I liked that they were able to check me in hours before the usual check-in schedule. They have maintenance crew but they will leave your room out unless you request them to clean (unlike usual hotels where the cleaners check up every day). My room was spacious, really worked for a week’s stay. My TV didn’t have any English channels though. They have a good restaurant, with very good menu, but they are open until 8pm only. This hotel is so close to a former concentration camp, right in the middle of residential area. But it is outside the city centre. I learned how to use the tram, nearest station was only about 10 mins walk from the hotel. There is also a bus stop right in front of the hotel. Overall, I had a comfortable stay here. I will choose this hotel again if I were to come back to Krakow.