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Vienna House by Wyndham Andel's Cracow

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Vienna House by Wyndham Andel's Cracow

Exterior
Bar (on property)
Point of interest
Point of interest
Superior Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Gym
  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
  • Spa

Explore the area

Map
Ul. Pawia 3, Kraków, Lesser Poland, 31-154
  • Royal Road
    1 min walk
  • Galeria Krakówska
    1 min walk
  • Kraków Barbican
    4 min walk
  • Kraków (KRK-John Paul II - Balice)
    27 min drive

Room options

View all photos for Suite

Suite | Premium bedding, in-room safe, desk, laptop workspace

Suite

  • 753 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

  • 517 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

TV, pay movies

Deluxe Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, Accessible

Room, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Twin Room

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Mercure Krakow Stare Miasto (Old Town)

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (916)
The price is $191
per night
$206 total
includes taxes & fees
Dec 14 - Dec 15
Mercure Krakow Stare Miasto (Old Town)

About this property

Vienna House by Wyndham Andel's Cracow

4-star hotel in Kraków City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. Housekeeping is available on request.
Vienna House by Wyndham Andel's Cracow offers 159 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to a sauna, Vienna House by Wyndham Andel's Cracow features a fitness center and complimentary bicycles. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, 6 meeting rooms, and limo/town car service. Event facilities measuring 4736 square feet (440 square meters) include a conference center. This business-friendly hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, the property provides an area shuttle within 100 meters and an airport shuttle (available 24 hours). Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Vienna House by Wyndham Andel's Cracow is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Restauracja Mevericks - This theme restaurant specializes in Californian cuisine and serves breakfast and dinner.
Bar Smok - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 100 m
  • Limo/town car service
  • Onsite parking available only on request
  • Covered self parking on site (PLN 120 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 80 for adults and PLN 80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Smok
  • Restauracja Mevericks

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Sauna
  • Shopping mall

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (4,736 square feet of space)

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (118 inch wide door)
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 90 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 250 per day
Cribs (infant beds) are available for PLN 250 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 80 for adults and PLN 80 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: PLN 120 per day
  • Pet fee: PLN 90 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PLN 250 per day
  • Rollaway bed fee: PLN 250 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Vienna House Andel's Cracow Krakow
andel's Vienna House Cracow Hotel Krakow
andel's Vienna House Cracow Hotel
andel's Vienna House Cracow Krakow
andel's Vienna House Cracow
andel's by Vienna House Cracow
Vienna House Andel's Cracow Hotel Krakow
Vienna House Andel's Cracow Hotel
Vienna House Andel’s Cracow

Vienna House by Wyndham Andel's Cracow Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 780 out of 1059 reviews" "
Rating 8 - Good. 247 out of 1059 reviews" "
Rating 6 - Okay. 20 out of 1059 reviews" "
Rating 4 - Poor. 5 out of 1059 reviews" "
Rating 2 - Terrible. 7 out of 1059 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jayneel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Stanley

Traveled with group, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice, comfortable rooms very accomodating staff...especially Monika.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

p

Stayed 3 nights in May 2024

10/10 Excellent

Ashley

Stayed 3 nights in Jul 2024

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Mustafa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be coming back for sure!
We had a outstanding stay at Vienna House. Great location, clean and spacious. All staff within the hotel were polite, attentive and friendly.
Stayed 3 nights in Jul 2024

10/10 Excellent

Wojtek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and service. One of the best and most convenient locations in town.
Stayed 1 night in Jul 2024

10/10 Excellent

Li Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Just beside the shopping mall and train station. Clean and quiet. The hotel arranged for me to stay in the room that is far away from the streets as i am a light sleeper and i had requested for it. Great service and i highly recommend the hotel for people visiting krakow!
Stayed 2 nights in Jul 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Helpful staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Malgorzata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

A.B

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and sparkling clean. Free water bottles and a small cooler. Staff was extremely kind and helpful. Great location, next to the mall Galeria Krakowska and train station. I recommend this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Wojtek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable modern hotel in fab location
Super comfortable rooms. Perfect location close to railway station, old town, huge shopping mall and tram stop. Great value breakfast buffet with many options.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel with a perfect location next to the main train station, everything was great apart that during my stay there was some sports event on the front of my window so there was no chance for long sleep
Stayed 4 nights in Jun 2024

10/10 Excellent

Annie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, central area for shopping, walking and dining. Had a very comfortable stay. I wish there was laundry on site. Other than that, would recommend.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean all throughout and well maintained, Breakfast was amazing what they offered everything fresh and well stocked throughout the service,room was big and spacious so was the bed located next to krakow shopping centre and 10 minutes walk in to old krakow it’s reallyy well situated
Stayed 4 nights in Jun 2024

10/10 Excellent

Concetta

Traveled with family
Vibrant Krakow
This hotel is wonderfully located very near the main market center. Restaurants are plentiful and the food is excellent. This is a great hotel in a vibrant, clean, beautiful city
Stayed 2 nights in Jun 2024

10/10 Excellent

MUSTAFA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
A fantastic hotel - we got upgraded to an apartment 🙏😊 and it was wonderfully spacious and comfortable. The staff was very friendly and helpful. Perfect location - a short walk to the Old Town and right by the train station.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great location & will stay again.
Stayed 7 nights in Jun 2024

10/10 Excellent

Angela

Stayed 4 nights in Jun 2024

8/10 Good

Emmanuell

Stayed 3 nights in May 2024

8/10 Good

barbara

Stayed 4 nights in May 2024