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Great stay at the Langham. Great breakfast options at the buffet. Didn’t eat lunch or dinner there. Staff were friendly other than one concierge who looked like he was having a bad day. Room comfy.
Nice and above average restaurants except for no western fine dining
Christopher
Stayed 1 night in Sep 2024
10/10 Excellent
Shanaz
Traveled with family
Sep 23, 2024
Beautiful place clean and right in the centre so perfect for first time in HK
Staff at F&B could be better in terms of listening and being friendly. Example is when I checked out the staff didn’t even ask if we had a good stay if there was any issues or feedback. It’s al very functional which is fine for business customers but I feel it needs more for leisure customers
Wonderful hotel in a great and convenient location.
Staff were fantastic and helpful regarding our enquiries about Hong Kong.
Only one slight downside was the clear smell of mould on our floor throughout the passageways.
This was not evident in our room so it must have been an issue with plumbing issues which affected the carpets.
My 4th time staying at this hotel. Always a pleasant experience. Wanna commend concierge staff Tiffany for her excellent service in assisting me with friendliness in her replies. Speaks good English too.
Other than not very kids friendly with the gym. Nothing much to complain about.
One of the best I've stayed in Hong Kong. Room amenities were great and housekeeping was efficient and pristine. Staff were helpful and polite. Will definitely come back.
I had a fantastic stay at the Langham Hotel. The facilities and lobby are beautiful. The location is walking distance to Star Ferry and many restaurants. I want to acknowledge Chiu Ying Ying who exemplifies the high service levels of Langham hotels. She went above and beyond to ensure my dad and I had a memorable stay. I highly recommend the hotel for anyone looking to stay in Tsim Sha Tsui.
Our room was directly under the 24hr gym all night and most of our stay was interrupted by idiots dropping weights on the gym floor
I went up to the gym at 11pm and told the staff but no improvement.... will never stay again as frequent Hong Kong visitors this has never happened at any other hotel Langham is not cheap so it was not acceptable
Check-in service was not up to par as before. Room was repeatedly not ready and when we called the front desk, they were unreachable... guess that means they're full.
The Filipino lobby manager who used to keep things going well doesn't seem to be there anymore post pandemic.
Verified traveler
Stayed 3 nights in Aug 2024
10/10 Excellent
Xian
Traveled with family and small children
Aug 31, 2024
Liked: Amenities
Very convenience. Close to train, shopping mall and restaurants
The hotel room is cozy and classical. Patrick the reception manager is very nice and friendly in attitudes, giving us lots of recommendations in food and gave us a bear for anniversary gift. There are complimentary heart-shaped velvet cheese cake two days in a role. Chinese opera theatre and harbour city are walking distance. Taxis are easy to get. Very convenient location.