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Aparthotel Old Town

3.5 star property

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Photo gallery for Aparthotel Old Town

Lobby lounge
Minibar, in-room safe, iron/ironing board, free WiFi
View from property
View from property
Minibar, in-room safe, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Laundry
  • Pet friendly
  • Free WiFi

Explore the area

Map
Sw. Gertrudy, 10, Kraków, 12, 31-046
  • Royal Road
    ‪3 min walk‬
  • Main Market Square
    ‪7 min walk‬
  • Wawel Castle
    ‪10 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪28 min drive‬

Room options

View all photos for Family Room, 2 Double Beds

Minibar, in-room safe, iron/ironing board, free WiFi

Family Room, 2 Double Beds

  • 15 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, iron/ironing board, free WiFi

Triple Room

  • 15 sq ft
  • Studio
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, iron/ironing board, free WiFi

Quadruple Room

  • 215 sq ft
  • Studio
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Minibar, in-room safe, iron/ironing board, free WiFi

Family Room, Multiple Beds

  • 269 sq ft
  • Studio
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, iron/ironing board, free WiFi

Standard Twin Room

  • 161 sq ft
  • Studio
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, iron/ironing board, free WiFi

Standard Double Room

  • 161 sq ft
  • Studio
  • Sleeps 2
  • 1 Double Bed

Similar properties

Building design

Home ApartHotel

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (655)
The price is $112
per night
$121 total
includes taxes & fees
May 14 - May 15
Home ApartHotel

About this property

Aparthotel Old Town

3.5-star aparthotel in Kraków Old Town
Along with a restaurant, this smoke-free aparthotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite. Each apartment offers free WiFi, a minibar, and a flat-screen TV with satellite channels. Other amenities that guests will find include a coffee/tea maker and an electric kettle.
Aparthotel Old Town offers 62 accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Kraków aparthotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The aparthotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Kraków aparthotel also offers multilingual staff, tour/ticket assistance, and laundry facilities.

Aparthotel Old Town is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Aparthotel Old Town has a restaurant on site.

Languages

English, Russian

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Family friendly

  • Children stay free (see details)

Food and drink

  • Coffee/tea maker
  • Electric kettle

Dining

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: PLN 40 per person
  • A restaurant
  • Minibar

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Laundry

  • Laundry facilities

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city center
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 4 floors
  • 62 units

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 40 per person
  • Airport shuttle fee: PLN 90 per vehicle (one-way)
  • Airport shuttle fee per child: PLN 90 (one-way), (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Pergamin Apartments Old Town Apartment
Pergamin Apartments Apartment
Pergamin Apartments
Pergamin Old Town
Aparthotel Old Town Kraków
Pergamin Apartments Old Town
Aparthotel Old Town Aparthotel
Aparthotel Old Town Aparthotel Kraków

Aparthotel Old Town Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 199 out of 547 reviews
Rating 8 - Good. 282 out of 547 reviews
Rating 6 - Okay. 45 out of 547 reviews
Rating 4 - Poor. 16 out of 547 reviews
Rating 2 - Terrible. 5 out of 547 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

dave, cumbria

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing, we arrived at the property and it was all locked up and closed. We had fully paid up, no one from the hotel or Expedia (we had booked with Expedia) had told us it was closed, so I want my money back that i had paid. Do Expedia pay me my money back with compensation???
Stayed 4 nights in Aug 2020

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Steve, UK

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel very close to the old town. Ideal for walking into the old town for food, bars etc. Walls are rather thin and could hear a lot of noise from other rooms and outside. This would be the only bad point from the weekend. I would stay here again as the location was brilliant, the room itself was nice and the staff were friendly.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room which was clean and well maintained. The shower head was broken, but it was still a decent shower and the walls are quite thin so you can hear people in other rooms.
Stayed 3 nights in Feb 2020

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good, little to improve

Very good service, brilliant value for money, staff very helpful, breakfast was great and very cheap! The quiet time 10pm while 7am is in the dot. 7am in the morning the work begins and it’s LOUD if you are in the ground level apartment like we stayed, luckily we woke up at 7 each morning
Stayed 3 nights in Feb 2020

10/10 Excellent

Sophie, Birmingham UK

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, about a 10min walk to Main Square. Lovely clean room and friendly, helpful staff. Buffet breakfast in the morning is nice and fresh. Would definitely recommend.
Stayed 2 nights in Feb 2020

8/10 Good

Del, England

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old with Character but well kept and maintained Very clean, great location for Jewish Quarter and old town
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
we liked the room and although we had a issue with the shower it did eventually get sorted as for the staff they are very rude and very unhelpful, They need to go on a customer service course and be less abrupt and friendlier to customers
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

M

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, rooms warm. Easy access to the city. Close to nice restaurants. Room a little bit dated
Stayed 4 nights in Dec 2019

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Small room otherwise all else was ok. Room much different to pics on website. Just a bed to n most of the space in the room a table and wardrobe and bit of floor space. All what was needed with us two and we was always out to we didn’t mind.
Stayed 3 nights in Jan 2020

8/10 Good

Christina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and reasonable prices. Breakfast is good
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, small basic room but contained everything you need for a short stay. Staff could have been more helpful
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a good position near main square.Lovely and clean .Only one complaint and that was it stated complimentory gift ,which we took to be the bottle of wine and 2glasses ontop of the table .When we went to check out we were charged 99slts for it .Other than that everything was lovely.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room, comfy bed and clean,in a great location five mins from the main square, Excellent value for money, would definitely stay here again
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything, we managed to walk everywhere and all within 5-10 minute walk.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2019

6/10 Okay

Margaret, New York

Liked: Cleanliness, staff & service
The accommodations - basic Staff- Great, friendly,eager to please with what they have to work with, speak English well. Great location to all tourist attractions, restaurants and shops.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Shep

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the main square, breakfast buffet was outstanding, hotel clean and everything you need on a short stay, lovely little coffee shop aswell. Would recommend and would stay again no question, next time in Krakow, Pergamin it will be.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 5 nights in Nov 2019