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Bachleda Luxury Hotel Kraków - MGallery Collection

5.0 star property

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Photo gallery for Bachleda Luxury Hotel Kraków - MGallery Collection

Front of property - evening/night
Exterior
Exterior
Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking available
  • Gym

Explore the area

Map
Plac Kossaka 6, Kraków, 31106
  • Wawel Castle
    ‪8 min walk‬
  • Royal Road
    ‪8 min walk‬
  • Main Market Square
    ‪9 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(31 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Twin Bed

Deluxe Room, 1 Twin Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Bachleda Luxury Hotel Kraków - MGallery Collection

5-star hotel in Kraków City Centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite. Housekeeping is available on request.
Bachleda Luxury Hotel Kraków - MGallery Collection offers 64 accommodations with minibars and safes. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Bachleda Luxury Hotel Kraków - MGallery Collection provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers tour/ticket assistance, concierge services, and laundry facilities. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Bachleda Luxury Hotel Kraków - MGallery Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Gavi - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available.
Opus Lounge Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Onsite parking available only on request
  • Covered self parking on site (PLN 120 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: PLN 140 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gavi
  • Opus Lounge Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 150 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 22 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PLN 400 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 140 per person
  • Airport shuttle fee: PLN 220 per vehicle (maximum occupancy 8)
  • Covered self parking fee: PLN 120 per day
  • Pet fee: PLN 150 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

Property is also known as

Bachleda Luxury Hotel Krakow MGallery Sofitel Feb 2019
Bachleda Luxury Hotel MGallery Sofitel Feb 2019
Bachleda Luxury Krakow MGallery Sofitel Feb 2019
Bachleda Luxury MGallery Sofitel Feb 2019
Bachleda Luxury Hotel Krakow MGallery Sofitel
Bachleda Luxury Hotel MGallery Sofitel
Bachleda Luxury Krakow MGallery Sofitel
Bachleda Luxury MGallery Sofitel
Hotel Bachleda Luxury Hotel Krakow MGallery By Sofitel Krakow
Krakow Bachleda Luxury Hotel Krakow MGallery By Sofitel Hotel
Hotel Bachleda Luxury Hotel Krakow MGallery By Sofitel
Bachleda Luxury Hotel Krakow MGallery By Sofitel Krakow
Bachleda Luxury Hotel Krakow MGallery By Sofitel (Feb 2019)
Bachleda Mgallery Sofitel
Bachleda Krakow Mgallery
Bachleda Luxury Hotel Krakow MGallery
Bachleda Luxury Hotel Krakow - MGallery Hotel
Bachleda Luxury Hotel Krakow - MGallery Kraków
Bachleda Luxury Hotel Krakow - MGallery Hotel Kraków

Bachleda Luxury Hotel Kraków - MGallery Collection Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 242 out of 261 reviews
Rating 8 - Good. 11 out of 261 reviews
Rating 6 - Okay. 2 out of 261 reviews
Rating 4 - Poor. 1 out of 261 reviews
Rating 2 - Terrible. 5 out of 261 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous
Stayed 3 nights in Mar 2025

10/10 Excellent

Mrs S N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful hotel, with very helpful and friendly staff. Great location and excellent facilities.
Stayed 3 nights in Mar 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel in Krakow! A little haven a short walk away from the bustle of the main square.
Stayed 4 nights in Mar 2025

10/10 Excellent

andy, Nailsworth

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the property with family for a short city break. There hotel was amazing and the staff were excellent, we were greeted with a cider champagne as an arrival drink. The rooms were well presented and luxurious. The hotel location was spot on, it was quiet, near convenient shops for snacks etc and only 15 minutes walk into the main square and the same to the castle. We wil definitely stay again. …you must also try the Opus Bar in the basement, the drinks and service was brilliant, well done team!
Stayed 3 nights in Mar 2025

10/10 Excellent

Peter James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

ALISON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every sense of the word. This hotel has a five star reputation and lives up to it in every way. Thank you for a superb stay. We would love to visit again and would recommend this hotel without reservation.
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert C

Stayed 3 nights in Jan 2025

8/10 Good

Nicholas

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Reception staff were excellent when Checking in and always friendly when coming and going but when checking out and dining I found them rather rude we inquired about a transfer to the air port and was quoted over triple the price of which I found elsewhere and when dining in the hotel it felt very uncomfortable as the waiter wasn’t very helpful and kept disappearing for long periods of time and it took forever to sort the bill out he also lost interest in our table after we didn’t order all the extras
Stayed 3 nights in Feb 2025

10/10 Excellent

Natalie Rosannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, 10 minute walk to the old town square. Great amenities nearby. Hotel made lots of effort for my partners birthday and couldn’t be more helpful. Highly recommended.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Amenities, property conditions & facilities
Bachleda was elegant and affordable with a very helpful and friendly staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Peter

Stayed 4 nights in Nov 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Krakow get away

Lovely art deco hotel very clean stayed for 8 nights so had to leave a note for toiletries to be replenished ..Staff friendly food in opus lounge great 5-10 min walk to square
Stayed 8 nights in Dec 2024

2/10 Terrible

Lynn Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel really lovey. Staff exceptional. Conveniently situated. Beautiful bar
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Sylvia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely accommodating and breakfast was fab. 10 min walk to main square. Hotel spa amazing. Loved our stay and wud go back again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel staff were amazing helpful and friendly
Stayed 3 nights in Nov 2024

10/10 Excellent

Nigel

Stayed 3 nights in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are incredible and very accommodating. I was sick for part of my visit and they could not have been more helpful. The hotel is also beautiful and quiet!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Luke Sebastian

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay in this hotel as part of our first trip to Poland. Very relaxed and cosy with lovely staff. Will definitely return.
Stayed 4 nights in Oct 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wanted a hotel with access to both the Old City and the Jewish Quarter; This hotel worked out very well though a short walk is needed to both areas. Overall the hotel is beautiful and very well maintained. And the staff very kind and pleasant. We particularly enjoyed the small “secret” lounge downstairs and the pool area as well. I would be happy to stay here again and hope someday to make that wish a reality!!
Stayed 2 nights in Sep 2024

10/10 Excellent

XIAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

One of the most beautiful hotels I have stayed in. Incredibly comfortable, warm friendly staff and a very welcoming atmosphere. We arrived early after a very early flight and our room was ready. Great service.
Stayed 4 nights in Sep 2024

10/10 Excellent

Peri

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very welcoming and incredibly nice. The property was very clean, quiet, and close to a lot of sites and restaurants.
Stayed 4 nights in Sep 2024

6/10 Okay

Brian

Stayed 1 night in Aug 2024