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ibis Krakow Centrum

3.0 star property

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Reception
1 bedroom, in-room safe, desk, laptop workspace
Shower, eco-friendly toiletries, hair dryer, towels
1 bedroom, in-room safe, desk, laptop workspace
Sports facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
Ul. Syrokomli 2, Kraków, Lesser Poland, 30-102
  • Wawel Castle
    ‪13 min walk‬
  • ICE Krakow Congress Centre
    ‪13 min walk‬
  • Main Market Square
    ‪14 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Double Bed

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for KAI room by ibis- with one large bed for 1 or 2 people and bed for child

1 bedroom, in-room safe, desk, laptop workspace

KAI room by ibis- with one large bed for 1 or 2 people and bed for child

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for KAI room by ibis - with one large bed for 1 or 2 people

1 bedroom, in-room safe, desk, laptop workspace

KAI room by ibis - with one large bed for 1 or 2 people

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

ibis Krakow Stare Miasto

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (663)
The price is $65
per night
$70 total
includes taxes & fees
May 18 - May 19
ibis Krakow Stare Miasto

About this property

ibis Krakow Centrum

3-star Kraków hotel, connected to a shopping center in Kraków City Centre
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Ibis Krakow Centrum offers 175 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center.

Public areas are equipped with complimentary wired and wireless Internet access. This eco-certified hotel also offers a terrace, tour/ticket assistance, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Ibis Krakow Centrum is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekends.
Ibis Krakow Centrum has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Polish, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (PLN 80 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 11:00 AM for a fee: PLN 55 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 45 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 55 per person
  • Covered self parking fee: PLN 80 per day
  • Pet fee: PLN 45 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Centrum Krakow
ibis Centrum Hotel
ibis Centrum Hotel Krakow
ibis Centrum Krakow
ibis Krakow
ibis Krakow Centrum
Krakow Centrum
Krakow ibis
Krakow ibis Centrum
Ibis Krakow Centrum Hotel Krakow
ibis Krakow Centrum Hotel
ibis Krakow Centrum Hotel
ibis Krakow Centrum Kraków
ibis Krakow Centrum Hotel Kraków

ibis Krakow Centrum Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 215 out of 552 reviews
Rating 8 - Good. 261 out of 552 reviews
Rating 6 - Okay. 53 out of 552 reviews
Rating 4 - Poor. 15 out of 552 reviews
Rating 2 - Terrible. 8 out of 552 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from the airport, friendly and helpful staff and lovely room
Stayed 3 nights in Jan 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Perfect hotel, great location. Rooms cleaned daily, all the staff were fantastic. Had everythi g we needed. Petrol station with shop at the back.of the hotel with shop was great and a bar over the road. 10 minute walk to the old town square and 2 minute walk to the river.
Stayed 3 nights in Jan 2025

4/10 Poor

Harry

Traveled with partner
Disliked: Property conditions & facilities
Our hotel room was unusable between the hours of 9-5 . This was due to the renovations being done at the hotel. The resultant noise was very frustrating as firstly, we had no forewarning of the work and secondly it was so loud we couldn’t chat or hear ourselves think. We also only had a bin in the bath room … which is not practical or the standard we have previously had in IBIS.
Stayed 4 nights in Jan 2025

10/10 Excellent

Edwina

Stayed 5 nights in Jul 2024

10/10 Excellent

Dawn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room awesome area
Stayed 4 nights in Aug 2024

8/10 Good

Juwon

Liked: Staff & service, amenities, property conditions & facilities
방은 전체적으로 깨끗했고, 에어콘도 잘 나옵니다. 화장실 쓰레기통에 초코바 껍질이 안 비워져 있었던거 빼고 괜찮았습니다.그리고 냉장고가 없네요.
Stayed 1 night in Aug 2024

8/10 Good

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Robert, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities
Shower could be a bit spacious
Stayed 1 night in Jun 2024

10/10 Excellent

Sophie

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and a short distance away from everything
Stayed 5 nights in May 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Debanhy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just right and perfect. 10 minutes from the main center
Stayed 2 nights in Sep 2023

8/10 Good

Sheila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and functional. Just what you’d expect at an Ibis. Lovely breakfast options but could have done much better for allergy / intolerance needs such as labelling. I asked for gluten free bread (using my phone for the translation) and I got it but it wasn’t very nice! Thank you for a nice stay in Krakow
Stayed 3 nights in Sep 2023

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Jagadeswara Rao, Chantilly

Stayed 1 night in Jul 2023

10/10 Excellent

Abdul

Stayed 1 night in May 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Room comfort

unsafe sofa bed for kids

Location is next to the river so nice to have a stroll. The room is quite small but for city travel when most people use hotel as a place to sleep only, then it’s fine. The thing I’m most disappointed with is the design of the sofa bed. The sofa bed is attached to the wall with the panel sticking out from the wall above the sofa bed. So when my son slept on it, there is a panel above his head and quite close above the sofa bed. When he wiggles and turns, he banned his head on the panel every night. I wrapped around extra towel along the panel to make it less impact and hurt less but due to the layout there isn’t a way to secure the towel and it kept falling off. When I mentioned this to reception, they didn’t offer any solution and didn’t even apologise even after I showed them the bruise on my son’s forehead. What a terrible and stupid design. This isn’t a safe place to stay for children. Avoid!
Stayed 2 nights in Apr 2023

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Helpful and polite at reception. Room was cleaned everyday and fresh towels left. Great location as only a 15 min walk to centre. Would definitely stay here again
Stayed 4 nights in Apr 2023

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, you won't do better. It's a bit of a walk (15 minutes) to the old town centre, (so the name of the place is a little misleading maybe) but that's not the end of the world if you know upfront. There's not much in the immediate vicinity. But the hotel is clean, not shabby and for the price, very very good value for money.
Stayed 3 nights in Apr 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ibis Krakow Centrum

Good budget option in Krakow. It's outside the historic centre, but only about a 10 minute walk to it or the castle district. Rooms were clean and comfy. Would stay again.
Stayed 5 nights in Mar 2023

10/10 Excellent

Agnieszka

Stayed 1 night in Dec 2022

8/10 Good

BRUNO

Stayed 2 nights in Oct 2022

8/10 Good

Szymon

Stayed 2 nights in Oct 2022

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Oct 2022