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Wyndham Grand Krakow Old Town

5.0 star property
VIP Access

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Photo gallery for Wyndham Grand Krakow Old Town

2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Indoor pool, sun loungers
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Premium Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
$228
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
ul. Florianska 28, Kraków, Lesser Poland, 31-020
  • Royal Road
    ‪1 min walk‬
  • Main Market Square
    ‪3 min walk‬
  • Wawel Castle
    ‪17 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Twin Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

Premium Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

Standard Queen Room-Non-Smoking

  • Sleeps 2

Premium King Suite with Sofa Bed-Non-Smoking

  • Sleeps 4

Deluxe King Suite with Sofa Bed-Non-Smoking

  • Sleeps 4

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

Deluxe Queen Room-Non-Smoking

  • Sleeps 2

2 Single Beds, Deluxe, Non-Smoking

  • Sleeps 2

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About this property

Wyndham Grand Krakow Old Town

5-star hotel in Kraków Old Town
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Change of towels is available on request.
Wyndham Grand Krakow Old Town offers 60 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments.
In addition to a full-service spa, Wyndham Grand Krakow Old Town features an indoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Event facilities measuring 1722 square feet (160 square meters) include conference space. This luxury hotel also offers a fitness center, a sauna, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Wyndham Grand Krakow Old Town is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Trattoria Degusti - This restaurant specializes in Italian cuisine and serves brunch, lunch, dinner, and light fare.
Restauracja Hotelowa - This restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 150 per day)
  • Valet parking on site (PLN 150 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 140 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Restauracja Hotelowa
  • Trattoria Degusti

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,722 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Thin carpet in room

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 100 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 250.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 140 per person
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 150 (one-way)
  • Self parking fee: PLN 150.00 per day
  • Valet parking fee: PLN 150.00 per day
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

Property is also known as

Hotel Unicus Palace Krakow
Unicus Palace Krakow
Unicus Palace
Hotel Unicus Palace
Wyndham Krakow Old Town Krakow
Wyndham Grand Krakow Old Town Hotel
Wyndham Grand Krakow Old Town Kraków
Wyndham Grand Krakow Old Town Hotel Kraków

Wyndham Grand Krakow Old Town Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 816 out of 1002 reviews
Rating 8 - Good. 147 out of 1002 reviews
Rating 6 - Okay. 30 out of 1002 reviews
Rating 4 - Poor. 6 out of 1002 reviews
Rating 2 - Terrible. 3 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bengt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wyndham Grand Krakow provided a comfortable stay. The spa was exceptional. The breakfast offerings were 4/5 lacking that little extra. H 15 luxury offered that little extra and would be our first choice again.
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay right in the middle of the old town.
Stayed 3 nights in May 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and a good location
Stayed 4 nights in May 2025

10/10 Excellent

Graham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, just off the main square. All staff were fantastic. The swimming pool and spa were amazing, great way to relax after a day seeing the sights.
Stayed 2 nights in May 2025

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant location
Stayed 3 nights in May 2025

10/10 Excellent

Lee, New Albany

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
There is a nightclub next door which empties many evenngs around 4am, which often leads to some noise in the street. Depending where your room is located, it could be disruptive.
Stayed 5 nights in May 2025

10/10 Excellent

Justyna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All rooms are different in layout we were in room 105 . Spacious . Views limited but if you want views go to roof terrace . We will return
Stayed 4 nights in May 2025

10/10 Excellent

Rosemarie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t get any benefits as a VIP MEMBER we had dinner at their restaurant but didn’t get VIP discount . We like the location and the size of our we booked a suite
Stayed 4 nights in Apr 2025

8/10 Good

Louise

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an excellent location. We appreciated the space and cleanliness of the room and it was a quiet haven in a central street. I wouldn’t hesitate to book again if visiting Krakow. Only two minor criticisms. The pool is too cold to the extent you can’t stay long. We booked this hotel as it had a pool so this was disappointing. Also breakfast service wasn’t ideal. We had to wait for a table all three mornings, not because it was full but because tables hadn’t been cleared. Plus we had to wait for essential breakfast items - cups for the coffee machine. Minor issues. Great facilities overall and we thoroughly enjoyed our stay. A warmer pool and would be five star review.
Stayed 3 nights in May 2025

10/10 Excellent

William

Stayed 4 nights in May 2025

10/10 Excellent

Brendan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is kind and helpful. As soon as a last-minute accommodation was needed they made it happen as soon as possible. Room service was excellent and everything about this location was clean.
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent hotel, swimming pool, spa, fantastic rooms with all you could ask for, excellent location in Old Town
Stayed 5 nights in Apr 2025

10/10 Excellent

dominika

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was central Modern Clean and people were super friendly
Stayed 4 nights in Apr 2025

10/10 Excellent

JENNIFER MARIE, CALGARY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

JENNIFER MARIE, CALGARY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Fantastic location and our room was wonderful. We will definitely stay here again.

10/10 Excellent

Mariola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly. Only was problem with parking.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great service and rooms
Stayed 4 nights in Apr 2025

10/10 Excellent

Gary

Stayed 1 night in Mar 2025

10/10 Excellent

Samanthab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Richard, Providence

Traveled with partner, Traveled with pets
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
NOT a 5 star hotel. Miserable staff. Average room with dirty carpet.
Stayed 3 nights in Mar 2025

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had such a lovely stay. We booked a deluxe room which was very nice, furnished well and had the finishing touches you would expect. The only small issue was the temperature of the room being too high despite the AC being on the lowest setting. as we were out exploring the city for most of the day it wasn’t too much of a problem therefore I didn’t flag it with the staff so haven’t knocked off any stars for that. The spa was also very nice and relaxing with great facilities, the only thing that would’ve topped it off was if the spa had provided a basic face wash or face towels. The staff were helpful, attentive and even helped us book an excursion. Overall a really lovely stay and I would definitely recommend to friends and family.
Stayed 4 nights in Mar 2025

10/10 Excellent

emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel - great amenities, location, breakfast and service
Stayed 2 nights in Mar 2025

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025