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Steigenberger Hotel & Spa Krems

4.0 star property

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December 2024
January 2025

Photo gallery for Steigenberger Hotel & Spa Krems

Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Premium bedding, minibar, in-room safe, desk
Couples treatment rooms, sauna, spa tub, steam room, body treatments

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • Parking available
  • Bar
  • Gym

Explore the area

Map
Am Goldberg 2, Krems an der Donau, Lower Austria, 3500
  • Wachau
    1 min walk
  • Danube University Krems
    4 min walk
  • 2Stein
    4 min walk
  • Krems Donau Station
    3 min drive

Room options

View all photos for Superior Room, 1 Double Bed (Plus)

Superior Room, 1 Double Bed (Plus) | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed (Plus)

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Twin Bed

Superior Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Twin Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Double Bed (Weinberg)

Suite, 1 Double Bed (Weinberg) | Premium bedding, minibar, in-room safe, desk

Suite, 1 Double Bed (Weinberg)

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed (Göttweig)

Suite, 1 Double Bed (Göttweig) | Premium bedding, minibar, in-room safe, desk

Suite, 1 Double Bed (Göttweig)

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Goldberg)

Suite (Goldberg) | Premium bedding, minibar, in-room safe, desk

Suite (Goldberg)

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Duplex)

Suite (Duplex) | Premium bedding, minibar, in-room safe, desk

Suite (Duplex)

  • 861 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

Balcony

arte Hotel Krems

Breakfast included
Pet friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (60)
The price is $168
per night
$190 total
includes taxes & fees
Jan 10 - Jan 11
arte Hotel Krems

About this property

Steigenberger Hotel & Spa Krems

4-star Krems an der Donau hotel close to Kunst Halle Krems
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Steigenberger Hotel & Spa Krems offers 173 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with premium satellite channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa World Luxury has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
In addition to a full-service spa, Steigenberger Hotel & Spa Krems features an indoor pool and a spa tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, 7 meeting rooms, and limo/town car service. Event facilities measuring 5920 square feet (550 square meters) include conference space. This business-friendly hotel also offers a seasonal outdoor pool, a fitness center, and a sauna. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Steigenberger Hotel & Spa Krems is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 11 AM.
Weinbergrestaurant - This restaurant serves breakfast, lunch, and dinner.
Weinstube Smaragd - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 16 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Weinbergrestaurant
  • Weinstube Smaragd

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Mountain biking
  • Pilates classes
  • Sauna
  • Scooter/moped rentals
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas
  • Vineyard
  • Winery release events

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,920 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vineyard

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1992
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 59

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 49

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 170 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 16 per night (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 59 (subject to availability)
  • Late check-out fee: EUR 49 (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Steigenberger Hotel Krems
Steigenberger Krems
Steigenberger Hotel Krems Krems an der Donau
Steigenberger Krems Krems an der Donau
Steigenberger Hotel Spa Krems
Steigenberger & Spa Krems
Steigenberger Hotel & Spa Krems Hotel
Steigenberger Hotel & Spa Krems Krems an der Donau
Steigenberger Hotel & Spa Krems Hotel Krems an der Donau

Steigenberger Hotel & Spa Krems Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 67 out of 122 reviews" "
Rating 8 - Good. 41 out of 122 reviews" "
Rating 6 - Okay. 8 out of 122 reviews" "
Rating 4 - Poor. 3 out of 122 reviews" "
Rating 2 - Terrible. 3 out of 122 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ILONA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Adrian

Stayed 4 nights in Jul 2024

10/10 Excellent

Zbynek

Stayed 1 night in Jul 2024

10/10 Excellent

Kristine

Stayed 2 nights in May 2024

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was exceptional and will stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and spa, stayed here for 2 nights. Great breakfast! Didn't have tea and coffee facilities in the room and didn't have air con so the room was quite warm
Stayed 2 nights in May 2024

10/10 Excellent

Igor, Budapest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great wellness facilities, amazing breakfast options, rooms are large and clean.
Stayed 3 nights in May 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The Hotel was great for comfort and the Staff was very welcoming and helpful. The food in the restaurant was excellent!
Stayed 1 night in Nov 2023

10/10 Excellent

Susannah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful spa holiday...
My only regret is that I couldn't stay longer and take advantage of all the amenities. This place is gorgeous and I plan to return.
Stayed 1 night in Nov 2023

6/10 Okay

vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No a.c.at 4 star hotel. Spa area is bery far from main building.
Stayed 1 night in Sep 2023

10/10 Excellent

Daniela, Bratislava

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, clean, very nice breakfast. New room are very modern, older part looks tired.
Stayed 2 nights in Jul 2023

8/10 Good

abbey, san diego

Traveled with group
Liked: Cleanliness, staff & service
Was nice, comfortable. No air conditioning. Was warm in the room but they did have a fan which helped.
Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
When arriving we found out there is old wing and new wing. We needed to pay more money for moving to the new part of the hotel. The hotel is very good. The spa is nice. The service is good. Rooms in new wing are excellent
Stayed 1 night in Jul 2022

10/10 Excellent

Sharon

Stayed 1 night in Jun 2022

10/10 Excellent

Seunghwa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s in the middle of renounced Wachau winery with a good view. There are nice restaurants near around the hotel also hotel itself has got a very good kitchen. Breakfast is super with excellent service. Pool and spa are also great
Stayed 1 night in Dec 2021

4/10 Poor

Dror

Liked: Cleanliness
Disliked: Staff & service, room comfort
Dissapointing service and unsanitary food
Unfortunately the spa was closed for nassage treatments because the *only* masseuse they have was positive for COVID apparantly. They did make an effort and arranged another masseuse but massages were rare, limited to 25 minutes, and not very pleasent. Not what you'd expext when comibg to a place that has the word SPA in its name. Other than that- some of the staff did not speak any english. Some had serious attitude issues, especially the ones in the dining room / restaurant, which was aweful by itself. Breakfast served rotten vegetables and spoiled cheese. The guy incharge of the bikes for rent and the house keeping staff were really nice though!
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not go! Unhygienic & terrible customer service
I'm not the type to be negative or complain but I had to say something about this place. The lack of consideration they take regarding hygiene during COVID-19 is despicable - putting others at risk just to be open is unacceptable. On top of this, their front desk was not supportive of my concerns at all. I wish there was better law enforcement around this. Hospitality industry opening during this time need to take the proper precautions to support their guests stay, not increase their risk. They do not take the proper precautions when cleaning rooms during this time, or I suspect outside of the pandemic. The room may appear neat and tidy but counters, basins, windows, door handles are all filthy and not wiped down - in the sense they have residue marks, oily finger/hand prints everywhere, these are very visible marks - not a pedantic viewpoint, but made the entire stay very uncomfortable. Their customer service is dismissive on BOTH occasions I had complained - simply interrupts me and says they will deal with it. They simply sent someone up to 'tidy' the room - no education around what precautions they should be following. They removed €40 of my bill €450+(2 nights) for the 'inconvenience'. Joke. Disappointment around the hygiene and their attitude aside - this is not a nice hotel - nothing special, photos misleading, everything is incredibly average for this place, especially the food. Do not have a romantic or social stay here - 100 better places to stay. Avoid.
Stayed 2 nights in Jul 2020

8/10 Good

ROY

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Reception did not care about you when you checked in... Good spa hotel, clean room and good breakfast,.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020

8/10 Good

Ingrid

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

6/10 Okay

Petr

Liked: Cleanliness, property conditions & facilities, room comfort
Nice spa, nice rooms in the new part, good breakfast Dinner was a disaster - reception booked a place in the restaurant for 8 pm but at 8.40 pm there was still not table available. We were seated at part for groups then. Bouillabaisse was not Bouillabaisse but more sweet-water fish broth - asiatic style, I thought that in Austria everybody knows how to prepare schnitzel but I was wrong. 2 days not filled shower gel in the room - after reception intervention corrected. I would expect for 4+ star hotel a little bit more...
Stayed 2 nights in Oct 2019

10/10 Excellent

Emmanuelle

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities
Stayed 7 nights in Sep 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024