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Centara Life Phu Pano Krabi

3.5 star property

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Photo gallery for Centara Life Phu Pano Krabi

Breakfast, lunch served; local and international cuisine, pool views
Reception
View from room
Lobby
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Room service
  • Pool
  • Breakfast available

Explore the area

Map
879 Moo 2, Soi Ao Nang 11, Krabi, 81180
  • McDonald, Aonang
    ‪15 min walk‬
  • Ao Phai Plong Beach
    ‪4 min drive‬
  • Ao Nang Beach
    ‪5 min drive‬
  • Krabi (KBV-Krabi Intl.)
    ‪45 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds, Garden View

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds, Garden View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Pool View

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds, Pool View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Garden View

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Garden View

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Pool View

Minibar, in-room safe, desk, blackout drapes

Family Room, 1 King Bed, Pool View

  • Sleeps 5
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Pool View

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Pool View

  • Sleeps 3
  • 1 King Bed

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About this property

Centara Life Phu Pano Krabi

3.5-star hotel in Ao Nang
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a meeting room.
Centara Life Phu Pano Krabi offers 158 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Krabi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Centara Life Phu Pano Krabi features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, barbecue grills, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Centara Life Phu Pano Krabi has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Onsite venue - Overlooking the pool, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 550 for adults and THB 275 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Fireplace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 550 for adults and THB 275 for children
  • Airport shuttle fee: THB 800.00 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: THB 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 7:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Centra Phu Pano Resort
Centra Phu Pano Krabi
Centra Phu Pano
Centra Centara Phu Pano Resort Krabi
Centra Centara Phu Pano Resort
Centra Centara Phu Pano Krabi
Centra Centara Phu Pano
Centra By Centara Phu Pano Resort Krabi Ao Nang
Centra Phu Pano Resort Krabi

Centara Life Phu Pano Krabi Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 133 out of 297 reviews
Rating 8 - Good. 112 out of 297 reviews
Rating 6 - Okay. 32 out of 297 reviews
Rating 4 - Poor. 10 out of 297 reviews
Rating 2 - Terrible. 10 out of 297 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gabrielle

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Štepán

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was bit slow and often out of things and transport to beach was running not that often and was just one car that if you did not book ahead enough you would not get spot
Stayed 4 nights in Nov 2024

10/10 Excellent

Maureen, Port Moody

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a quiet location . It was walkable to restaurants and shops. Staff so kind and helpful . If I was to return would stay there again . Highly recommend
Stayed 4 nights in Nov 2024

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

wella

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Stayed 1 night in Jul 2024

8/10 Good

Tanikia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Simran

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff was very unaccomdating, when rooms were cleaned no paper towel was provided or towels, very stingy with water bottles only give one per person per day all other accomodation were much friendlier and accommodating
Stayed 2 nights in Feb 2024

4/10 Poor

Clara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Take a pass on this hotel!
I was amazed at how terrible this hotel was. It’s dirty. The front driveway, lobby, hallways, pool area all looked worn and in bad shape. Even the tables in the restaurant had burn marks and stains on them. The walls in the hallways are old and stained. I would not stay at this hotel again! The staff were lovely and very nice to deal with. Thank goodness for that. The restaurant has a terrible menu and the breakfast was only so so. I stayed at another Centara, the Anda Deviand that was amazing this. The Phu Pana was not. It was just in bad shape. Even in the room the waste baskets were rusted and something I wouldn’t even touch. Cheap toilet paper. I always had to go ask for towels. They never left any. Overall I give it a very low score I would never return.
Stayed 3 nights in Feb 2024

6/10 Okay

KATHRYN

Liked: Cleanliness, property conditions & facilities, room comfort
Terrible cheap food and useless restaurant staff.
Nice hotel, rooms very clean and maids were excellent as was reception staff. Pool area ok and clean. The only negative is the restaurant, the food is atrociously bad, and the staff are useless. They forget orders and food is cheap rubbish. The breakfast is also terrible, again just cheap rubbish so don't bother including any food when booking here... Otherwise hotel was good.
Stayed 5 nights in Feb 2024

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would take convincing to stay again
Air con wasn’t sufficient enough in my particular room but was great in my friends. Pool area seems poorly designed with the amount of surface water that doesn’t drain away around the beds. Pool bar/restaurant is over priced and would be utilised more if there was fair pricing.
Stayed 4 nights in Jan 2024

10/10 Excellent

Emone

Stayed 3 nights in Jan 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice employees they always greeted us. Pool view rooms have an amazing view. It’s in a quiet area with really good restaurants near by. I would definitely stay again. By far the best hotel I’ve stayed at in Thailand.

8/10 Good

Jayson

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Chic hotel & good staff, minor issues
Overall stay was good. The hotel is nicely decorated and the rooms were clean. Our view of the pool and mountains were a nice way to wake-up. We were able to chat with some of the employees who had checked-up on us. Room service ladies were always polite and nice too. The pool area was really nice and they played calming music most of the time. Around 2-5pm, they play loud house music, which could annoy you if you're not into kind of music. Initially, our stay did not start off good. Check-in was confusing. We rented 2 rooms, but the front desk seemed to think we had one and our room was not ready after the 3pm check-in time. We were there at 3:30pm. In addition, we were not provided a key for the lights in the room (there is a key for everything and one for just the electricity), nor pool cards. We were confused when we were asked for pool cards for pool towels. The AC also needed some maintenance, which took a few hours. It looked like the condenser needed water for one and a filter change on the other room. I would say about half the towels that we received were frayed. And the blue pool towels were very worn and had stains. All these issues were eventually addressed and the employees were friendly and professional about it. The issues were stressful at the beginning, but was otherwise we had a good multi-day stay at this chic hotel.
Stayed 5 nights in Jan 2023

4/10 Poor

Agnieszka

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really disappointing stay - from room and public areas cleanliness to staff showing no understanding or interest. Reception team called my room, waking me up at night to ask to keep it quiet… there was a room below having a party but no one from staff cared enough to check first where the noise is coming from. No apology provided. Lack of professionalism, dirt, bad smell… the list can continue but I think breakfast was the most disappointing. All hot items were always cold and overall their ‘buffet’ was unreasonably limited. You can notice that management is trying to save on anything.

8/10 Good

Jenna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we really enjoyed this propert, it’s clean nice and the staff is helpful and friendly! The food wasn’t anything special but it was good enough. The location wasn’t great but still walking distance away from the shops. There was a few nights where they played super loud music downstairs late at night which was not very peaceful but overall we enjoyed are stay!
Stayed 1 night in Dec 2022

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing, the views onto the mountains are breathtaking. The hotel itself is modern, and clean with very accommodating staff. I couldn’t recommend it enough.
Stayed 1 night in Aug 2022

6/10 Okay

Patricia

Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly out of the way of the main tourist road - which is a good thing. Perfectly walkable down to the beach or can use the bus. Good breakfast and mostly efficient staff. Manager is excellent.
Stayed 3 nights in Feb 2020

10/10 Excellent

Branden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hope to return soon!
Stay was great overall. The staff, especially Penn, were very nice and helpful. The room was very clean, the bed large and comfortable. We enjoyed the daily breakfast a lot - lots of delicious food options and fresh fruit plus the staff at the restaurant area were fantastic! The location was great and very convenient. We had an issue our second day with the water, it was coming out brown but it was fixed the same day, we lost power the 4th day but that was fixed within an hour. Would definitely stay here again.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't fault anything at this resort. We had a great stay
Stayed 11 nights in Dec 2019

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and would definitely return, beautiful interior, great shuttle and location, front desk booking lady is just great!! Breakfast was fine, something there for everyone and the pool area had a lovely view and was well equitable with sun beds! However just for future guest comfort we have listed our very minor niggles (all with the bathroom in our room): bathroom door wouldn’t stay open and swung into and hurt both of us by the time we finished our stay. There was a real damp drain smell when we arrived again we assumed caused by the lack of ventilation from the constantly closed door. And finally the bathroom plug wouldn’t stay open so every time we washed our hands or brushed teeth the residue would remain and we’d have to hold plug out manually. We were only there for one full day and were out most of the time which is why we didn’t bother to make a fuss. It might have been just our specific room.
Stayed 2 nights in Dec 2019