The Loft Hotel - Adults Only

4.0 star property

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Photo gallery for The Loft Hotel - Adults Only

Terrace/patio
Exterior
Classic Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually decorated
Outdoor spa tub
Apartment, 2 Queen Beds, City View | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service

Explore the area

Map
Dietla 113, Kraków, 31-031
  • Royal Road
    ‪6 min walk‬
  • Main Market Square
    ‪11 min walk‬
  • Wawel Castle
    ‪14 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪19 min drive‬

Room options

Deluxe Room, 1 Queen Bed, City View

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Apartment, 2 Queen Beds, City View

  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Loft Hotel - Adults Only

4-star hotel in Kraków City Centre
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, a hot tub, and self parking.
The Loft Hotel - Adults Only offers 28 air-conditioned accommodations with tablet computers and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a hot tub and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Some rates at The Loft Hotel - Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, The Loft Hotel - Adults Only features a hot tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Kraków hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Loft Hotel - Adults Only is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Incredibile - This theme restaurant specializes in pizza. Guests can enjoy drinks at the bar. Open 24 hours.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at The Loft Hotel - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Uncovered self parking on site (PLN 50 per day)
  • Limited onsite parking (max 5 spaces per unit)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Incredibile

Things to do

  • Full-service spa
  • Hot tub
  • Sauna

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels
  • Netflix
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 2)
  • Uncovered self parking fee: PLN 50.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Guestroom windows do not open

We should mention

Guests under 18 years old are not permitted at this adults-only property

Property is also known as

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The Loft Hotel - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 543 out of 697 reviews
Rating 8 - Good. 124 out of 697 reviews
Rating 6 - Okay. 20 out of 697 reviews
Rating 4 - Poor. 7 out of 697 reviews
Rating 2 - Terrible. 3 out of 697 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chantelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing, modern, very friendly staff and facilities are amazing, so worth the money and such a good price
Stayed 3 nights in Mar 2025

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms at the front of the hotel suffer from traffic/tram noise.
Stayed 5 nights in Mar 2025

8/10 Good

Jacqueline

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Krakow well worth a visit

Hotel was ok but breakfast wasn’t so good - making scrambled eggs seemed to cause them problems - we asked for scrambled eggs every day but these came out in various forms - fried, then boiled and mashed and finally looked like an omelette. Cleanliness was good - clean towels etc every day. Complimentary soft drinks/water/milk in fridge plus bottle of Prosecco which was a nice touch. We didn’t use the Jacuzzi on the rooftop but looked like it would be nice and relaxing. Hotel is in an excellent location/ great for all the usual tourist attractions.
Stayed 5 nights in Mar 2025

10/10 Excellent

Daniel

Stayed 3 nights in Mar 2025

10/10 Excellent

Miss Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Had a great stay here, walking distance from every activity in city centre. Really comfy beds and good shower. Very clean. It’s a small hotel but has a lovely restaurant with lots of choice as welll as good facilities. Unlimited use of Sauna and a 24hr roof top jacuzzi. Well worth the money and brilliant location.
Stayed 4 nights in Feb 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Lewis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay with everyone who worked there being professional, courteous, friendly and really helpful. The breakfasts were cooked to order alongside a plentiful continental offering. Loved the little touches like a complimentary bottle of Prosecco and complimentary minibar. Position of the hotel is perfectly positioned between the Old town and Jewish Quarter so getting about isn’t a problem. We treated ourselves to airport transfers and arranged with them to be picked up at the airport in a Rolls Royce. Great experience and highly recommended. Will look forward to staying at the Loft again on our next visit to Krakow
Stayed 4 nights in Jan 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazint
Stayed 3 nights in Jan 2025

10/10 Excellent

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and and we couldnt have asked for anything more. Great location, just around the corner from Grzegórzki train station (one stop on from the main station) and about 3 minutes walk from the main square, with plenty to see on the way. The rooms are beautiful and very roomy (we were in room 32). Great pod coffee machine , mini fridge with complimentary soft drinks and a bottle of fizzy wine on arrival. Great shower, which is always a winner! Robes & slippers provided in the room for the sauna & hot tub. The staff were incredible, each one of them. So friendly & helpful, nothing was any trouble. Finally the breakfast was delicious & there were no issues asking for a breakfast pack up on the day we headed for Auschwitz and got picked up at 630am! Would highly recommend anyone to stay here, we loved it!
Stayed 2 nights in Jan 2025

8/10 Good

Rachel m

Liked: Cleanliness, staff & service, room comfort

Great stay

Lovely stay at the Loft. Staff were polite and helpful the restaurant staff were very good . Breakfast was excellent hot food cooked to order lots of continental choices and processo for a treat. Downsides halls were in need of a tidy up. Our room was lovely but same again chipped tiles in bathroom nowhere to put soap bags. And wallpaper again peeling off. Also in our room no bedside light just a wall fitting hanging from the ceiling. A few adjustments and this hotel would have got 5 stars.
Stayed 2 nights in Jan 2025

6/10 Okay

michael

Traveled with family
Liked: Cleanliness, staff & service
Reception staff were great. Location of hotel not too bad. Breakfast and restaurant was great. Noise from trains and trams kept me awake at times. Rooms were very dark even with all the lights on. No real shelf/storage space in bathroom ( which frustrated the wife) 3 hangers on an open metal frame in room is never enough but I think you could request more. Complimentary bottle of fizz on arrival but wasn't in fridge......strange. only one bedside light switch so if my wife got up she had no option to put a light on straight away. Room functions worked off a tablet , which once we got used to it worked well. Our bathroom door was damaged from something like a punch, and it's coating was peeling on the other side. Hallway to our room had alot of damage to walls, this continued on other floors too. Overall some places needed some TLC. Other concern was anyone could walk in to hotel and access floors due to no key security in lifts or too stairs etc. But overall was ok
Stayed 2 nights in Jan 2025

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

6/10 Okay

Maree

Traveled with partner
Liked: Staff & service, amenities
I liked the room although it was quite cold. All of the amenities you would expect in the room, a shelf in the bathroom to put toiletries on would improve it further. The towels were quite hard. I Loved the hot tub on the roof but did not make the most of this as was only there for a short break and wanted to see the old market square and visit Austwitz. The system for controlling the heating/lighting was confusing for us oldies!. Hotel all in all was convenient for transport/shops but a bit noisy with trams/trains etc. Staff did their best to please and were helpful if you asked anything.
Stayed 3 nights in Dec 2024

4/10 Poor

Martin

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Aside from reception staff who were (mostly) helpful and friendly, the service was terrible (restaurant staff very rude) the restaurant food was tasteless and breakfast options were poor. We stayed in a deluxe room which was far from deluxe. Missold on the “free minibar” which had only 4 small mixers and tap water, coffee and tea facilities were poor with only one coffee pod, one packet of sugar, and one (herbal) tea bag supplied each - which was not restocked unless requested. The facilities were not great - there were badly damaged walls and furniture in the room and hallways, and an awful buzzing sound coming from a vent. No bedside lights or desk lights and room very dark even with all lighting switched on. Poor quality toiletries - the handwash caused our skin to dry out, the dressing gowns were old, ripped and didn’t match. Towels were old, thin, stained and had holes/frays. Mattress was very old it had deep dips from where others have slept. And the technology was a gimmick with everything including lights operated via a phone which constantly crashed, the blinds also opened without warning creating a privacy issue. TV had only Polish channels and restricted volume very low meant we could not hear it. The only positive to this hotel was the jacuzzi on the roof, but honestly not worth staying here for.
Stayed 6 nights in Dec 2024

8/10 Good

Millie

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Laura

Stayed 2 nights in Dec 2024

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay very glad I chose to stay here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Neil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No British channel on tv.
Stayed 3 nights in Dec 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in great location

Great Hotel in great location ton explore old town and Jewish quarter. Service was 5* and rooms were cool. Nice touches with the free mini bar soft drinks and rooftop jacuzzi was a real treat, oh and there restaurant is open 24/7!
Stayed 4 nights in Dec 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location!

Staff cant do enough for you! Everything was great and we can wait to return! Highly recommend!
Stayed 4 nights in Nov 2024

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
The only
Stayed 2 nights in Dec 2024

8/10 Good

emilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service by staff and nice room
Stayed 3 nights in Nov 2024

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Customer service was excellent , rooms were great
Stayed 3 nights in Nov 2024