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ibis Luzern Kriens

3.0 star property

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Photo gallery for ibis Luzern Kriens

Exterior
Restaurant
Room, 2 Twin Beds | Minibar, desk, blackout drapes, soundproofing
Exterior
Daily buffet breakfast (CHF 20 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Housekeeping
  • Pet friendly

Explore the area

Map
Industriestrasse 13, Kriens, LU, 6010
  • Messe Luzern
    ‪7 min walk‬
  • Jesuit Church
    ‪5 min drive‬
  • Chapel Bridge
    ‪5 min drive‬
  • Emmen Air Base (EML)
    ‪18 min drive‬

Room options

View all photos for Comfort Room, 2 Twin Beds, View (Pilatus view)

Comfort Room, 2 Twin Beds (Pilatus view) | Minibar, desk, blackout drapes, soundproofing

Comfort Room, 2 Twin Beds, View (Pilatus view)

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Double Bed, View (Pilatus view)

Comfort Room, 1 Double Bed (Pilatus view) | Minibar, desk, blackout drapes, soundproofing

Comfort Room, 1 Double Bed, View (Pilatus view)

  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (New Sleep Easy Concept)

Room, 1 Double Bed (New Sleep Easy Concept) | Minibar, desk, blackout drapes, soundproofing

Room, 1 Double Bed (New Sleep Easy Concept)

  • 194 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, Multiple Beds (New Sleep Easy Concept)

Room, Multiple Beds (New Sleep Easy Concept) | Minibar, desk, blackout drapes, soundproofing

Room, Multiple Beds (New Sleep Easy Concept)

  • 226 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Minibar, desk, blackout drapes, soundproofing

Room, 2 Twin Beds

  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Holiday Inn Express Luzern - Kriens by IHG

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (505)
The price is $140
per night
$155 total
includes taxes & fees
Mar 10 - Mar 11
Holiday Inn Express Luzern - Kriens by IHG

About this property

ibis Luzern Kriens

3-star Kriens hotel with bar/lounge
Along with a bar/lounge, this smoke-free hotel has self parking and a 24-hour front desk. WiFi in public areas is free. Other amenities include a computer station, express check-out, and tour/ticket assistance. Housekeeping is available on request.
Ibis Luzern Kriens offers 69 accommodations with minibars and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Ibis Luzern Kriens features a vending machine, multilingual staff, and tour/ticket assistance. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Kriens hotel also offers express check-out, a hair salon, and a front-desk safe. Onsite parking is available (surcharge).

Ibis Luzern Kriens is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 6 AM and 11:00 AM.
Hotel Bar - Onsite bar.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 14 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; CHF 20 for adults and CHF 10 for children
  • A bar/lounge

Restaurants on site

  • Hotel Bar

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per stay

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 20 for adults and CHF 10 for children
  • Covered self parking fee: CHF 14.00 per night (in/out privileges)
  • Pet fee: CHF 25.00 per pet, per stay
  • Rollaway bed fee: CHF 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

ibis Luzern
ibis Luzern Hotel
ibis Luzern Hotel Kriens
ibis Luzern Kriens
Accor Luzern Kriens
Ibis Luzern Kriens Canton Of Lucerne, Switzerland
Ibis Luzern Kriens Hotel Kriens
ibis Luzern Kriens Hotel
ibis Luzern Kriens Hotel
ibis Luzern Kriens Kriens
ibis Luzern Kriens Hotel Kriens

ibis Luzern Kriens Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 147 out of 420 reviews
Rating 8 - Good. 156 out of 420 reviews
Rating 6 - Okay. 85 out of 420 reviews
Rating 4 - Poor. 21 out of 420 reviews
Rating 2 - Terrible. 11 out of 420 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Abu Foyez Muhammed Shamim

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff are so rude & unfriendly especially Svetlana. She could not speak English I had to use Google translator. I explained my son had severe eczema & needed special treatment eg: fresh water, cleaning everyday etc. She was so disinterested & refused to give milk for tea etc shocking. The list goes on avoid like a plague & save your money 😡😡😡
Stayed 6 nights in Oct 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Hotel provided transportation for public bus and trains. Mt PILATUS is easy reach.
Stayed 3 nights in Oct 2024

10/10 Excellent

Manish Kumar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great hotel in this area, great connectivity with main station and have good dining options nearby and not to forget great staff and great hotel/room. I liked this
Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

howard

Stayed 1 night in Sep 2024

2/10 Terrible

Mr U

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Stayed 2 nights in Sep 2024

6/10 Okay

Anurag

.
Stayed 2 nights in Sep 2024

8/10 Good

Issei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sanjay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Amir

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
IMO it was too expensive for what it offered. Maybe because of its location. Also it did not have any air conditioning, i guess I did not pay attention to the foot notes.
Stayed 2 nights in Aug 2024

4/10 Poor

Sakif Shahriar

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The area is not walkable at all , hotel did not have AC
Stayed 1 night in Aug 2024

10/10 Excellent

Sanjay

Stayed 1 night in Aug 2024

10/10 Excellent

dipen

Stayed 3 nights in Jul 2024

4/10 Poor

Anish

Traveled with partner
Disliked: Amenities, property conditions & facilities
The walls are so thin. We could hear the baby cry from the opposite room in the night. Couldn't sleep well.
Stayed 1 night in Jul 2024

10/10 Excellent

Georgina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds. Friendly staff. Pillows too soft
Stayed 1 night in Jun 2024

10/10 Excellent

Neilesh

Stayed 1 night in Jun 2024

4/10 Poor

Prakash

Traveled with family
Disliked: Amenities, property conditions & facilities
Just a bit overpriced. The property wasn't great and it was far away from the train as well. It didn't have AC as well which I wasn't aware of

6/10 Okay

mohamed Riyaz

Stayed 3 nights in Jun 2024

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Lakshya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Casmira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the hotel but not too pleased with the 2 single beds. The mattress kept slipping off the bed and the pillows not comfortable at all
Stayed 3 nights in May 2024

8/10 Good

Premalatha

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 1 night in May 2024

10/10 Excellent

Kamsiah

Stayed 1 night in May 2024

6/10 Okay

Nawal

Stayed 2 nights in Apr 2024