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Holiday Inn Express Luzern - Kriens, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Luzern - Kriens, an IHG Hotel

Exterior
Exterior
Standard Room, 1 Queen Bed, Accessible | Blackout drapes, soundproofing, iron/ironing board, free WiFi
Standard Room, 1 Queen Bed, Accessible | Bathroom | Shower, free toiletries, hair dryer, towels
Blackout drapes, soundproofing, iron/ironing board, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly

Explore the area

Map
Am Mattenhof 16, Kriens, LU, 6010
  • Messe Luzern
    4 min walk
  • Mill Bridge
    4 min drive
  • Jesuit Church
    5 min drive
  • Emmen Air Base (EML)
    15 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed with Sofa bed, Mountain View

Suite, 1 Double Bed with Sofa bed, Mountain View | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Suite, 1 Double Bed with Sofa bed, Mountain View

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds (Pet Friendly)

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds (Pet Friendly)

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

ibis budget Luzern City

Pet friendly
Free WiFi
Air conditioning
Breakfast available
3.9 out of 5, Good, (1000)
The price is $79
per night
$92 total
includes taxes & fees
Dec 8 - Dec 9
ibis budget Luzern City

About this property

Holiday Inn Express Luzern - Kriens, an IHG Hotel

3-star Kriens hotel close to Chapel Bridge
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and dry cleaning.
Holiday Inn Express Luzern - Kriens, an IHG Hotel offers 160 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Smart televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is served on weekdays. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and 3 meeting rooms. This Kriens hotel also offers a terrace, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Express Luzern - Kriens, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.
Lobby Lounge Restaurant & - This lobby lounge serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, German, Italian, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 25 per night)
  • Covered self parking on site (CHF 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge Restaurant &

Things to do

  • TV in common areas

Family friendly

  • In-room sofa bed
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Portable shower seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 0.65 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CHF 25 per night
  • Nearby parking fee: CHF 25 per night(164 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Holiday Inn Express Luzern Kriens Hotel
Holiday Inn Express Luzern Kriens
Inn Express Luzern Kriens
Holiday Inn Express Luzern
Express Luzern Kriens, An Ihg
Holiday Inn Express Luzern Kriens
Holiday Inn Express Luzern Kriens an IHG Hotel
Holiday Inn Express Luzern - Kriens, an IHG Hotel Hotel
Holiday Inn Express Luzern - Kriens, an IHG Hotel Kriens
Holiday Inn Express Luzern - Kriens, an IHG Hotel Hotel Kriens

Holiday Inn Express Luzern - Kriens, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 254 out of 485 reviews" "
Rating 8 - Good. 172 out of 485 reviews" "
Rating 6 - Okay. 33 out of 485 reviews" "
Rating 4 - Poor. 17 out of 485 reviews" "
Rating 2 - Terrible. 9 out of 485 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Sandra

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Uncomfortable beds. Plates for breakfast smelled horrible!!! Really bad. Jesus!!!! I need a chiropractor. Bad experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es un edificio nuevo, por lo cual es más facil que luzca la limpieza y brille su apariencia. Está en un centrito comercial pequeño, donde todo es nuevo como el hotel. Su déficit aparente es que está lejos del centro de Lucerna. Pero es solo aparente porque el hotel te da un pase libre para todos los huéspedes, válido por el periodo de la estadía. A su vez el hotel esta a una cuadra de la estación del tren. El tiempo de demora entre tren y tren va de 1 a 7 minutos y una vez dentro del tren este llega an centro en unos 5'. La ubicación se convierte asi en una ventaja porque por un precio parecido al de un vetusto hotel céntrico puedes alojarte en éste, que es más confortable y tiene los mismos servicios. No tiene heladera, pero en la recepción te dan un box de hielo que te dura toda la noche.
Stayed 2 nights in Aug 2024

10/10 Excellent

dilpreet, sewell

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay. Very close to train station
Stayed 1 night in Aug 2024

6/10 Okay

Shikha

Disliked: Cleanliness, staff & service
Not a good vaue for the money.
Stayed 1 night in Aug 2024

10/10 Excellent

SAI MAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good design interior
Stayed 1 night in Aug 2024

8/10 Good

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and great customer service. Great breakfast in the morning! But there was a limited of food options around.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Good bfast
Stayed 1 night in Jul 2024

10/10 Excellent

DHRUV

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Near the train station, less than 3 min walk, so very easy to travel around
Stayed 2 nights in Jun 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Answered all our questions in a very friendly manner. Gave great suggestions for food and things to do and helped us navigate the area.
Stayed 1 night in Jul 2024

10/10 Excellent

Jo-Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing. Property is close to restaurants and public transportaion. Highly recommended!
Stayed 4 nights in Jul 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean - had everything we needed and were able to check in early. Free city transit pass which was immensely helpful and the breakfast was nice as everything else is so expensive to buy in the city! Highly recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kaustubh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 2 nights in Jul 2024

10/10 Excellent

jayantilal

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean and good service
Stayed 2 nights in Jun 2024

6/10 Okay

PRASHANT

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
Room was quite small. Staff is not very friendly. Lack of basic amenities like microwave. No value for money
Stayed 5 nights in Jun 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel!
Just a quick train ride to Lucerne, this is a quiet and less costly place to stay. It’s a great home base if you want to take day trips to Interlaken and local mountains.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Kar Foon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast options and a good spread. Room is clean and 5 minutes walk from the train station in a very safe neighborhood even when we checked in around 10.30pm at night. No facilities though
Stayed 3 nights in May 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean close to trains 2 stops from central station.
Stayed 1 night in Jun 2024

8/10 Good

Ravichandran, Scotia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucerne city is just few minutes by train or bus, nearby restaurants and Migros super market, clean surroundings.
Stayed 3 nights in Jun 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb
Stayed 1 night in Jun 2024

10/10 Excellent

Lorenzo

Traveled with partner
Accesible and clean.
Stayed 1 night in May 2024

8/10 Good

HARSHIT

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not your typical holiday inn. Clean but very small rooms.
Stayed 3 nights in May 2024

10/10 Excellent

Erwin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent stay. Very clean. Lovely breakfast. Very helpful staff.
Stayed 3 nights in Mar 2024

2/10 Terrible

Manish

Traveled with family
Disliked: Property conditions & facilities
Rooms very so small, no enough space to even move in it. Extremely tiny room. Staff was also rude.
Stayed 2 nights in May 2024