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Aloft Kuala Lumpur Sentral

4.0 star property

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Photo gallery for Aloft Kuala Lumpur Sentral

Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, sun loungers
Pool views, serves lunch, dinner, and happy hour
Breezy, Suite, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, iron/ironing board
Pool views, serves lunch, dinner, and happy hour
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
No 5, Jalan Stesen Sentral, Kuala Lumpur Sentral, Kuala Lumpur, 50470
  • Kuala Lumpur Sentral
    ‪3 min walk‬
  • Mid Valley Megamall
    ‪2 min drive‬
  • Berjaya Times Square
    ‪4 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Corner

Room, 1 King Bed with Sofa bed, Non Smoking, Corner | 1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking, Corner

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Breezy, Suite, 1 King Bed, Non Smoking

Breezy, Suite, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, iron/ironing board

Breezy, Suite, 1 King Bed, Non Smoking

  • 656 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Aloft Kuala Lumpur Sentral

4-star Kuala Lumpur hotel, connected to a shopping center in Kuala Lumpur Sentral
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Aloft Kuala Lumpur Sentral offers 482 accommodations with laptop-compatible safes and complimentary newspapers. 42-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool, Aloft Kuala Lumpur Sentral provides an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center, 9 meeting rooms, and limo/town car service. Event facilities measuring 771 square feet (72 square meters) include conference space. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite parking is available (surcharge).

Aloft Kuala Lumpur Sentral is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Re:fuel by Aloft - This delicatessen serves light fare only. Open 24 hours.
Nook - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
W xyz Bar - This bar serves light fare only. Happy hour is offered. Open daily.
MaiBar - Overlooking the pool, this bar serves lunch, dinner, and light fare. Happy hour is offered. Reservations are required. Open daily.
Re:Fuel on Wheels (R.O.W) - This delicatessen serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (MYR 120 per day; includes in/out privileges)
  • Valet parking on site (MYR 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 66 for adults and MYR 33 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • MaiBar
  • Nook
  • re:fuel by Aloft
  • Re:Fuel on Wheels (R.O.W)
  • W xyz Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 771 square feet of conference space
  • 9 meeting rooms
  • Business center

Outdoors

  • Garden
  • In a regional park
  • On the boardwalk/promenade
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (31 inches high)
  • Handrails in stairways (40 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 66 for adults and MYR 33 for children
  • Self parking fee: MYR 120 per day (in/out privileges)
  • Valet parking fee: MYR 30 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Aloft Hotel Kuala Lumpur Sentral
Aloft Kuala Lumpur Sentral
Aloft Kuala Lumpur Sentral Hotel
Aloft Sentral Hotel
Aloft Sentral
Aloft Kuala Lumpur Sentral Hotel
Aloft Kuala Lumpur Sentral Kuala Lumpur
Aloft Kuala Lumpur Sentral a Marriott Hotel
Aloft Kuala Lumpur Sentral Hotel Kuala Lumpur

Aloft Kuala Lumpur Sentral Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 676 out of 1005 reviews
Rating 8 - Good. 244 out of 1005 reviews
Rating 6 - Okay. 51 out of 1005 reviews
Rating 4 - Poor. 7 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aurora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's has access to sentral station and a big mall.
Stayed 4 nights in Feb 2025

8/10 Good

Amy, Fremont

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great!
Stayed 3 nights in Feb 2025

2/10 Terrible

Qing Wen

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Wilhelm

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location directly at Sentral station, amazing breakfast with great variety and quality, very nice staff and amazing infinity pool. However I recommend bringing earplugs because you can the incoming trains at the station early in the morning.

10/10 Excellent

Pia

Stayed 3 nights in Feb 2025

10/10 Excellent

Zi Cheng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and buffet was really good
Stayed 1 night in Feb 2025

10/10 Excellent

Salman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Evelyn

Business traveler
Liked: Cleanliness, property conditions & facilities

Not bad but not good either

Check in was great. Check out was far from good. There was a queue and the wait was long. I asked the staff if there was only one staff working, he said curtly ‘yes only one staff’. After waiting some time longer, I asked again if he could handle check out since the guest in front of me was filling out a form. That’s when he said ‘you can just drop the key’. Why didn’t he ask if anyone in the queue was checking out so that they can also drop the keys? It could have saved our time. He was also not being polite, not rude but definitely not a front liner calibre compared to his peers who handled our check in. Room is big and sparse, do not have the cosy feeling. Don’t think will stay again.
Stayed 3 nights in Feb 2025

2/10 Terrible

Manoharan

Stayed 4 nights in Feb 2025

10/10 Excellent

TEAYAUNG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Jojo Soh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with minor improvement needed

Well located near Mu central shopping center and Sentral train/mrt/LRT. TV isln room have poor reception leading to display of all TV channel do not have sharp images and there is no queue management at lobby checkin/out leading ppl cut queue but hotel staff dod not bother to step in to manage
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service

Service quality downgraded

I have been staying at aloft for many times but this is the first time I experienced low level of service. First of all during checkin there was a confusion on why even after booking the place with breakfast the staff said breakfast was not paid and I had to buy it separately. I had booked the option with minibar service for all days but except the first day no one even cared to replenish the mini bar. Not sure what was wrong with the service but definitely I felt it has downgraded
Stayed 3 nights in Feb 2025

10/10 Excellent

Philip Yee Khui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was cleaned and topped up everyday. The staff were friendly and the location is the best. Highly recommended for tourist.
Stayed 6 nights in Feb 2025

8/10 Good

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Ramesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a fire drill on 10 Jan that ought to have been much better organised. Many guests, at least on our 15th floor, were caught unawares.
Stayed 3 nights in Feb 2025

10/10 Excellent

kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always use this hotel for short stays in KL
Stayed 2 nights in Jan 2025

10/10 Excellent

Zuber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apart from the team that replenishes the mini bar and snacks (they needed to be constantly reminded to restock it for us time after time), the rest of the experience was amazing and the staff are very friendly and accommodating, amazing hospitality
Stayed 5 nights in Jan 2025

8/10 Good

Audra

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

June

Liked: Property conditions & facilities, room comfort

Good choice!

This hotel is conveniently located just over the central railroad station. There are lots of restaurants in the shopping centre next to the railroad station and the breakfast that is included in the hotel is excellent.
Stayed 3 nights in Jan 2025

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and conveniently attached to a nice shopping mall. We enjoyed our stay but wish the breakfast was better. They appeared to run out of certain options. The front desk people were very helpful. Housekeeping did a good job cleaning the rooms. I would stay there again.
Stayed 7 nights in Jan 2025

10/10 Excellent

Bilal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

William

Stayed 4 nights in Dec 2024

10/10 Excellent

Yong Kuang

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific buffet breakfast.
Stayed 1 night in Jan 2025