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Hotel Rezydent

3.0 star property

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Photo gallery for Hotel Rezydent

Family Room | In-room safe, desk, iron/ironing board, bed sheets
Lobby
Polish cuisine
Reception
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
ul. Grodzka 9, Kraków, Lesser Poland, 31 - 006
  • Royal Road
    ‪1 min walk‬
  • Main Market Square
    ‪3 min walk‬
  • Wawel Castle
    ‪9 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪17 min drive‬

Room options

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, bed sheets

Family Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Single Room

Superior Single Room | In-room safe, desk, iron/ironing board, bed sheets

Superior Single Room

8.4 out of 10
Very good
(18 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, desk, iron/ironing board, bed sheets

Superior Double or Twin Room

8.2 out of 10
Very good
(33 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, desk, iron/ironing board, bed sheets

Superior Triple Room

9.4 out of 10
Exceptional
(14 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds

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About this property

Hotel Rezydent

3-star hotel in Kraków Old Town
Along with a restaurant, this smoke-free hotel has a bar/lounge and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Rezydent offers 59 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Hotel Rezydent is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Chłopskie Jadło - This restaurant specializes in Polish cuisine.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 45 for adults and PLN 45 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chłopskie Jadło

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility

More

  • 3 buildings
  • 4 floors
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Portable fan
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 45 for adults and PLN 45 for children
  • Airport shuttle fee: PLN 110 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Hotel Rezydent
Hotel Rezydent Krakow
Rezydent
Rezydent Krakow
Hotel Rezydent Hotel
Hotel Rezydent Kraków
Hotel Rezydent Hotel Kraków

Hotel Rezydent Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 326 out of 1002 reviews
Rating 8 - Good. 463 out of 1002 reviews
Rating 6 - Okay. 160 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t beat this location! You walk out the door and you’re right in the heart of old town. You do have to walk a little from where your taxi drops you off, but it’s only maybe 1-2 minutes. I stayed one night in a single room, which was small but doable for a solo traveler. I came back for three nights and stayed in a larger room with a king size bed and couch, it was great! I could open the windows out to the street to let in fresh air and all the sounds of old town. The only downside was in the morning you’d sometimes hear loading trucks making deliveries. But they had ear plugs on the night stand for you. Breakfast was really good, plenty to choose from and the front desk staff were great. The photos are accurate, this is not a high end NYC style hotel, but I’d rather have this any day with the location and charm of old town. There are multiple souvenir stores out the front entrance, a coffee shop one door down, a polish restaurant out the back door, a Gelateria across the streets with pastries, a liquor store a few doors down, plenty of bars to choose from, and more than enough restaurants to choose from with a very short walk. Will definitely stay here again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in heart of old town of Krakow

Traditional Polish in a very convenient position a few metres from the main square, so a huge choice of places to eat amongst the historic buildings. Spotlessly clean room and bathroom; very helpful reception staff; breakfast buffet had good quality food options.
Stayed 4 nights in Mar 2025

6/10 Okay

Ian

Liked: Cleanliness, room comfort
Disliked: Staff & service

Not the best

We had a 3 night stay here and although the room was clean and the bed comfortable, our stay was marred by a few niggles. Firstly, when we asked for extra pillows (because they were quite flat) we were told this wasnt an option. Also, the windows offered zero sound proofing from the noise outside. Granted we chose a hotel situated near the busy main square but still, the windows may as well have been cellophane. It wasn't all bad though. We enjoyed he continental breakfast and the location couldn't have been better for getting around. We didn't see much of the staff but when checking in and out they were helpful. Overall, the hotel was relatively inexpensive and served a purpose but we will find somewhere else next time.
Stayed 3 nights in Feb 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Fiona

Stayed 3 nights in Jan 2025

6/10 Okay

Erika

Traveled with family
Liked: Cleanliness
Location was great, right in the middle of the Old Town close to everything. The room was small, which was fine. Breakfast was ok, nothing special, not much variety. Overall it was worth the price. My only issue was that our room was facing a very busy pedestrian street and the noise was constant and loud throughout the entire nigh. Although, they do provide ear plugs. If you are looking for peaceful, quiet nights don’t get a room facing the street.
Stayed 2 nights in Jan 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great but the noise from the street outside was horrendous until about 4:00am. To be expected I suppose because of the location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very spacious and clean. Unfortunately we found the room cold as the radiator wasn't working properly. They did however had it fixed but the room still wasn't wasn't warm probably due to the fact that it was a big room and the radiator wasn't big enough
Stayed 4 nights in Dec 2024

10/10 Excellent

Leidy, Roswell

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice Thank You
Stayed 3 nights in Dec 2024

8/10 Good

Alex

Stayed 2 nights in Nov 2024

8/10 Good

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the main square and has a great location it is basic but very clean the staff are very welcoming and friendly. Only thing I was slightly disappointed on was the breakfast as there was not alot of cooked options and repetitive
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Could have done with more than 1 pillow. Extractor fan in bathroom really loud. Location really good
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Stayed 1 night in Dec 2024

4/10 Poor

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room wasn't cleaned only bin emptied glasses were left dirty water in the room first day none after that funny smell in corridor tried masking it with plug ins breakfast wasn't bad and location good
Stayed 4 nights in Nov 2024

10/10 Excellent

Elzbieta

Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

David

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location very spacious

Great visit to krakow! Hotel staff was very helpful and the location is tough to beat. Our room was spacious and accommodating. Breakfast is delicious and the host is great. We are going back to bed our trip in a few days and staying there again.
Stayed 3 nights in Nov 2024

8/10 Good

Wyona

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Nov 2024

6/10 Okay

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, heat in the room in November was an issue. Use the earplugs given if you have a room facing the street. Friendly staff and outstanding location in the pedestrian area.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, only a few steps from the main square. Rooms were a good size and equipped with all you need for city break. The breakfast buffet was good. If you want to be close to the main square this hotel is perfect.
Stayed 5 nights in Nov 2024

10/10 Excellent

IAIN

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Vwry good location. Lots of stairs to room but I managed. Comfortable room and friendly helpful staff. Restaurant next to it. Didn’t use it but is convenient.
Stayed 2 nights in Oct 2024