorsett Grand Subang Hotel
Dorsett Grand Hotel
Dorsett Grand
Dorsett Grand Subang Hotel
Dorsett Grand Subang Subang Jaya
Dorsett Grand Subang Hotel Subang Jaya

Dorsett Grand Subang Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 210 out of 864 reviews" "
Rating 8 - Good. 376 out of 864 reviews" "
Rating 6 - Okay. 173 out of 864 reviews" "
Rating 4 - Poor. 73 out of 864 reviews" "
Rating 2 - Terrible. 32 out of 864 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Leigh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, not a great location, but you can walk out for food and drink if you want to.
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, amenities
Stayed 4 nights in Sep 2024

8/10 Good

Shahril, Subang Jaya

Business traveler, Traveled with partner
Liked: Staff & service
Pest issue and some problems with lights not working but staff performance is excellent. Laundry was good. Food for breakfast need to improve more i think.
Stayed 2 nights in Jul 2024

8/10 Good

gan ee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A close proximity to SJMC.. reasonably price with come with bfast.
Stayed 1 night in Jul 2024

8/10 Good

Abdul Rasyid

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel atmosphere is quite old but still in a good shape
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisliyana

Stayed 27 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Fabian Tan

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Basic essential like bed mattress is a must
Check in and sadly had a room with broken collapsed bed mattress. Not able to sleep on the first night. As for a room transfer early the next day for a decent bed mattress and was being upgraded to top floor room. Thankfully, was able to make up no sleep.
Stayed 2 nights in May 2024

6/10 Okay

Sonia

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Kelvin

Stayed 1 night in Apr 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Old, worn out and run down. Would have been Grand once but those days are long gone
Stayed 3 nights in Feb 2024

6/10 Okay

ramesh

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

2/10 Terrible

Sim

Stayed 1 night in Feb 2024

2/10 Terrible

O

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Very poor experience, room ceiling worn, dirty interior. Lobby with cigarette-smell.
Stayed 1 night in Jan 2024

10/10 Excellent

Weng Sum

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reason price
Stayed 3 nights in Jan 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My tots Grand Dorsett
Grand Dorsett has always been my favourite hotel whenever i am in Subang Jaya. The stay is comfortable, clean and quiet.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jawad

Stayed 6 nights in Dec 2023

6/10 Okay

Michael

Traveled with group
Liked: Cleanliness, staff & service
Club suite says "shower or bath" AND "deep relaxing bath". Its unclear if this is in the suite (private) or shared. Doesn't matter, they closed the deep relaxing bath "for covid"(?) And forgot to remove the description and photo from their listing. Major disappoint. Room was worn - signs of age or damage, mirrors had blistering, etc. Fridge in first room was stocked better than 2nd (with bath), and no clear idea of what "free items" were in the fridge. Buffet was usual disappoint, but i hate all buffets so it might be good if you like warm, pre-cooked food made in large batches. Hotel staff was friendly but no speedy checkout and things moved slowly. Room TV remote was a replacement with buttons that didn't work (i.e. HDMI and they had exposed the hdmi connectors). I opted for the $10us (50 ringgit) snacks and drinks and it was one brand of beer (carlsberg) and one red and white wine. Snacks weren't much. I'd recommend Grab food and 7-11 instead. Overall a little disappointing for the price/hotel star rating but there was a narrow bath with lots of hot water, and japanese TV.
Stayed 1 night in Dec 2023

6/10 Okay

Chye Hock

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
haves to pay for carpark, in place which is not in the demand.
Stayed 2 nights in Dec 2023

6/10 Okay

PAVITHRE

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Jensen

Stayed 1 night in Dec 2023

10/10 Excellent

Sairah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Patsy

Stayed 2 nights in Nov 2023

10/10 Excellent

Yongquan Gabriel, Singapore

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Guest room service is slow. Took 3 repeated calls torequest for towels.
Stayed 2 nights in Nov 2023