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Ascott Star KLCC Kuala Lumpur

4.0 star property

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Photo gallery for Ascott Star KLCC Kuala Lumpur

2 outdoor pools
Egyptian cotton sheets, premium bedding, in-room safe, desk
Gym
Bar (on property)
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Breakfast available
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
No. 1, Jalan Yap Kwan Seng, Kuala Lumpur, 50450
  • Petronas Twin Towers
    ‪7 min walk‬
  • Suria KLCC Shopping Centre
    ‪9 min walk‬
  • KLCC Park
    ‪10 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪48 min drive‬

Room options

View all photos for Executive Studio

Executive Studio | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Studio

  • City view
  • 320 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds

Premier Apartment, 1 Bedroom (KLCC view)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 Bedroom

  • City view
  • 712 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Executive Apartment, 1 Bedroom (KLCC view)

  • Sleeps 3
  • 1 King Bed

Deluxe Apartment, 1 Bedroom (KLCC view)

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom | Property amenity

Premier Room, 1 Bedroom

  • City view
  • 854 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms | Egyptian cotton sheets, premium bedding, in-room safe, desk

Premier Room, 2 Bedrooms

  • City view
  • 925 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Lounge

Star Suites KLCC

  • Pool
  • Kitchen
  • Washer
  • Dryer
4.6 out of 5, Wonderful, (217)
The price is $135
per night
includes taxes & fees
May 24 - May 25
Star Suites KLCC

About this property

Ascott Star KLCC Kuala Lumpur

4-star aparthotel in Kuala Lumpur City Centre
This smoke-free aparthotel features 2 outdoor pools, a restaurant, and a fitness center. Other amenities include dry cleaning, a 24-hour front desk, and a vending machine. Each apartment features thoughtful touches like bathrobes and slippers, along with a washer/dryer and a flat-screen TV with cable channels. Guests can appreciate conveniences like a sitting area and a microwave, and other amenities include free WiFi and room service. Change of towels is available on request.
Ascott Star KLCC Kuala Lumpur offers 298 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.
The aparthotel offers a restaurant. Ascott Star KLCC Kuala Lumpur features 2 outdoor swimming pools and a fitness center. This Art Deco aparthotel also offers a vending machine, dry cleaning/laundry services, and room service (during limited hours).

Ascott Star KLCC Kuala Lumpur is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ascott Star KLCC Kuala Lumpur has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Indonesian, Malay

Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Water dispenser

Dining

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 41.67 for adults and MYR 23.15 for children
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 22 lbs per pet)
  • Fee: MYR 500 per accommodation per night
  • Litter boxes
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Iron/ironing board
  • Safe
  • Vending machine

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 2 buildings
  • 298 units
  • 33 floors
  • Access via exterior corridors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Bed sheets changed on request
  • Biodegradable drinking straws available
  • Built in 2022
  • Bulk dispensers for toiletries
  • Composting
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic drinking straws
  • Reusable cups
  • Soundproofing
  • Towels (changed on request)
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MYR 500 per accommodation, per night
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for continental breakfast: approximately MYR 41.67 for adults and MYR 23.15 for children
  • Pet fee: MYR 500 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)

Property is also known as

Ascott Star KLCC Kuala Lumpur Aparthotel
Ascott Star KLCC Kuala Lumpur Kuala Lumpur
Ascott Star KLCC Kuala Lumpur Aparthotel Kuala Lumpur

Ascott Star KLCC Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 140 out of 180 reviews
Rating 8 - Good. 27 out of 180 reviews
Rating 6 - Okay. 10 out of 180 reviews
Rating 4 - Poor. 1 out of 180 reviews
Rating 2 - Terrible. 2 out of 180 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Winnie

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alan Gerard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I stayed at the Ascott Star KLCC for four nights in January 2025. We spent a long time at check-in, as we arrived at 13:30 and the room was not ready. It was still not ready at 15:00, so the reception kindly gave us another, upgraded Apt (we had booked a deluxe one-bedroom). It was my fault as I did not indicate our arrival time in the online check-in. I suggest you do this if you plan to arrive before 3pm, especially if you arrive at a busy period (our stay was over the Chinese New Year holiday weekend). The Apt was fantastic; very modern, large, clean and well-appointed, with a view of the Petronas Twin Towers. The location is also great, within walking distance of the towers, but in a quiet area. We didn’t use any of the facilities but there was a lot on offer. The view from the rooftop is absolutely gorgeous. The hotel personnel were all very helpful and friendly, and we will stay here again when we travel to Kuala Lumpur.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jing, Boyds

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable hotel and easy access to everything.
Stayed 1 night in Jan 2025

10/10 Excellent

Son

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

ENAMUL

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Anuj

Liked: Cleanliness, property conditions & facilities
Great hotel all around . Only comment is the staff around the pool/restaurant were not helpful or friendly . Didn’t want to open an umbrella and said all 3 were in maintenance (we saw someone using them the night before …)
Stayed 1 night in Jan 2025

10/10 Excellent

Sajeel

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Carolina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay at The Ascott Star KLCC and would definitely recommend the hotel. Facilities are great, the rooftop restaurant and swimming pool are great, they have a fully equipped gym and a second swimming pool in the 6th floor, views to the Petronas Towers and the rooms are large with everything you would need to feel just like home. Above all else, the staff is very helpful and friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and beautiful property. Unfortunately the hot ater doesn't last very long.
Stayed 7 nights in Dec 2024

8/10 Good

azna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to KLCC!
Stayed 2 nights in Dec 2024

8/10 Good

oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Good property but the lifts are super super slow - nice rooftop and gym is ok
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Duc Hai

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Rosni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and tidy.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel Near Petronas Towers

The hotel is new and is well maintained. The staff are all very friendly, greeted us with smiles whenever they saw us. The deluxe one bedroom suite comes with a washer/ dryer (and detergent) which was very convenient. We’ll definitely come back.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just great!

Wonderful stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Che

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sui Lan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and comfortable apt
Stayed 4 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, felt like home
Stayed 1 night in Nov 2024

10/10 Excellent

Khaled

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and nice staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

2/10 Terrible

Cecilia

Disliked: Cleanliness, staff & service
Staff took 10$ for the reason of extra tax charge per night. Room is stuffy. Won’t return. Didn’t stay. Booked another hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024